Hotel Pullman ZamZam Makkah

5.0 star property
Luxury hotel connected to a shopping centre in Makkah with 2 restaurants

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Pullman ZamZam Makkah

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar
Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar
Sports facility
Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar
2 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

7.0 out of 10

Good

Popular amenities

  • Parking available
    Parking available
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Free WiFi
    Free WiFi
The price is €199
includes taxes & fees
7 Dec - 8 Dec

Room options

Available filters for rooms
Showing 21 of 21 rooms

Classic Room, 2 Single Size Beds, Haram Courtyard View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
  • Sleeps 5
  • 2 Single Beds

Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Haram Courtyard View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
  • Sleeps 7
  • 1 King Bed and 1 Double Sofa Bed

Classic Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Partial Kaaba View

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 70 sq m
  • Sleeps 7
  • 1 Double Bed and 2 Single Beds

Classic Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Haram Courtyard View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
  • Sleeps 7
  • 1 Double Bed and 2 Single Beds

Classic Room, 2 Single Size Beds, Partial Kaaba View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 37 sq m
  • Sleeps 5
  • 2 Single Beds

Classic Executive Suite, 1 King Size Bed, 2 Single Size Beds, Partial Kaaba View

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 55 sq m
  • Sleeps 7
  • 1 King Bed and 2 Single Beds

Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Partial Kaaba View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
  • Sleeps 7
  • 1 King Bed and 1 Double Sofa Bed

Classic Room, 2 Single Size Beds, Haram View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 37 sq m
  • Sleeps 5
  • 2 Single Beds

Classic Room, 3 Single Size Beds, Haram View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
  • Sleeps 4
  • 3 Single Beds

Classic Room, 3 Single Size Beds, City View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
  • Sleeps 4
  • 3 Single Beds

Deluxe Room, 2 Single Size Beds, Partial Kaaba View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
  • Sleeps 5
  • 2 Double Beds

Classic Accessible, 2 Single Size Beds, City View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
  • 37 sq m
  • Sleeps 5
  • 2 Single Beds

Deluxe Room, 2 Single Size Beds, Haram Courtyard View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
  • Sleeps 5
  • 2 Double Beds

Deluxe Junior Suite, 2 Single Size Beds, City View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
  • Sleeps 6
  • 2 Single Beds

Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Haram View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
  • Sleeps 7
  • 1 King Bed and 1 Double Sofa Bed

Classic Executive Suite, 1 King Size Bed, 2 Single Size Beds, Partial Kaaba View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
  • Sleeps 7
  • 1 King Bed

Classic Room, 2 Single Size Beds, City View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 37 sq m
  • Sleeps 5
  • 2 Single Beds

Classic Junior Suite, 2 Single Size Beds, City View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 45 sq m
  • Sleeps 6
  • 2 Single Beds

Presidential Suite, 1 King Bed with Sofa bed, City View (Deluxe)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • City view
  • Sleeps 7
  • 1 King Bed and 1 Double Sofa Bed

Classic Room, 4 Single Size Beds, City View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 37 sq m
  • Sleeps 4
  • 4 Single Beds

Deluxe Room, 2 Single Size Beds, City View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
  • Sleeps 5
  • 2 Double Beds

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About the area

Map
Abraj Al-bait., Central Area Ajyad, Makkah, 21955

What's nearby

  • Abraj Al-Bait Towers - 1 min walk - 0.1 km
  • Great Mosque of Makkah - 2 min walk - 0.2 km
  • King Fahad Gate - 4 min walk - 0.4 km
  • Well of Zamzam - 6 min walk - 0.6 km
  • Kaaba - 6 min walk - 0.6 km

Getting around

  • Makkah Station - 12 min drive
  • Jeddah (JED-King Abdulaziz Intl.) - 71 min drive

Restaurants

  • ‪Swiss Express - ‬1 min walk
  • ‪مطعم الطيبات انتركونتيننتال - ‬1 min walk
  • ‪Almsharf Lounge - ‬1 min walk
  • ‪مطعم الطازج - ‬1 min walk
  • ‪الطازج - ‬1 min walk

About this property

Hotel Pullman ZamZam Makkah

Luxury eco-certified hotel near Great Mosque of Makkah
Abraj Al-Bait Towers and Kaaba are located near Hotel Pullman ZamZam Makkah, which provides a shopping centre on-site, a coffee shop/cafe and a library. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare and international cuisine. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and conference space.
You'll also enjoy the following perks during your stay:
  • Limo/town car service, buffet breakfast (surcharge) and valet parking (surcharge)
  • A lift, a porter/bellboy and meeting rooms
  • Concierge services, a computer station and free newspapers
  • Guest reviews give top marks for the breakfast and location
Room features
All 1315 rooms include comforts, such as 24-hour room service and premium bedding, in addition to perks, such as air conditioning and separate sitting areas.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and baths or showers
  • 32-inch flat-screen TVs with premium channels
  • Separate sitting areas, separate dining areas and free infant beds

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, English, French, Hindi, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Valet parking on site (SAR 400 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 90 per person
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Al Yasmine
  • Al Zahra
  • Tea Garden

Family friendly

  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,076 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 33 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2005
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Minibar
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Mobile key entry
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9:00 AM
Early check-in subject to availability
Early check-in fee: SAR 400
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: SAR 400

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

The property will be renovating from 19 July 2023 to 15 July 2025 (completion date subject to change). The following areas are affected:
  • Selected guestrooms
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SAR 400.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately SAR 90 per person
  • Valet parking fee: SAR 400 per day
  • Early check-in fee: SAR 400 (subject to availability)
  • Late check-out fee: SAR 400 (subject to availability)
  • Rollaway bed fee: SAR 400.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only Muslims are allowed to enter the holy cities of Mecca and Medina
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served or permitted at this property

