Mata Holidays

I don’t know if I received cup room upgrade. The staff are outstanding except one at front desk when asking for change but initial check in was exceptional. Housekeeping exceptional. The smell of perfumeish masking musty odor is overwhelming. The whole place looks like it needs “polished” - it’s more of a 3.5 star hotel. Could be much better. The carpeting on beautiful staircase needs thoroughly cleaned, the dark hallways need to be repainted and it needs to either not smell or smell clean vs perfumed. Again, excellent staff but property needs attention if they are 4 star.

Easy check in Friendly staff

Loved our little apartment. It was cute, comfortable and the location was great. Easy walks to the metro, the bus, and a variety of dining options. Staff was helpful when I had questions about the microwave buttons, and they also stored our bags after check out until we needed them.

The roof top bar is excellent overlooking the old cathedral and the square below. Location of the hotel is ideal. Staff were very friendly and helpful. Breakfast option very good. Rooms are comfortable and clean.