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Hotel Imperial Plaza

4.0 star property
Hotel with a full-service spa, near Palais des Congrès

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Imperial Plaza

Front of property – evening/night
Outdoor pool
Lobby
Point of interest
Point of interest

Reviews

6.4 out of 10

Popular amenities

  • Bar
  • Hot tub
  • Pool
  • Spa
  • Gym
  • Breakfast available

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Triple Room

Minibar, desk, free WiFi

Triple Room

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Bidet
Bathrobes
Hairdryer
Private bathroom
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Single Room

Single Room

Single Room

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Bidet
Bathrobes
Hairdryer
Private bathroom
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Quadruple Room

Minibar, desk, free WiFi

Quadruple Room

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Bidet
Bathrobes
Hairdryer
Private bathroom
  • 40 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Double Room

Minibar, desk, free WiFi

Standard Double Room

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Bidet
Bathrobes
Hairdryer
Private bathroom
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Double Room

Minibar, desk, free WiFi

Family Double Room

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Bidet
Bathrobes
Hairdryer
Private bathroom
  • 400 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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The price is €68
includes taxes & fees
6 Jan - 7 Jan 2025
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About the area

Map
Av abdelkrim khettabi, Gueliz, Marrakech, 40 000

What's nearby

  • Le Grand Casino de la Mamounia - 14 min walk
  • Majorelle Garden - 3 min drive
  • Palais des Congrès - 4 min drive
  • Menara Gardens - 6 min drive
  • Jemaa el-Fnaa - 6 min drive

Getting around

  • Marrakech Central Station - 10 min drive
  • Marrakech (RAK-Menara) - 19 min drive

Restaurants

  • ‪Fayrouz Charwama Loubnane - ‬11 min walk
  • ‪La Grillardière - ‬8 min walk
  • ‪Haj Boujemaa - ‬9 min walk
  • ‪SALAD BOX - ‬6 min walk
  • ‪KechBurger - ‬8 min walk

About this property

Hotel Imperial Plaza

Upscale hotel near Palais des Congrès
Located close to Marrakech Museum and Koutoubia Mosque, Hotel Imperial Plaza provides a poolside bar, a rooftop terrace and a coffee shop/cafe. Treat yourself to a sports massage, a body scrub or a body wrap at the on-site spa. Free in-room WiFi is available to all guests, along with a hair salon and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool and a children's pool
  • Free self-parking
  • Continental breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-out
  • Express check-in, smoke-free property and a TV in reception
  • Guest reviews say great things about the helpful staff
Room features
All 114 rooms include comforts such as air conditioning and dressing gowns, in addition to perks such as free WiFi and minibars.
Other conveniences in all rooms include:
  • Bathrooms with baths and bidets
  • TVs with satellite channels
  • Daily housekeeping, desks and phones

Languages

Arabic, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:30 AM for a fee: MAD 120 for adults and MAD 100 for children
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Children's pool
  • Evening entertainment
  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting room

Outdoors

  • In the mountains
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sports massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bathroom

  • Bathtub
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 1:00 AM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MAD 16.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately MAD 120 for adults and from MAD 100 for children
  • Airport shuttle fee: MAD 100 per person (one-way)
  • Airport shuttle fee per child: MAD 50 (one-way), (up to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and on-site parking
Tax ID - 06506741
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system

We should mention

The seasonal pool will be open from January to December
Pool access available from 10:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Imperial Plaza
Imperial Plaza Hotel
Imperial Plaza Hotel Marrakech
Imperial Plaza Marrakech
Hotel Imperial Plaza Marrakech
Hotel Imperial Plaza Spa Marrakech
Hotel Imperial Plaza Hotel
Hotel Imperial Plaza Marrakech
Hotel Imperial Plaza Hotel Marrakech

Frequently asked questions

Does Hotel Imperial Plaza have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 10:00 AM to 7:00 PM.

Is Hotel Imperial Plaza pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Imperial Plaza?

Self-parking is free at this property.

What time is check-in at Hotel Imperial Plaza?

Check-in start time: 2:00 PM; check-in end time: 1:00 AM. After-hours check-in is not available.

What time is check-out at Hotel Imperial Plaza?

Checkout is at noon.

Does Hotel Imperial Plaza provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MAD 100 per person applies.

Where is Hotel Imperial Plaza located?

Located in Gueliz, this spa hotel is within 3 mi (5 km) of Palais des Congrès, Menara Gardens and Marrakech Museum. Koutoubia Mosque and Jemaa el-Fnaa are also within 3 mi (5 km). Marrakech Central Station is 30 minutes by foot.

