NH Collection Medellín Royal

5.0 star property
Luxury hotel connected to a shopping centre in Medellín with a full-service spa

Choose dates to view prices

Photo gallery for NH Collection Medellín Royal

Outdoor pool, pool umbrellas, pool loungers
Exterior
Exterior
Bar (on property)
Outdoor pool, pool umbrellas, pool loungers
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

The current price is €93
includes taxes & fees
1 Mar - 2 Mar

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Room options

Available filters for rooms
Showing 8 of 8 rooms

Suite Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Eco-friendly toiletries
  • 65 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Eco-friendly toiletries
Private bathroom
Hairdryer
  • 33.1 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

Suite (Extra Bed 2 Adults + 1 Child)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Eco-friendly toiletries
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

Family Room (2 Adults + 2 Children)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Eco-friendly toiletries
Private bathroom
Hairdryer
  • 32 sq m
  • Sleeps 4
  • 2 Large Single Beds

Premium Room (Extra Bed 2 Adults + 1 Child)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Eco-friendly toiletries
Private bathroom
Hairdryer
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Premium Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Eco-friendly toiletries
Private bathroom
Hairdryer
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room (Extra Bed 2 Adults + 1 Child)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Eco-friendly toiletries
Private bathroom
Hairdryer
  • 32 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

Family Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Eco-friendly toiletries
Private bathroom
Hairdryer
  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

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About the area

Map
Carrera 42 No 5 Sur 130, El Poblado, Medellín, Antioquia, 50022

What's nearby

  • Santafé Mall - 3 min walk
  • Oviedo Shopping Center - 3 min walk
  • Poblado Park - 19 min walk
  • Lleras Park - 3 min drive
  • El Tesoro Shopping Park - 3 min drive

Getting around

  • Envigado Station - 6 min drive
  • Medellín (MDE-José María Córdova Intl.) - 36 min drive

Restaurants

  • ‪Pizzeria Olivia Cc Santa Fe - ‬4 min walk
  • ‪Archie's - ‬3 min walk
  • ‪Sandwich Qbano Santafé - ‬5 min walk
  • ‪Il Forno - ‬3 min walk
  • ‪Todo Fresa Café. C.c. Santa Fe - ‬4 min walk

About this property

NH Collection Medellín Royal

Luxury hotel near Santafé Mall
Near Oviedo Shopping Center and Lleras Park, NH Collection Medellín Royal provides a poolside bar, a terrace and dry cleaning/laundry services. Indulge in a facial, a massage and a body treatment at Wellness Spa, the on-site spa. The on-site restaurant, Cygnus, offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a gym.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sunloungers and pool umbrellas
  • Free self-parking
  • Buffet breakfast (surcharge), airport pick-up service (surcharge) and express check-out
  • Tour/ticket information, wedding services and a TV in reception
  • Guest reviews speak highly of the helpful staff and proximity to shopping
Room features
All 135 rooms feature comforts such as 24-hour room service and air conditioning, as well as thoughtful touches such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Reusable coffee/tea filters, recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and showers
  • LCD TVs with cable channels
  • Eco-friendly cleaning products, fridges and free infant beds

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free covered self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; COP 37,660 to 75,321 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Cygnus

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Piano
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 97 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Facials
  • Massage
  • Spa open select days
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of COP 154 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 25 kg per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately COP 37660 to 75321 per person
  • Airport shuttle fee: COP 112000 per vehicle
  • Pet fee: COP 154 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests planning to check in with a pet must provide the pet's health certificate at check-in.

We should mention

If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Medellin
Hotel Medellin Royal
Hotel Royal Medellin
Medellin Royal
Medellin Royal Hotel
Royal Hotel Medellin
Royal Medellin
Royal Medellin Hotel
Medellin Royal Hotel Medellin
NH Collection Medellín Royal Hotel Medellin
NH Collection Medellín Royal Hotel
NH Collection Medellín Royal Medellin
NH Collection Medellín Royal

Frequently asked questions

Does NH Collection Medellín Royal have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at NH Collection Medellín Royal?

As of 5 Feb 2025, prices found for a 1-night stay for 2 adults at NH Collection Medellín Royal on 1 Mar 2025 start from €92.76, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is NH Collection Medellín Royal pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 25 kg per pet. There's a fee of COP 154 per accommodation, per night. Service animals are exempt from fees.

How much is parking at NH Collection Medellín Royal?

Self-parking is free at this property.

What time is check-in at NH Collection Medellín Royal?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at NH Collection Medellín Royal?

Checkout is at noon.

Does NH Collection Medellín Royal provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of COP 112000 per vehicle applies.

