Heiss Hotel

4.0 star property
Hotel with a fitness centre, near Santafé Mall

Choose dates to view prices

Photo gallery for Heiss Hotel

Luxury Room, Balcony, City View
Reception
Restaurant
Exterior
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Breakfast available
  • Housekeeping
  • Pet-friendly
  • 24/7 front desk
  • Air conditioning
The current price is €78
includes taxes & fees
12 Mar - 13 Mar

Room options

Luxury Room, Balcony, City View

Highlights

Balcony
Soundproofed
Air conditioning
Kitchen
Smart TV
Separate bedroom
Private bathroom
Coffee/tea maker
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Superior Room, Balcony, City View

Highlights

Balcony
Soundproofed
Air conditioning
Smart TV
Private bathroom
Coffee/tea maker
Cable channels
Desk
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Standard Room, City View

Highlights

Soundproofed
Air conditioning
Smart TV
Separate bedroom
Private bathroom
Coffee/tea maker
Cable channels
Desk
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
1460 Cra. 43F, Medellín, Antioquia, 050021

What's nearby

  • Poblado Park - 9 min walk - 0.8 km
  • Lleras Park - 14 min walk - 1.2 km
  • Medellín Clinic - El Poblado - 17 min walk - 1.4 km
  • Oviedo Shopping Center - 3 min drive - 2.5 km
  • Santafé Mall - 4 min drive - 3.5 km

Getting around

  • Poblado Station - 10 min walk
  • Medellín (MDE-José María Córdova Intl.) - 36 min drive

Restaurants

  • ‪Foxey Pub - ‬3 min walk
  • ‪Tagliata - ‬4 min walk
  • ‪Pizzería Olivia - ‬3 min walk
  • ‪Gabo - ‬2 min walk
  • ‪Ganso & Castor Café - Bistró - ‬3 min walk

About this property

Heiss Hotel

Upscale hotel near Santafé Mall
Heiss Hotel provides amenities, such as a garden and a gym. Guests can connect to free in-room WiFi.
Other perks include:
  • Cooked-to-order breakfast (surcharge), a lift and a 24-hour front desk
  • Smoke-free property
Room features
All 176 rooms have comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and sound-insulated walls.
More conveniences in all rooms include:
  • Bathrooms with showers and shampoo
  • 50-inch Smart TVs with cable channels
  • Coffee/tea makers, daily housekeeping and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: COP 40,000 for adults and COP 40,000 for children

Things to do

  • Gym

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (102 centimetre wide door)
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Soundproofed rooms
LIST_ALT

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of COP 200000 per accommodation, per stay

Children and extra beds

Children are welcome

Payment types at the property

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: from approximately COP 40000 for adults and from COP 40000 for children
  • Pet fee: COP 200000 per accommodation, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Property Registration Number 210165

We should mention

If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
This property caters to LGBTQ+ guests
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Heiss
Heiss Hotel Hotel
Heiss Hotel Medellín
Heiss Hotel Hotel Medellín

Frequently asked questions

Is Heiss Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of COP 200000 per accommodation, per stay.

How much does it cost to stay at Heiss Hotel?

As of 11 Mar 2025, prices found for a 1-night stay for 2 adults at Heiss Hotel on 12 Mar 2025 start from €77.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Heiss Hotel?

Heiss Hotel doesn't offer parking.

What time is check-in at Heiss Hotel?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM.

What time is check-out at Heiss Hotel?

Checkout is at noon.

Where is Heiss Hotel located?

Located in El Poblado, this hotel is within a 15-minute walk of Monterrey Comercial Mall, Poblado Park and Lleras Park. Santafé Mall is 1.5 mi (2.4 km) away. Poblado Station is 10 minutes by foot and Industriales Station is 25 minutes.

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Heiss Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 215 out of 309 reviews
Rating 8 - Good. 59 out of 309 reviews
Rating 6 - Okay. 18 out of 309 reviews
Rating 4 - Poor. 6 out of 309 reviews
Rating 2 - Terrible. 11 out of 309 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Frederik

Great location, modern rooms, friendly and helpful check-in staff
Stayed 3 nights in Feb 2025

10/10 Excellent

Alexander

I enjoyed my time there, it was very good. Much thanks to the staff for running a great hotel.
Stayed 5 nights in Mar 2025

10/10 Excellent

Sharday

Great hotel, staff and location.
Stayed 4 nights in Jan 2025

10/10 Excellent

Joshua Raymond

It was lovely, I enjoyed the people & beauty...
Stayed 6 nights in Nov 2024

10/10 Excellent

GLEYDER

Excellent staff
Stayed 4 nights in Mar 2025

10/10 Excellent

VANYA

Hotel is nice ,new and safe The breakfasts was little bit overpriced,but everything else is nice.
Stayed 4 nights in Feb 2025

8/10 Good

Jesus

Good location
Stayed 3 nights in Nov 2024

10/10 Excellent

Carlos

Great place
Stayed 3 nights in Jan 2025

10/10 Excellent

Tiffany

The hotel smelled amazing n everyone was super nice n friendly
Stayed 4 nights in Feb 2025

10/10 Excellent

Diego

Great spot .. location even better ..
Stayed 1 night in Jan 2025

8/10 Good

Gadiel Jose

Overall it’s a good place to stay for a few days. Rooms were a bit small.
Stayed 3 nights in Feb 2025

10/10 Excellent

Adrian

So beautiful and brand new. The staff are friendly and very helpful
Stayed 4 nights in Feb 2025

10/10 Excellent

Dwight

Great Hotel
Stayed 4 nights in Jan 2025

10/10 Excellent

raymond

excellent location, and safe neighborhood.
Stayed 3 nights in Jan 2025

10/10 Excellent

Dislaynet Lucila Santana

I love it definitely I will come back
Stayed 3 nights in Feb 2025

10/10 Excellent

Spas

Great service, amazing staff
Stayed 2 nights in Feb 2025

10/10 Excellent

Moti

Lovely place to stay
Stayed 3 nights in Dec 2024

10/10 Excellent

Maiquel

Great
Stayed 1 night in Mar 2025

10/10 Excellent

LOURDES NAIR

Great hotel, will be better with a microwave in the room
Stayed 5 nights in Feb 2025

10/10 Excellent

Rayza

The place is amazing. I will come back! Its near everything!
Stayed 5 nights in Feb 2025

10/10 Excellent

Myles

The staff are exceptionally friendly and helpful.
Stayed 3 nights in Jan 2025

10/10 Excellent

Maria

We had the best experience. We arrived on a late flight and Emilio at the front desk was incredible, so friendly, even upgraded us to a bigger room! Room was so clean and bed was super comfortable and everything was new built. Will for sure stay here again! Can’t recommend enough!
Stayed 1 night in Mar 2025

10/10 Excellent

Federico

Wxecellent service
Stayed 3 nights in Feb 2025

10/10 Excellent

Andres

Great new hotel . Amazing location
Stayed 1 night in Jan 2025

10/10 Excellent

Luz

Beautiful, modern hotel. My room with a kitchenette was perfect. Nice view & perfect location. Will stay here again.
Stayed 4 nights in Jan 2025