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Mövenpick Hotel & Residence Hajar Tower Makkah

5.0 star property
Luxury hotel connected to a shopping centre in Al Hajlah with 4 restaurants

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mövenpick Hotel & Residence Hajar Tower Makkah

Exterior
View from property
Lobby
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Reviews

8.0 out of 10

Very good

Guests liked:

Friendly staff

Popular amenities

  • Parking available
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
  • Breakfast available
  • Free WiFi
The price is €243
includes taxes & fees
15 Dec - 16 Dec

Room options

Available filters for rooms
Showing 29 of 29 rooms

View all photos for Royal Suite

Royal Suite

Royal Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Hairdryer
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Room, City View (4 Single Beds)

Superior Room, City View (4 Single Beds)

Superior Room, City View (4 Single Beds)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Hairdryer
  • Sleeps 4
  • 4 Single Beds

View all photos for Superior Room, 3 Single Beds (Partial Kaaba View)

Premium bedding, minibar, in-room safe, desk

Superior Room, 3 Single Beds (Partial Kaaba View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Hairdryer
  • Sleeps 4
  • 3 Single Beds

View all photos for Superior Room, 3 Single Beds, City View

Premium bedding, minibar, in-room safe, desk

Superior Room, 3 Single Beds, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Hairdryer
  • Sleeps 4
  • 3 Single Beds

View all photos for Superior Room, 2 Single Beds (Partial Haram View)

Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Single Beds (Partial Haram View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Hairdryer
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Room, Balcony (4 Single Beds)

Premium bedding, minibar, in-room safe, desk

Superior Room, Balcony (4 Single Beds)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
  • City view
  • Sleeps 4
  • 4 Single Beds

View all photos for Superior Suite, 1 King Bed (Partial Haram View)

14-inch LCD TV with cable channels, TV

Superior Suite, 1 King Bed (Partial Haram View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Partial Kaaba View)

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed (Partial Kaaba View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite, Connecting Rooms (Standard)

Premium bedding, minibar, in-room safe, desk

Family Suite, Connecting Rooms (Standard)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Hairdryer
  • City view
  • Sleeps 8
  • 2 Double Beds

Superior Room, 2 Single Beds, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Hairdryer
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Suite, 1 King Bed (Partial Kaaba View)

Superior Suite, 1 King Bed (Partial Kaaba View) | Living area

Superior Suite, 1 King Bed (Partial Kaaba View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Hairdryer
  • Sleeps 4
  • 1 King Bed

Family Suite (Superior. Partial Haram View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Hairdryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 3 Single Beds (Partial Haram View)

Premium bedding, minibar, in-room safe, desk

Superior Room, 3 Single Beds (Partial Haram View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Hairdryer
  • Sleeps 4
  • 3 Single Beds

View all photos for Superior Suite, 2 Single Beds (Partial Haram View)

14-inch LCD TV with cable channels, TV

Superior Suite, 2 Single Beds (Partial Haram View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Hairdryer
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Suite (Twin)

Premium bedding, minibar, in-room safe, desk

Deluxe Suite (Twin)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Hairdryer
  • City view
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Superior Room, 2 Single Beds (Partial Kaaba View)

Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Single Beds (Partial Kaaba View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Hairdryer
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Twin Room (Partial Kaaba View)

Premium bedding, minibar, in-room safe, desk

Classic Twin Room (Partial Kaaba View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Hairdryer
  • 34 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Twin Room (Partial Haram View)

Premium bedding, minibar, in-room safe, desk

Classic Twin Room (Partial Haram View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Hairdryer
  • 34 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
HDTV
Premium bedding
  • 57 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed (Partial Haram View)

Premium bedding, minibar, in-room safe, desk

Classic Room, 1 King Bed (Partial Haram View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Hairdryer
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Classic Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Hairdryer
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Twin Room

Premium bedding, minibar, in-room safe, desk

Classic Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Hairdryer
  • 34 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Room, 1 King Bed (Partial Kaaba View)

Premium bedding, minibar, in-room safe, desk

Classic Room, 1 King Bed (Partial Kaaba View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Hairdryer
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 3 Single Beds

Premium bedding, minibar, in-room safe, desk

Classic Room, 3 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Hairdryer
  • 34 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Classic Room, 3 Single Beds (Partial Haram View)

Premium bedding, minibar, in-room safe, desk

Classic Room, 3 Single Beds (Partial Haram View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Hairdryer
  • 34 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Deluxe Suite, 2 Single Beds (Partial Haram View)

Premium bedding, minibar, in-room safe, desk

Deluxe Suite, 2 Single Beds (Partial Haram View)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
HDTV
Premium bedding
  • 57 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed (Partial Haram View)

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed (Partial Haram View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed (Partial Haram View)

Deluxe Suite, 1 King Bed (Partial Haram View)

Deluxe Suite, 1 King Bed (Partial Haram View)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
HDTV
Premium bedding
  • 57 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Building design

