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Pullman Zamzam Madina

Eco-certified Madinah hotel in Madinah City Center with 4 restaurants

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Pullman Zamzam Madina

4 restaurants, breakfast, lunch, dinner served; international cuisine
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
View from property
Interior detail

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Parking available
  • Room service
  • Housekeeping
  • Laundry
The price is €262
includes taxes & fees
19 Jan - 20 Jan 2025

Room options

Available filters for rooms
Showing 15 of 15 rooms

Junior Suite, 1 Bedroom, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Separate bedroom
Premium bedding
  • Sleeps 4
  • 1 King Bed

Superior Room, 2 Single Beds, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
Rainfall showerhead
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Room, 3 Single Beds (Without view)

Premium bedding, in-room safe, desk, laptop workspace

Classic Room, 3 Single Beds (Without view)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
Rainfall showerhead
  • 35 sq m
  • Sleeps 3
  • 3 Single Beds

Executive Suite, 1 King Bed (Haram View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
Rainfall showerhead
  • Sleeps 5
  • 1 King Bed

Junior Suite, 1 Bedroom (Panoramic Haram View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
Rainfall showerhead
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, City View (4 Twin Beds)

Superior Room, City View (4 Twin Beds)

Superior Room, City View (4 Twin Beds)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
Rainfall showerhead
  • 35 sq m
  • Sleeps 4
  • 4 Single Beds

Classic Room, 1 King Bed (No View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
Rainfall showerhead
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed (Haram View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
Rainfall showerhead
  • Sleeps 3
  • 1 King Bed

Deluxe Suite, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
Rainfall showerhead
  • Sleeps 5
  • 1 King Bed

Junior Suite, 1 Bedroom (No View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Separate bedroom
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Panoramic Haram View)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed (Panoramic Haram View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
Rainfall showerhead
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, Accessible, City View

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 2 Single Beds, Accessible, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
Rainfall showerhead
  • Sleeps 3
  • 2 Single Beds

Superior Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
Rainfall showerhead
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Double Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
Rainfall showerhead
  • Sleeps 5
  • 1 Double Bed

Deluxe Room, 2 Single Beds (Panoramic Haram View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
Rainfall showerhead
  • Sleeps 3
  • 2 Single Beds

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Air conditioning
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The price is €308
includes taxes & fees
6 Jan - 7 Jan 2025
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About the area

Map
Amr Bin Al Gmoh Street, Madinah, 41499

What's nearby

  • Prophet's Mosque - 6 min walk - 0.5 km
  • The Green Dome - 6 min walk - 0.6 km
  • Baqi Cemetery - 7 min walk - 0.6 km
  • Quba Mosque - 4 min drive - 3.9 km
  • Madina Mall - 6 min drive - 5.6 km

Getting around

  • Madinah Station - 14 min drive
  • Madinah (MED-Prince Mohammad Bin Abdulaziz) - 20 min drive

Restaurants

  • ‪مندي الايغوري - ‬9 min walk
  • ‪البيك - ‬6 min walk
  • ‪ستاربكس - ‬1 min walk
  • ‪The Espresso Bar - ‬9 min walk
  • ‪بارنز - Barn’s فرع الحرم - ‬5 min walk

About this property

Pullman Zamzam Madina

Eco-certified hotel near Prophet's Mosque
You can look forward to a coffee shop/cafe, dry cleaning/laundry services and a fireplace in reception at Pullman Zamzam Madina. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a snack bar/deli.
Other perks at this hotel include:
  • Limo/town car service, buffet breakfast (surcharge) and self-parking (surcharge)
  • Express check-in, a front desk safe and concierge services
  • A reception hall, multilingual staff and luggage storage
  • Guest reviews give top marks for the breakfast, helpful staff and location
Room features
All 835 rooms include comforts, such as 24-hour room service and premium bedding, as well as perks, such as pillow menus and laptop-compatible safes. Guest reviews highly rate the cleanliness rooms at the property.
Other amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and designer toiletries
  • LED TVs with cable channels
  • Free infant beds, free tea bags/instant coffee and electric kettles

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, English, Filipino, French, German, Hindi, Turkish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Onsite parking available only on request
  • Parking on site (SAR 70 per day; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 86 for adults and SAR 43 for children
  • 4 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Acacia
  • Al Mandara
  • Al-Sukkaria
  • The Horizon

