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Fairmont Makkah Clock Royal Tower

5.0 star property
Luxury hotel connected to a shopping centre in Al Hajlah with 10 restaurants

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Fairmont Makkah Clock Royal Tower

Building design
Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe
View from property
Residential Suite Haram
Reception

Reviews

8.4 out of 10

Very good

Guests liked:

Friendly staff, property condition

Popular amenities

  • Spa
    Spa
  • Parking available
    Parking available
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
The price is €279
includes taxes & fees
26 Nov - 27 Nov

Room options

Available filters for rooms
Showing 29 of 29 rooms

View all photos for Signature Suite, 2 Bedrooms Haram View

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Signature Suite, 2 Bedrooms Haram View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 2 Single Sofa Beds

View all photos for Suite, 1 King Bed (Residential - Kaaba)

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Suite, 1 King Bed (Residential - Kaaba)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Single Beds, City View (Residential)

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Suite, 2 Single Beds, City View (Residential)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Suite, 2 Single Beds (Residential - Haram)

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Suite, 2 Single Beds (Residential - Haram)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • Sleeps 4
  • 2 Single Beds

View all photos for Suite, 2 Single Beds (Residential - Kaaba)

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Suite, 2 Single Beds (Residential - Kaaba)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • Sleeps 4
  • 2 Single Beds

View all photos for Signature Twin Room, 2 Single Beds (Kaaba)

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Signature Twin Room, 2 Single Beds (Kaaba)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • Sleeps 4
  • 2 Single Beds

View all photos for Studio, 2 Single Beds (Haram)

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Studio, 2 Single Beds (Haram)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • Sleeps 4
  • 2 Single Beds

View all photos for Studio, 2 Single Beds (Kaaba)

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Studio, 2 Single Beds (Kaaba)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • Sleeps 4
  • 2 Single Beds

View all photos for Studio, 2 Single Beds, City View

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Studio, 2 Single Beds, City View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Triple Room, 3 Single Beds, City View

Triple Room, 3 Single Beds, City View

Triple Room, 3 Single Beds, City View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • City view
  • Sleeps 4
  • 3 Single Beds

View all photos for Fairmont, Twin Room, 2 Single Beds, City View

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Fairmont, Twin Room, 2 Single Beds, City View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Fairmont, Twin Room, Accessible, City View

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Fairmont, Twin Room, Accessible, City View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Fairmont Gold, Junior Suite, City View

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Fairmont Gold, Junior Suite, City View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Kaaba)

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Junior Suite, 1 King Bed (Kaaba)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential suite Kaaba View

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Presidential suite Kaaba View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • Sleeps 4
  • 1 King Bed

View all photos for Residential Suite Quad Haram Multiple Beds

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Residential Suite Quad Haram Multiple Beds

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • Sleeps 4
  • 4 Single Beds

View all photos for Fairmont Gold, Twin Room, 2 Single Beds, City View

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Fairmont Gold, Twin Room, 2 Single Beds, City View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Fairmont, Room, 1 King Bed, City View

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Fairmont, Room, 1 King Bed, City View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Single Beds (Haram)

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Deluxe Twin Room, 2 Single Beds (Haram)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • Sleeps 4
  • 2 Single Beds

View all photos for Signature Suite, 2 Bedrooms (Kaaba)

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Signature Suite, 2 Bedrooms (Kaaba)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Residential Suite Haram

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Residential Suite Haram

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed (Haram)

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Deluxe Room, 1 King Bed (Haram)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, Haram

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Junior Suite, Haram

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • Sleeps 4
  • 1 Double Bed

View all photos for Fairmont Gold, Junior Suite, Haram

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Fairmont Gold, Junior Suite, Haram

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • Sleeps 4
  • 1 King Bed

View all photos for Fairmont Gold, Junior Suite, Kaaba View

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Fairmont Gold, Junior Suite, Kaaba View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • Sleeps 4
  • 1 King Bed

View all photos for Fairmont Gold, Signature Suite, Haram View

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Fairmont Gold, Signature Suite, Haram View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 2 Single Sofa Beds

View all photos for Fairmont Gold, Signature Suite, Haram View

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Fairmont Gold, Signature Suite, Haram View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 2 Single Sofa Beds

View all photos for Fairmont Gold, Twin Room, 2 Single Beds

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Fairmont Gold, Twin Room, 2 Single Beds

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • Sleeps 4
  • 2 Single Beds

View all photos for Fairmont Gold, Twin Room, 2 Single Beds

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Fairmont Gold, Twin Room, 2 Single Beds

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • Sleeps 4
  • 2 Single Beds

Similar properties

Building design
Swissôtel Makkah
Free WiFi
Restaurant
Air conditioning
Breakfast available
8.6 out of 10, Excellent, (1003)
The price is €244
includes taxes & fees
23 Nov - 24 Nov
Swissôtel Makkah
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About the area

Map
King Abdul Aziz Endownment, Abraj Al Bait Complex PO Box 762, Makkah, 21955

What's nearby

  • Great Mosque of Makkah - 6 min walk - 0.5 km
  • Abraj Al-Bait Towers - 6 min walk - 0.6 km
  • Kaaba - 7 min walk - 0.6 km
  • Well of Zamzam - 8 min walk - 0.7 km
  • King Fahad Gate - 8 min walk - 0.7 km

Getting around

  • Makkah Station - 19 min drive
  • Jeddah (JED-King Abdulaziz Intl.) - 79 min drive

Restaurants

  • ‪Swiss Express - ‬6 min walk
  • ‪Almsharf Lounge - ‬6 min walk
  • ‪29Th Floor - ‬4 min walk
  • ‪Al Majlis - ‬1 min walk
  • ‪بيتزا هت - ‬1 min walk

About this property

Fairmont Makkah Clock Royal Tower

Luxury eco-certified hotel near Great Mosque of Makkah
Located close to Abraj Al-Bait Towers and King Fahad Gate, Fairmont Makkah Clock Royal Tower provides an art gallery on-site, a shopping centre on-site and a coffee shop/cafe. Treat yourself to spa services, such as a Swedish massage or reflexology. At the 10 on-site restaurants, enjoy breakfast, lunch, dinner, light fare and international cuisine. In addition to a hair salon and a library, guests can connect to free WiFi in public areas, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
You'll also enjoy perks such as:
  • Limo/town car service, buffet breakfast (surcharge) and valet parking (surcharge)
  • A reception hall, concierge services and meeting rooms
  • ATM/banking services, tour/ticket information and a banquet hall
  • Guest reviews give top marks for the helpful staff and location
Room features
All 1650 individually furnished rooms offer comforts, such as 24-hour room service and pillow menus, in addition to thoughtful touches, such as laptop-compatible safes and air conditioning.
More amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with rainfall showers and designer toiletries
  • 32-inch HDTVs with satellite channels
  • Separate sitting areas, free infant beds and coffee/tea makers

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, English, Filipino, French, Hindi, Indonesian, Swahili, Turkish, Urdu

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Valet parking on site (SAR 250 per day)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: SAR 140 for adults and SAR 70 for children
  • 10 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Aja
  • Al Dar
  • Atyaf
  • Mazaq
  • The Grill

Family friendly

  • Children's games
  • Free children's club
  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (23,379 square foot of space)

Spa

  • 2 treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Reflexology
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 60 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
During Ramadan the property serves sahur (pre-dawn meal) and iftar (evening meal) according to local custom.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SAR 250.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately SAR 140 for adults and from SAR 70 for children
  • Fee for in-room wireless Internet: SAR 0 per day (rates may vary)
  • Valet parking fee: SAR 250 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: SAR 250.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only Muslims are allowed to enter the holy cities of Mecca and Medina
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Couples wishing to share a room must provide proof of marriage
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Clock Royal Tower Fairmont Hotel
Fairmont Hotel Clock Tower Makkah
Makkah Clock Royal Tower Fairmont Hotel Mecca
Makkah Clock Royal Tower Fairmont Mecca
Makkah Clock Tower Fairmont Hotel
Makkah Royal Clock Tower Fairmont Hotel
Makkah Royal Tower
Royal Clock Tower Makkah Fairmont Hotel
Fairmont Makkah Clock Royal Tower Hotel
Fairmont Makkah Clock Royal Tower Makkah
Makkah Clock Royal Tower A Fairmont Hotel
Fairmont Makkah Clock Royal Tower Hotel Makkah

Frequently asked questions

Is Fairmont Makkah Clock Royal Tower pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Fairmont Makkah Clock Royal Tower?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Fairmont Makkah Clock Royal Tower on 26 Nov 2024 start from €279.41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Fairmont Makkah Clock Royal Tower?

Valet parking is available for SAR 250 per day.

What time is check-in at Fairmont Makkah Clock Royal Tower?

Check-in begins at 4:00 PM. Late check-in is available during limited hours.

What time is check-out at Fairmont Makkah Clock Royal Tower?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Fairmont Makkah Clock Royal Tower located?

This family-friendly Makkah hotel is located in the historical district, within a 10-minute walk of Great Mosque of Makkah, Abraj Al-Bait Towers and Kaaba. Well of Zamzam and King Fahad Gate are also within 10 minutes.

Fairmont Makkah Clock Royal Tower Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 572 out of 1002 reviews" "
Rating 8 - Good. 215 out of 1002 reviews" "
Rating 6 - Okay. 89 out of 1002 reviews" "
Rating 4 - Poor. 46 out of 1002 reviews" "
Rating 2 - Terrible. 80 out of 1002 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sulaiman

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was the best hotel ever
Stayed 1 night in Oct 2024

10/10 Excellent

HASSAN, SURREY

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service 👍
Stayed 6 nights in Nov 2024

10/10 Excellent

Esra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it there!
Stayed 2 nights in Nov 2024

10/10 Excellent

Ahmed, Albuquerque

Travelled with family
Liked: Amenities
Excellent
Stayed 2 nights in Nov 2024

10/10 Excellent

Zeeshan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice and clean. A special thank you to the following members. Hainan & Ahmed at reception, Awais, Nawaz Ali and Mohammad at the restaurant for Dinner were exceptional. Their service was extra ordinary.

10/10 Excellent

Suhail

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing. Will recommend to everyone in the family. Must stay when visiting Makkah
Stayed 2 nights in Nov 2024

10/10 Excellent

BUDI

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A remarkable place to stay
Stayed 4 nights in Oct 2024

10/10 Excellent

Muhammad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent everything
Stayed 4 nights in Nov 2024

6/10 Okay

khaled

Liked: Cleanliness, staff & service
Old furniture, missing directions in elevator area.
Stayed 2 nights in Nov 2024

10/10 Excellent

Haytham Nabil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Shoaib

Beauty and service were loved.
Stayed 4 nights in Oct 2024

10/10 Excellent

Zemzem

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 3 nights in Oct 2024

10/10 Excellent

Irfan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were absolutely brilliant for someone anxious about travelling with kids. Especially Eskander from concierge services
Stayed 2 nights in Oct 2024

8/10 Good

Mohamed Yassine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s quite near to Haram, easy access but the facilities are getting old and not renewed.
Stayed 3 nights in Oct 2024

10/10 Excellent

Aowias

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Wesam

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 3 nights in Oct 2024

10/10 Excellent

Tariq

Travelled with family
Liked: Cleanliness, staff & service
Amazing staff, clean, great location and very accessible
Stayed 4 nights in Oct 2024

10/10 Excellent

Tariq

Travelled with family
Accessibility, service, cleanliness and location
Stayed 2 nights in Oct 2024

10/10 Excellent

Tariq

Travelled with family
What an amazing stay, great staff, amazing location and great service. Will definitely repeat
Stayed 7 nights in Oct 2024

10/10 Excellent

jamal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best this year when they change the entrance of the vehicles to the hotel it is way way better than before thank you for this update
Stayed 4 nights in Oct 2024

2/10 Terrible

MIR, Denver

Travelled with family and small children
Liked: Cleanliness, amenities
We are staying last 5 years every years 10 days to this hotel. USed to very good service. We stay in same room Suites. This time they gave a small room(2722) with no Bath Tub but still charges 470$ per night. Gave rotten fruit basket. Service has gotten very slow and had to do repetaed request even for Gold . Overall this time we are very unhappy with the service comare to 470$ per night.
Stayed 3 nights in Oct 2024

10/10 Excellent

Samina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Nasser, Riyadh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Mohammed

Stayed 1 night in Sep 2024

10/10 Excellent

Abdo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel ever stay in
Stayed 4 nights in Sep 2024