Swissôtel Makkah

Free WiFi
Restaurant
Air conditioning
Breakfast available
8.6 out of 10, Excellent, (1001)
The price is €248
includes taxes & fees
8 Dec - 9 Dec
Swissôtel Makkah
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About the area

Map
Abraj Al-Bait, Makkah, 21955

What's nearby

  • Great Mosque of Makkah - 2 min walk - 0.2 km
  • King Fahad Gate - 2 min walk - 0.3 km
  • Abraj Al-Bait Towers - 4 min walk - 0.4 km
  • Well of Zamzam - 6 min walk - 0.6 km
  • Kaaba - 7 min walk - 0.6 km

Getting around

  • Makkah Station - 11 min drive
  • Jeddah (JED-King Abdulaziz Intl.) - 70 min drive

Restaurants

  • ‪RATIO Speciality Coffee - ‬2 min walk
  • ‪دومينوز - ‬2 min walk
  • ‪البيك - ‬2 min walk
  • ‪مطعم الطيبات انتركونتيننتال - ‬4 min walk
  • ‪زعتر وزيت - ‬3 min walk

About this property

Mövenpick Hotel & Residence Hajar Tower Makkah

Luxury eco-certified hotel near Great Mosque of Makkah
Abraj Al-Bait Towers and Kaaba are located near Mövenpick Hotel & Residence Hajar Tower Makkah, which provides a shopping centre on-site, a coffee shop/cafe and dry cleaning/laundry services. Make sure that you enjoy a meal at the 4 on-site restaurants, including breakfast, brunch, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a business centre.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), valet parking (surcharge) and babysitting (surcharge)
  • A computer station, coffee/tea in reception and a TV in reception
  • A porter/bellboy, luggage storage and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All 1036 rooms boast comforts, such as 24-hour room service and premium bedding, as well as perks, such as laptop-friendly workspaces and air conditioning.
Extra amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and deep-soaking baths
  • 14-inch HDTVs with cable channels
  • Free infant beds, electric kettles and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, English, French, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (SAR 500 per day)

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: SAR 60 for adults and SAR 30 for children
  • 4 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • AL DIWAN
  • AL FAIRDOUS
  • AL NAEEM
  • AL NASEEM
  • HAJAR

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (175 centimetre wide door)
  • Magnifying mirror
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (74 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways (61 centimetre wide)
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 31 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2009
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 14-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: 50 per cent of room rate
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: 50 per cent of room rate

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SAR 150.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: SAR 1000 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately SAR 60 for adults and from SAR 30 for children
  • Valet parking fee: SAR 500 per day
  • Early check-in fee: 50 per cent of room rate (subject to availability)
  • Late check-out fee: 50 per cent of room rate (subject to availability)
  • Rollaway bed fee: SAR 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only Muslims are allowed to enter the holy cities of Mecca and Medina
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Couples wishing to share a room must provide proof of marriage
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Hajar Hotel Makkah
Hajar Tower Makkah
Moevenpick Hajar Tower
Moevenpick Hajar Tower Makkah
Moevenpick Hajar Tower Makkah Mecca
Moevenpick Hotel Hajar Tower Makkah
Moevenpick Hotel Hajar Tower Makkah Mecca
Moevenpick Hotel Makkah
Moevenpick Makkah
Moevenpick Hotel & Residence Hajar Tower Makkah Mecca
Moevenpick Hotel And Residence Hajar Tower Makkah
Mövenpick Hotel Hajar Tower Makkah Mecca
Mövenpick Hotel Hajar Tower Makkah
Mövenpick Hajar Tower Makkah Mecca
Mövenpick Hajar Tower Makkah
Movenpick Hotel Hajar Tower Makkah Mecca
Movenpick Hotel Hajar Tower Makkah
Movenpick Hajar Tower Makkah Mecca
Movenpick Hajar Tower Makkah
Mövenpick Hotel Residence Hajar Tower Makkah

Frequently asked questions

Is Mövenpick Hotel & Residence Hajar Tower Makkah pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Mövenpick Hotel & Residence Hajar Tower Makkah?

As of 3 Dec 2024, prices found for a 1-night stay for 2 adults at Mövenpick Hotel & Residence Hajar Tower Makkah on 15 Dec 2024 start from €243.13, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mövenpick Hotel & Residence Hajar Tower Makkah?

Valet parking is available for SAR 500 per day.

What time is check-in at Mövenpick Hotel & Residence Hajar Tower Makkah?

Check-in start time: 4:00 PM; check-in end time: anytime. A 50% fee applies for early check-in (subject to availability).

What time is check-out at Mövenpick Hotel & Residence Hajar Tower Makkah?

Checkout is at noon. Late check-out is available for a 50% fee (subject to availability).

Where is Mövenpick Hotel & Residence Hajar Tower Makkah located?