Where is NH Collection Medellín Royal located?

Located in El Poblado, this luxury hotel is within a 5-minute walk of Río Sur Shopping Center, Santafé Mall, and Oviedo Shopping Center. Poblado Park and Lleras Park are also within 1 mile (2 km). Aguacatala Station is 25 minutes by foot and Poblado Station is 28 minutes.

NH Collection Medellín Royal Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 716 out of 1002 reviews
Rating 8 - Good. 162 out of 1002 reviews
Rating 6 - Okay. 64 out of 1002 reviews
Rating 4 - Poor. 37 out of 1002 reviews
Rating 2 - Terrible. 23 out of 1002 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Thierry

Disliked: Property conditions & facilities
food was below average, not sound proof you hear a lot from the corridors or people trying to enter in your room
Stayed 2 nights in Jan 2025

10/10 Excellent

Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 9 nights in Jan 2025

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and great location with great bilingual staff
Stayed 5 nights in Jan 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Linda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Even though it’s more of a business hotel, they still have that vacation feel. The pool is small but very clean, they have staff there taking care of it all day. The Staff throughout the hotel were all just so friendly and welcoming. Breakfast buffet had lots of healthy options and delicious food overall. Clean rooms, and love the shower water pressure !!
Stayed 6 nights in Jan 2025

10/10 Excellent

Marjories

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean!
Stayed 2 nights in Jan 2025

8/10 Good

Noel

Liked: Cleanliness, staff & service, property conditions & facilities
It’s ok the hotel .
Stayed 4 nights in Jan 2025

10/10 Excellent

Amanda

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was very nice & very helpful answered all my questions, hotel was in a great location & very clean. Will definitely return.
Stayed 4 nights in Jan 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

4/10 Poor

Juliana

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not a 5 star hotel at all. Holiday inn 2 star hotels are in better shape and offer to clients than this hotel. Not worth paying the “5 star” price. Beds are also super cheap and uncomfortable
Stayed 7 nights in Jan 2025

10/10 Excellent

Johanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern and quiet
Stayed 2 nights in Jan 2025

10/10 Excellent

Doreen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room and amazing customer service.
Stayed 1 night in Jan 2025

8/10 Good

Oscar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Overall, a nice hotel. But you need to improve the rooms soundproofing. Fortunately I didn’t hear too much noise because my floor wasn’t fully booked, but you could easily tell what others were speaking in the hall, or hear coughing in other rooms. The crib we were provided smelled..
Stayed 6 nights in Jan 2025

8/10 Good

Murray

Great location. Clean.
Stayed 7 nights in Jan 2025

8/10 Good

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really nice hotel steps to dining and shopping areas, feel free to walk around the neighborhood .
Stayed 4 nights in Dec 2024

8/10 Good

Beena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel slightly dated but good location, walkable to many restaurants and shopping area in El poblado. Good selection of foods for breakfast and nice gym. Staff very friendly and helpful.
Stayed 4 nights in Dec 2024

4/10 Poor

Ethsel

Liked: Cleanliness, amenities, property conditions & facilities
I have an ongoing complaint and claim. Bellboy accidentally broke my luggage handle. Management first ignored my complaints. Afterwards refused to share security camera footage showing incident.
Stayed 8 nights in Dec 2024

10/10 Excellent

Viet

Stayed 4 nights in Dec 2024

8/10 Good

Elmer, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean and fríendly staff
Stayed 1 night in Dec 2024

10/10 Excellent

Carlos, Hialeah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at the NH Collection Medellin Royal was good. The friendly staff, especially Marcos and Carlos hotel security, made us feel right at home. The rooms were spotlessly clean, and the beds had an extra firm (hard) mattress, so when we mentioned it to the front desk on the last night of our stay of a total of 7 days, they provided us with a Mattress Topper, improving the hardness of this a little and modern decor. We particularly loved the convenient location, just a short walk from the city's main attractions. The breakfast buffet has a limited variety of foods. We would recommend this hotel to anyone visiting Medellin.
Stayed 7 nights in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A modern, efficient hotel with helpful staff and beautiful grounds, including a long outdoor pool for excellent lap swimming made this an excellent choice in among the safest and most attractive neighborhoods of Medellin.
Stayed 3 nights in Dec 2024

10/10 Excellent

Nicolas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel!
Stayed 6 nights in Nov 2024

10/10 Excellent

Danny, Vega Baja

Stayed 3 nights in Nov 2024

10/10 Excellent

Monty Ray

Stayed 8 nights in Nov 2024

8/10 Good

Jorge

Liked: Cleanliness
Nice property y quiet area
Stayed 4 nights in Aug 2024