Family friendly

  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • No lift

Room amenities

Bedroom

  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: 100 per cent of room rate
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SAR 150.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately SAR 86 for adults and from SAR 43 for children
  • Self-parking fee: SAR 70 per day (in/out privileges)
  • Early check-in fee: 100 per cent of room rate (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: SAR 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
Safety features at this property include a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10001808

We should mention

This property does not have any lifts
Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Pullman Zamzam Madina opening December 2015 Hotel Medina
Pullman Zamzam Madina opening December 2015 Hotel
Pullman Zamzam Madina opening December 2015 Medina
Pullman Zamzam Madina opening December 2015
Pullman Zamzam Madina Hotel Medina
Pullman Zamzam Madina Medina
Pullman Zamzam Madina
Pullman Zamzam Madina Al Madinah/Medina
Pullman Zamzam Madina Hotel
Pullman Zamzam Madina Madinah
Pullman Zamzam Madina Hotel Madinah

Frequently asked questions

Is Pullman Zamzam Madina pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Pullman Zamzam Madina?

As of 31 Dec 2024, prices found for a 1-night stay for 2 adults at Pullman Zamzam Madina on 19 Jan 2025 start from €262.13, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Pullman Zamzam Madina?

Self-parking is available for SAR 70 per day. Limited spots are available.

What time is check-in at Pullman Zamzam Madina?

Check-in start time: 4:00 PM; check-in end time: 11:00 PM. A 100% fee applies for early check-in (subject to availability).

What time is check-out at Pullman Zamzam Madina?

Checkout is at noon.

Where is Pullman Zamzam Madina located?

Located in Madinah City Center, this eco-certified hotel is within 1 mile (2 km) of The Green Dome and Prophet's Mosque. New Bilal Market and Baqi Cemetery are also within 10 minutes.

Pullman Zamzam Madina Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 684 out of 1122 reviews" "
Rating 8 - Good. 199 out of 1122 reviews" "
Rating 6 - Okay. 106 out of 1122 reviews" "
Rating 4 - Poor. 50 out of 1122 reviews" "
Rating 2 - Terrible. 83 out of 1122 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mohammad

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 2 nights in Dec 2024

2/10 Terrible

Soyam

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked two rooms for five, each room had two single person bed, only can sleep 4 on top my kids were far way room, they found not give us connected room. Room were not ready till 5pm, bad behavior by staff and very bad was the manager. 9 days without kids close to us
Stayed 9 nights in Dec 2024

6/10 Okay

Zeeshan

Travelled with family
Liked: Cleanliness
The hotel is centrally located near the north end of the Prophet’s Mosque, about an 8-minute walk to the Rawdah. Our junior suite was spacious, with a separate living room and bedroom, but road noise from the lower floor was disruptive. The king bed was two joined beds with an uncomfortable split in the middle. Room tech was outdated, with damaged USB chargers and a faulty phone. The bathroom was clean, but the shower’s half-glass wall caused water to spill onto the floor. Only two towels were provided, though housekeeping brought more upon request. Check-in at 4 pm is inconvenient, but Asst. Manager Adnan helped us get a room early as our son was unwell, a gesture we greatly appreciated. However, the lobby was chaotic at 12:30 pm, filled with tired guests and strewn luggage. Despite the front desk staff’s efforts, the luggage service was slow and lacked professionalism. The cafe was understaffed, with limited food options and overwhelmed employees trying to manage crowds. Would I stay here again? Unfortunately, no. While the location is excellent and Adnan’s assistance stood out, the hotel felt impersonal and poorly managed. The chaotic lobby, understaffing, and transactional service left a lot to be desired. The Pullman needs to improve staffing and organization to create a more welcoming guest experience.
Stayed 1 night in Dec 2024

10/10 Excellent

NAM

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Masjid Al-Nawabi.
Stayed 4 nights in Dec 2024