Located in Al Hajlah, this luxury hotel is steps away from Abraj Al-Bait Towers and Great Mosque of Makkah. Kaaba is 0.3 mi (0.5 km) away.

Mövenpick Hotel & Residence Hajar Tower Makkah Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 313 out of 742 reviews" "
Rating 8 - Good. 242 out of 742 reviews" "
Rating 6 - Okay. 100 out of 742 reviews" "
Rating 4 - Poor. 48 out of 742 reviews" "
Rating 2 - Terrible. 39 out of 742 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Shifa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very good 5 star hotel. Very comfortable and quiet. Easy access to the food court. Inside the clock tower. Just be prepared to walk a bit and switching elevators, otherwise A hotel.
Stayed 4 nights in Nov 2024

8/10 Good

Hamizan

Liked: Cleanliness, staff & service, property conditions & facilities
Shower is small but good
Stayed 6 nights in Nov 2024

6/10 Okay

Wan Sharuddin

Travelled with group
Breakfast can have room for improvement.
Stayed 5 nights in Nov 2024

10/10 Excellent

NTOMBIFUTHI

Stayed 2 nights in Nov 2024

8/10 Good

Maliha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and good service
Stayed 2 nights in Nov 2024

6/10 Okay

Usama

Travelled with family
Disliked: Property conditions & facilities
Facilities not of a 5 star hotel
Stayed 2 nights in Oct 2024

10/10 Excellent

Mustafa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location
Stayed 2 nights in Oct 2024

8/10 Good

Jannah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the fact that this was very close to the Haram BUT if you're coming from the train station then the bus is a very uphill 30-40min walk which is exhausting especially if you plan on doing Umrah straight after (like us). But I don't think there's any route available for a taxi either. We only had small bags so I can imagine this would be difficult for the elderly and those with big luggage. Location wise though once your in you have everything there in terms of dining and shops. The hotel lobby itself has ice cream and cake stalls too! The lift system can be a bit confusing though since there are so many lifts to take to even get in! We requested a part haram view and well all you could see from our room was construction...
Stayed 1 night in Nov 2024

10/10 Excellent

Rukhsana

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Rukhsana

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It is in the premises of Haram. Very convenient to go and say prayers and perform umrah.

10/10 Excellent

ERHAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was nice
Stayed 4 nights in Oct 2024

10/10 Excellent

Amir

Stayed 1 night in Oct 2024

10/10 Excellent

Anas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing customer service
Stayed 3 nights in Oct 2024

10/10 Excellent

Muhammad Bilal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice
Stayed 1 night in Jul 2024

8/10 Good

Hidayatullah

Travelled with partner
Liked: Property conditions & facilities
Our stay was amazing, in the breakfast you can enjoy variety of food and bakery items. Our room on floor # 32 was recently renovated just like new.Staff at reception was very helpful with no language barrier. Speaks english well. Recommended for stay.
Stayed 5 nights in Oct 2024

10/10 Excellent

Mohammed

Stayed 1 night in Aug 2024

10/10 Excellent

sabina

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great hotel definitely recommend to anyone, walking distance to gate 79 and in clock tower where you have all food courts and shopping access.
Stayed 4 nights in Oct 2024

10/10 Excellent

kamel, katy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i like the proximity to the haram , and the staff were very friendly.
Stayed 1 night in Sep 2024

2/10 Terrible

masoud

Stayed 3 nights in Aug 2024

10/10 Excellent

Ahmad fauzi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Umair

Stayed 3 nights in Aug 2024

10/10 Excellent

Umair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

BADER

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have booked a king-size bed suite for the family. I’ll cover in this review the location, the check-in process, the room and the facilities. The hotel is located inside the clock tower among many five stars hotel it’s right next to the holy mosque and technically the distance mentioned in the property is the steps you were gonna take inside the clock tower until you leave it and step into the holy mosque outside area The clock tower has so many stores over 600 the third and fourth floor are food courts. You can find any food you want the second floor has daycare they charge 69 Saudi riyal per hour the food court price are reasonable but if you want something cheaper little bit, you can just go to the software Tower, which is right next to Clocktower where you can find cheaper food and the cheaper gifts. The clock tower has brands and more expensive items, though in the fourth floor there is a huge hypermarket that has everything you want from food to gift. I didn’t try the parking, but the hotel access is very difficult. The police are limiting taxis to go into the tunnel. I found it hard to book right chair like Careem or Uber. They don’t pick up from the Clocktower something to keep in mind they would drop you off if you’re coming from outside, but the app will not allow you to book a trip while you are staying in the hotel. The check in process was very quick. I appreciate the efficiency. Also we borrowed a wheelchair to Omar. They gave it to us for free
Stayed 3 nights in Aug 2024

10/10 Excellent

Amr

Stayed 3 nights in Jul 2024

10/10 Excellent

ATEF

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 4 nights in Jul 2024