Hotel Imperial Plaza Reviews

Reviews

6.4
Rating 10 - Excellent. 74 out of 336 reviews" "
Rating 8 - Good. 79 out of 336 reviews" "
Rating 6 - Okay. 59 out of 336 reviews" "
Rating 4 - Poor. 60 out of 336 reviews" "
Rating 2 - Terrible. 64 out of 336 reviews" "

6.8/10

Cleanliness

6.6/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a good option if you don’t want to stay in the Medina. The breakfast room is amazing. The pool seems great although they are doing some work construction next to it. I bet it will look amazing in a few months. I found that all the employees were very kind and helpful. Receptionist, front desk agent, doorman, people at breakfast room. The room was clean and very comfortable. It has a cute balcony. I would recommend it.
Stayed 2 nights in Nov 2024

10/10 Excellent

Babrak

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were really nice when we came here and the breakfast was delicious
Stayed 6 nights in Oct 2024

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Sep 2024

6/10 Okay

Suleman

Disliked: Staff & service
Stayed 4 nights in Sep 2024

8/10 Good

Halid

Travelled with family and small children
Liked: Cleanliness, staff & service
The Hotel is ok .The staff are great and really helpful. From reception staff,to the chefs ,servers ,and the security staff there were all very helpful. The rooms could do with updating and the Poole is 1,8 m only small section is for kids snd is 0.5 m wich is not great for children to play around. Overall is value for money if you need to stay night or 2 .
Stayed 1 night in Aug 2024

4/10 Poor

Julius

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 10 nights in Aug 2024

10/10 Excellent

Jameel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Mohammed Jablu Khalesuzzaman

Disliked: Staff & service
Stayed 6 nights in Aug 2024

2/10 Terrible

Muhammad

Disliked: Cleanliness, property conditions & facilities, room comfort
Night staff was so rude and i booked room for 2 nights but i stayed only one night there and i left hotal next morning..i will claim my money back cuz of stall behav
Stayed 2 nights in Aug 2024

10/10 Excellent

Idris, London

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service
Stayed 5 nights in Jul 2024

4/10 Poor

Jameel

Stayed 1 night in Jul 2024

10/10 Excellent

Mbarek

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay it was good
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
7 day stay nice hotel
Had a very nice time stayed half board the food was very good even though it was buffet style only no so great was in the evening you had to pay for drinks with dinner coffee tea juice was free with breakfast if your going to Marrakech please note that there is very little place to drink alcohol this hotel doesn't serve or had alcohol rooms were very nice and clean bit basic only three coat hangers in wardrobe room cleaned every day pool area is on the roof and very nice with sunbeds and a snack bar for soft drinks and food very enjoyable holiday staff were very friendly and helpful
Stayed 7 nights in Jun 2024

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 2 nights in Jun 2024

4/10 Poor

Asmaa

Stayed 1 night in Jun 2024

10/10 Excellent

Saratu

Stayed 3 nights in Jun 2024

6/10 Okay

Hamed

Stayed 5 nights in Jun 2024

4/10 Poor

Emma

Travelled with family
Disliked: Staff & service
The hotel looks nice but a bit run down. Breakfast was nice and the staff that serve the food are very polite. However alot of other staff members are rude. When I arrived I booked a family room for four people. There were only two towels in the room when I asked for some more towels, they told me two was enough. They then reluctantly gave me one more towel. I then wanted to use the gym. When i asked one of the staff to open the gym door for me. She told me she was eating and I should come back in an hour. I told her I had paid for the gym and I would like to use it and she still told me she is eating and I should come back even though the gym was meant to be open. The hotel rooms are not cleaned to a high standard. So with that and rude staff, its just not worth the hassle .
Stayed 4 nights in Jun 2024

8/10 Good

Evelyn

Business traveller
Liked: Cleanliness, staff & service
The location was ideal for me, near the university and cafes and restaurants. I had a very good room, with a bath and shower, large sliding windows with a view out to the mountains. Good wifi.
Stayed 1 night in May 2024

4/10 Poor

Anastasia

Stayed 3 nights in Feb 2024

2/10 Terrible

Joshua

Disliked: Staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024

6/10 Okay

Nuha

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff were all lovely. However the hotel is very outdated. Compared to the pictures online The rooftop pool was very nice
Stayed 3 nights in Mar 2024

10/10 Excellent

Saeed

Stayed 1 night in Feb 2024

6/10 Okay

Sivalingam

Avarage
Stayed 3 nights in Feb 2024

10/10 Excellent

Muhammad

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2024