Hotel Sierra Tigre provides a terrace and more. Stay connected with free in-room WiFi.
Reviews
9.29.2 out of 10
Wonderful
Entire chalet
1 bathroomSleeps 480 sq m
Popular amenities
Kitchen
Parking included
Free Wi-Fi
Outdoor space
Barbecue grill
24/7 front desk
Add dates for prices
About this property
Entire place
You'll have the entire home to yourself and will only share it with other guests in your party.
Hotel Sierra Tigre
This smoke-free chalet features a 24-hour front desk, charcoal grills and free self-parking. WiFi in public areas is free.
This chalet offers 2 accommodations with coffee/tea makers and a hairdryer. Rooms open to balconies or patios. Each accommodation is individually furnished. Beds feature down duvets and premium bedding. Accommodation at this 3-star chalet has kitchens with microwaves, separate dining areas and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead.
This Valle de Juárez chalet provides complimentary wireless Internet access, with a speed of 25+ Mbps. 55-inch Smart televisions come with digital channels.
Property amenities
Internet
Available in the accommodation: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Free uncovered self parking on site
Limited on-site self parking
Kitchen
Cleaning supplies
Coffee/tea maker
Cookware, dishware, and utensils
Microwave
Mini-fridge
Bedrooms
Down comforter
Premium bedding
Bathroom
1 private bathroom
Hair dryer
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels provided
Living spaces
Separate dining area
Entertainment
55-inch Smart TV with digital channels
Outdoor areas
Balcony/patio
Charcoal grill
Free firewood
Terrace
Climate control
Heating
Pets
No pets allowed
Suitability/Accessibility
No lift
Smooth flooring in room
Smoke-free property
Services and conveniences
24-hour front desk
Location highlights
In a national park
In the mountains
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Check-in start time: 2:00 PM; check-in end time: anytime
Check-out
Check-out before noon
Special check-in instructions
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools
Check-out instructions
The host requires you to complete the following before checking out:
Return the keys
Failure to complete these may result in a negative review from the host.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Smoking
Smoking is not permitted
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Cash Breakage deposit: MXN 500 per stay
We have included all charges provided to us by the property.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
This property does not have any lifts
Property is also known as
Hotel Sierra Tigre Chalet
Hotel Sierra Tigre Valle de Juárez
Hotel Sierra Tigre Chalet Valle de Juárez
About the area
Located in Valle de Juárez, this chalet is in the mountains and in a national park. Parroquia de San Cristóbal and Sanctuary of Guadalupe are local landmarks, and the area's natural beauty can be seen at La Zanja Municipal Park and El Tecolote Mazamitla Park. Visit our Valle de Juárez travel guide
Check-in start time: 2:00 PM; check-in end time: anytime.
What time is check-out at Hotel Sierra Tigre?
Checkout is at noon.
Where is Hotel Sierra Tigre located?
Situated in a national park, this chalet is within 6 miles (10 km) of Parroquia de San Cristóbal, Plaza Municipal Jose Parres Arias and La Zanja Municipal Park. El Tecolote Mazamitla Park and El Salto Waterfall are also within 9 miles (15 km).
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Hotel Sierra Tigre Reviews
Reviews
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Liked: Cleanliness, property conditions & facilities, communication
Clean rooms and bedding windows could use a wipe and updated heating for the cabin on those cold nights
Hector
Stayed 3 nights in Jan 2026
10/10 Excellent
Victor A
29 Dec 2024
Liked: Cleanliness, room comfort, communication
Amazing getaway
We had an amazing experience. This is a truly getaway trip. The hotel crew was great and took care of all our needs.
Victor A
Stayed 2 nights in Dec 2024
10/10 Excellent
Ricardo
29 Dec 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Place in the mountain with trees all around
Ricardo
Stayed 1 night in Dec 2024
10/10 Excellent
Rodolfo
2 Sept 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
What an amazing hidden gem!!! Very well kept, infrastructure for the area is unbelievable. Phenomenal views, peaceful, peaceful, peaceful!! Worth every penny.
Rodolfo
Stayed 2 nights in Aug 2024
10/10 Excellent
Lizeth
12 Oct 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place to go to!
Lizeth
Stayed 2 nights in Oct 2025
10/10 Excellent
adrian
25 Aug 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Excelente
adrian
Stayed 2 nights in Aug 2025
8/10 Good
Eric
11 Aug 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
I will be back, but please have more mosquito smoke around the restaurant and bars. We decided it would more comfortable in the room. We got bit all over our bodies. WEAR Repellent!! Fast and friendly staff.
Eric
Stayed 8 nights in Jul 2025
6/10 Okay
Jorge
13 Sept 2024
Liked: Communication
X
Jorge
Stayed 2 nights in Jun 2024
6/10 Okay
Verified traveller
29 Jan 2024
Liked: Cleanliness
Disliked: Communication
Nice place but short of expectations
Communication was bad, I made a request through the number that appears on their website, was told they would get back to me and never did. The day of check in I was contacted by another individual, made a reminder of the request and it was never attended to.
The place could have been cleaner at check-in, the outside of the cabin was full of leaves, it would have been easy to have them blown before guest arrive.