2/10 Terrible

Muhammad, waltham

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Summary: AVOID THIS HOTEL AT ALL COSTS I had 2 junior suites booked for my party of 8, as the listing says each room has 4 person occupancy. However, upon reaching the rooms, we found only 1 bed in each and no sofa bed. Upon requesting support from the hotel, they told us their policy is to charge for cots for children, but not adults, so any cots we request would be chargeablein our case. They informed us that we shouldn’t have booked from Expedia and should have booked direct to avoid this scenario. Ultimately, we agreed to pay, but they had no cots available anyways. We also reached out to Expedia support, who were sympathetic to our situation, but ultimately had no recourse and provided no help whatsoever until the time of writing this review. 4 people in my party ended up sleeping on the floor for the entire stay here. Extremely disappointed with both the hotel, the attitude we faced, and Expedia in their inability to render any form of support.
Stayed 2 nights in Dec 2024

8/10 Good

Uzair Sofiyan

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities
It could be better but lovely view from the hotel room.
Stayed 2 nights in Dec 2024

10/10 Excellent

Irfaan

Liked: Cleanliness, staff & service, property conditions & facilities
Very good service and very clean
Stayed 1 night in Dec 2024

8/10 Good

Jennifer

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Good location, close to masjid al nabawi and dining and shopping options. Hotel rooms were nice. Staff was helpful.
Stayed 2 nights in Dec 2024

8/10 Good

Marieme

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful experience
Stayed 3 nights in Dec 2024

10/10 Excellent

Ghulam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk has an awsome team, everyone is cooperative and helpful, I requested a lil late departure to let me pray Juma and was heartfully allowed. Overall was a great stay. Thankyou
Stayed 1 night in Dec 2024

6/10 Okay

Khandaker

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I was living in room #762. I was surprised when I saw the bathroom floor. The floor tiles were very old, rusty, burned out sign every where and mold. I called room service. They tried hard to clean but failed because it wasn't cleanable. So, they put long towel on the floor to hide all eyesoaring, unhealthy tiles. I admired the affort of the excellent room service team. In first place the front desk employee should not allot this room to any guest. I was there only for 5 nights as a pilgrimage. I hadn’t time to make complaints or go for arrange another room. This bath room shouldn’t belongs to a five star hotel. I will not prefer this hotel again.
Stayed 6 nights in Dec 2024

6/10 Okay

xing

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
My room needs major renovations. The tiles are old, the tap is outdated, and there was a bad smell in the room. We all experienced skin irritation during our stay, which was very uncomfortable. The only positive aspect is that it’s close to the Prophet’s Mosque and the second basin set up was convenient. However, the condition of the room needs serious improvement.
Stayed 3 nights in Dec 2024

10/10 Excellent

Shiraz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pullman zamzam is always felt like home to us very helpful staff all of them i cant even mention anyone they are all that good will surely be coming back at pullman zamzam excellent room excellent staff excellent excellent management love you pullman zamzam thank you
Stayed 3 nights in Dec 2024

10/10 Excellent

Yousuf

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good experience
Stayed 2 nights in Dec 2024

10/10 Excellent

Gulmohammad

Stayed 2 nights in Nov 2024

10/10 Excellent

Tehseen

Stayed 3 nights in Nov 2024

10/10 Excellent

Farah

Liked: Cleanliness, staff & service, property conditions & facilities
Great trip ever.
Stayed 2 nights in Dec 2024

10/10 Excellent

Nasratullah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing stay at this hotel and can't recommend it enough! From the moment I arrived, I was blown away by how wonderful everything was. The food was absolutely excellent – each meal was delicious and really exceeded my expectations. The view from my room was superb, offering a breathtaking panorama that made my stay even more special. The staff were incredibly friendly and attentive, always ready to assist with a smile. It truly felt like a home away from home. I would love to return and stay again in the future. I hope to receive a promotion code for my next visit!
Stayed 4 nights in Dec 2024

10/10 Excellent

saabereh, Memphis

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Distance from the haram, incredibly polite staff and good breakfast
Stayed 3 nights in Dec 2024

6/10 Okay

Tanzeel

Liked: Staff & service
Stayed 6 nights in Nov 2024

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful property I would definitely come back
Stayed 7 nights in Dec 2024

10/10 Excellent

mohammad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service and location of this hotel. Overall very happy with everything during my stay there. Very professional and friendly staff 💯
Stayed 4 nights in Nov 2024

4/10 Poor

NASIR, BARNET

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Amira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place!!
Stayed 1 night in Dec 2024

10/10 Excellent

Mainul, Irvine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It will be great if there is more lighting in the middle portion of the hotel
Stayed 4 nights in Nov 2024