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Hotel Pullman ZamZam Makkah
Hotel Pullman ZamZam Makkah Mecca
Pullman Makkah Hotel
Pullman ZamZam Hotel
Pullman ZamZam Makkah
Pullman ZamZam Makkah Mecca
ZamZam Makkah Hotel
ZamZam Pullman
ZamZam Pullman Hotel
ZamZam Pullman Makkah Hotel
Pullman Zamzam Makkah Makkah
Hotel Pullman ZamZam Makkah Hotel
Hotel Pullman ZamZam Makkah Makkah
Hotel Pullman ZamZam Makkah Hotel Makkah

Frequently asked questions

Is Hotel Pullman ZamZam Makkah pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Pullman ZamZam Makkah?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Hotel Pullman ZamZam Makkah on 7 Dec 2024 start from €198.99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Pullman ZamZam Makkah?

Valet parking is available for SAR 400 per day.

What time is check-in at Hotel Pullman ZamZam Makkah?

Check-in start time: 2:00 PM; check-in end time: 9:00 AM. Early check-in is available for a fee of SAR 400 (subject to availability).

What time is check-out at Hotel Pullman ZamZam Makkah?

Checkout is at noon. Late checkout is available for SAR 400 (subject to availability).

Where is Hotel Pullman ZamZam Makkah located?

Located in Al Hajlah, this luxury hotel is steps away from Abraj Al-Bait Towers and Great Mosque of Makkah. Kaaba is 0.3 mi (0.5 km) away.

Hotel Pullman ZamZam Makkah Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 318 out of 1000 reviews" "
Rating 8 - Good. 226 out of 1000 reviews" "
Rating 6 - Okay. 165 out of 1000 reviews" "
Rating 4 - Poor. 121 out of 1000 reviews" "
Rating 2 - Terrible. 170 out of 1000 reviews" "

6.8/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Md

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the location
Stayed 3 nights in Nov 2024

10/10 Excellent

Raffat

Liked: Property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

Mohamed

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very good stay, only disappointed with the fact that we booked rooms with partial Kaaba view but we did not have any view of it.
Stayed 3 nights in Nov 2024

8/10 Good

A?med

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was good. Staff were very friendly. I booked a standard room and was pleasantly surprised when I opened the curtains to find a view of the mosque. General ameneties were fine. Breakfast was decent. Only down side was that the hotel room is very outdated. Overall would give a 4.5/5
Stayed 8 nights in Oct 2024

8/10 Good

Muhammed

Stayed 2 nights in Oct 2024

10/10 Excellent

Zakir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 6 nights in Oct 2024

10/10 Excellent

Abdallah, Amman

Stayed 2 nights in Sep 2024

10/10 Excellent

Abdoulwahab

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall!
Stayed 2 nights in Aug 2024

8/10 Good

Abdul

Travelled with family, Business traveller
Liked: Property conditions & facilities
Good service
Stayed 3 nights in Oct 2024

4/10 Poor

Muqeema

Disliked: Cleanliness, property conditions & facilities
The location was good but the room has nothing in working condition like tv and phone .There was no soap in washroom
Stayed 3 nights in Oct 2024

10/10 Excellent

SHEHZAD

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was upgraded to a suite, really enjoyed my stay at Zam Zam Pullman. The staff was very friendly and cooperative.
Stayed 2 nights in Oct 2024

2/10 Terrible

Zahra

Disliked: Property conditions & facilities
Only gave us 2 single beds when we booked a double and 2 single for 5 guests. When trying to sort it there was a language barrier and no help. Never cleaned the room unless we asked one of the cleaners who seemed to do his own thing. Everything provided was for 2 guests rather than 5. Hotel failed to acknowledge our complaint even though i asked for management they just kept saying we will sort it. Eventually just made do. If they had our booking correct it would have been perfect.
Stayed 7 nights in Oct 2024

8/10 Good

ASMA, Mississauga

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall experience and services are pretty good except one issue. I booked a room with Haram view but firstly they gave us city view then after our insists they gave us a room with the partial view. I was disappointed as I paid extra for the view and there is no refund for that.
Stayed 3 nights in Oct 2024

4/10 Poor

Mahmoud

Disliked: Amenities
Noise around the room from lobby
Stayed 3 nights in Oct 2024

6/10 Okay

Jannatul

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Very old and not well maintained
Stayed 3 nights in Sep 2024

6/10 Okay

Maryan, Beirut

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Amir

Stayed 4 nights in Sep 2024

10/10 Excellent

Syed

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Great
Stayed 1 night in Sep 2024

4/10 Poor

Mohammad

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Electric sockets were lose, cabinets above sink were moulded, the safe was completely lose and unscrewed from wall, only had two working charging sockets for a 3 bedroom, bathroom was below average for a 5 star. Overall I have stayed in a better 2 star hotel. Not worth this price at all
Stayed 3 nights in Sep 2024

10/10 Excellent

Muhannad, Columbus

Liked: Cleanliness, amenities
Excellent
Stayed 2 nights in Sep 2024

10/10 Excellent

Shahrior

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay.
Stayed 3 nights in Sep 2024

10/10 Excellent

Abshur

Stayed 4 nights in Aug 2024

6/10 Okay

Mohammed Abdul

Average looking hotel, but the convince makes it worth the while to stay here
Stayed 1 night in Aug 2024

10/10 Excellent

Izhar, LAUREL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location next to the haram
Stayed 6 nights in Aug 2024

2/10 Terrible

anna

Stayed 5 nights in Aug 2024