The reservation was for four people, yet we get to the room and there were only 2 towels in the bathroom, no linens nor pillows for the sofa bed for the two other people... basic request that any hotel should address without the guest having to arrive and have to request it, if you expect 4 people, make sure you have what 4 people will need at a minimum, bedding and towels.
The hotel advertises Wi-Fi but the signal is only available in the reception area which is not convenient at all and is outdoor, no service in the room.
The place could have better heating equipment, it was quite cold, the cabins are not properly insulated and the heater provided does not heat a room, let alone the cabin.
Overall, there are several details that could be addressed to make guests more confortahbe (there is no place to put the soap / shampoo inside the shower, you need to put it in the floor), (there is only one towel hanger in the bathroom, with a party of four, we had to hang towels in different places), (there is no room service during the stay, 3 days without service)...
Verified traveller
Stayed 2 nights in Jan 2024
10/10 Excellent
cecilia
27 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Pasamos un lindo fin de semana.
cecilia
Stayed 1 night in Jan 2026
10/10 Excellent
Ale
7 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
La cabaña es muy bonita, bien equipada, con una vista hermosa del bosque. Totalmente recomendable. La cama muy cómoda, pero el sofá cama no nos sirvió para adultos, apenas para niños. El personal mmuy amable
El lugar está hermoso, las cabañas muy lindas, limpias y bien equipadas. El personal muy amable. Es sencillo llegar, queda como a media hora del centro de Mazamitla, por lo que es recomendable llevar todo lo necesario para la estancia. Mi calificación es por lo siguiente; llegamos a las 3pm y a las 11pm se fue la luz, hicimos check out al día siguiente a las 12pm y la luz no había regresado aún. No hubo algún comentario o ayuda por parte del personal, simplemente nos quedamos en total obscuridad y ni alguna linterna o luz de emergencia. Al hacer check out nos comentaron que al parecer se había caído un pino, pero que sí era frecuente que se fuera la luz. Se entiende que puedan pasar este tipo de cosas por el entorno en el que está, pero al ser un tema frecuente deberían estar preparados para actuar y ofrecer algún tipo de ayuda a los huéspedes.
Mayra Alejandra
Stayed 1 night in Oct 2025
10/10 Excellent
DINORAH
1 Oct 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
TODO INCREIBLE, gracias
DINORAH
Stayed 1 night in Sep 2025
10/10 Excellent
Daniela
13 Sept 2025
Liked: Cleanliness, room comfort, communication
Un lugar muy romántico
El lugar es maravilloso, alejado del bullicio, con vista al bosque. Las cabalas son muy bonitas y románticas.
Daniela
Stayed 2 nights in Aug 2025
8/10 Good
jose alberto
31 Aug 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Excelente lugar para relajarse !
jose alberto
Stayed 1 night in Aug 2025
10/10 Excellent
adrian
25 Aug 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Excelente
adrian
Stayed 1 night in Aug 2025
8/10 Good
Miguel
11 Aug 2025
Liked: Cleanliness, amenities, communication
Muy bonito lugar y nos gustó mucho el concepto y espacio de las cabañas. Sólo que el inodoro no tenía tapa, lo que hizo la estancia no muy agradable
Miguel
Stayed 2 nights in Aug 2025
10/10 Excellent
Humberto
23 Jun 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Está chiquita pero muy bonita 👌👌
Humberto
Stayed 2 nights in Jun 2025
10/10 Excellent
VICTOR
14 Jun 2025
Liked: Cleanliness, room comfort, communication
Todo muy bonito
VICTOR
Stayed 1 night in Jun 2025
10/10 Excellent
Rosa
5 Apr 2025
Liked: Cleanliness, room comfort, communication
Muy buena experiencia, la primera noche estaba solo a nuestro alrededor y el lugar muy tranquilo, sin ningún problema, muy amable el personal, la cabaña tiene lo necesario para pasarla muy bien!!
Rosa
Stayed 2 nights in Mar 2025
10/10 Excellent
Karla Paola
17 Feb 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Muy bonita experiencia
Karla Paola
Stayed 3 nights in Jan 2025
10/10 Excellent
Edith
16 Jan 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Todo Super bien
Edith
Stayed 1 night in Jan 2025
8/10 Good
Luisguillermo
23 Dec 2024
Liked: Cleanliness, property conditions & facilities, communication
Es un lugar muy bonito y relajante para ir un fin de semana con tu pareja y salir un poco de la rutina, pero la cama es una piedra y hacen falta cobijas y o algun tipo de calefacción.
Luisguillermo
Stayed 1 night in Dec 2024
10/10 Excellent
Arlene
12 Nov 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
La vista está increíble, y aunque las cabañas están relativamente cerca, tienes toda tu privacidad. Amé el sonido único de la naturaleza y la atención del personal. No hay que esperar para que salga agua caliente, cada alojamiento cuenta con su asador y chimenero fuera de la cabaña. Super recomendable para escapada de fin de semana.
Lo único a batallar para los citadinos es la escalera de caracol para llegar a la recámara
Arlene
Stayed 1 night in Nov 2024
10/10 Excellent
Rodrigo
7 Nov 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication