Sheraton Memphis Downtown Hotel

4.0 star property
Pet-friendly Memphis hotel connected to the convention centre, steps from Renasant Convention Center

Choose dates to view prices

Photo gallery for Sheraton Memphis Downtown Hotel

Exterior
Reception
Point of interest
Room, 1 King Bed, Corner
Lobby sitting area
In the heart of downtown Memphis, Sheraton Memphis Downtown Hotel offers a warm welcome with Crossroads Tavern & Grill's Southern cuisine and 24-hour gym. Connect to in-room WiFi, unwind at the bar or tackle work projects in the business center. The helpful staff has left a lasting impression on previous guests.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pet-friendly
  • Housekeeping
  • Breakfast available
  • 24/7 front desk
  • Laundry
The current price is €128
includes taxes & fees
20 Sept - 21 Sept

Room options

Available filters for rooms
Showing 9 of 9 rooms

Deluxe Room, 2 Double Beds

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Traditional Room, 1 King Bed

8.0 out of 10
Very good
(60 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Sleeps 2
  • 1 King Bed

Traditional Room, 2 Double Beds

8.4 out of 10
Very good
(34 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Corner

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Sofa bed - twin
  • Sleeps 2
  • 1 King Bed

Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Sleeps 4
  • 2 Double Beds

Traditional Room, 2 Double Beds (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Sleeps 4
  • 2 Double Beds

Traditional Room, 1 King Bed (Mobility Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Sleeps 2
  • 1 King Bed

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About the area

Located in Downtown Memphis neighbourhood, Sheraton Memphis Downtown Hotel is connected to the convention centre. Fire Museum of Memphis and Orpheum Theatre are cultural highlights, and some of the area's notable landmarks include Beale Street and National Civil Rights Museum. Enjoy an event or a match at FedExForum, and consider making time for Memphis Zoo—a top attraction that's not to be missed. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area.
Map
250 N Main St, Memphis, TN, 38103

What's nearby

  • Renasant Convention Center - 1 min walk - 0.0 km
  • Beale Street - 17 min walk - 1.5 km
  • Orpheum Theatre - 17 min walk - 1.5 km
  • FedExForum - 19 min walk - 1.7 km
  • National Civil Rights Museum - 2 min drive - 2.2 km

Getting around

  • Memphis Central Station - 7 min drive
  • Memphis International Airport (MEM) - 16 min drive

Restaurants

  • ‪Kay Kafe - ‬15 min walk
  • ‪Wahlburgers - ‬13 min walk
  • ‪Taco Nganas - ‬13 min walk
  • ‪Comeback Coffee - ‬4 min walk
  • ‪Westy's - ‬3 min walk

About this property

Sheraton Memphis Downtown Hotel

Hotel near Renasant Convention Center
Located close to Fire Museum of Memphis and Beale Street, Sheraton Memphis Downtown Hotel provides dry cleaning/laundry services, a bar and a 24-hour gym. The on-site southern cuisine restaurant, Crossroads Tavern & Grill, offers breakfast, lunch, dinner and children's meals. Free in-room WiFi and a business centre are available to all guests.
You'll also find perks such as:
  • Full breakfast (surcharge), valet parking (surcharge) and express check-out
  • Luggage storage, a 24-hour front desk and a banquet hall
  • A front desk safe, a ballroom and a porter/bellboy
  • Guest reviews speak highly of the helpful staff
Room features
All 600 rooms have comforts, such as premium bedding and pillow menus, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning. Guests reviews speak well of the clean rooms at the property.
More conveniences in all rooms include:
  • Hypo-allergenic bedding, pillowtop mattresses and down duvets
  • Bathrooms with shower/bath combinations and free toiletries
  • LCD TVs with premium channels
  • Wardrobes/cupboards, recycling and fridges

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 32 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6 AM to 10:00 AM for a fee: USD 24.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Crossroads Tavern & Grill

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Doorbell and phone notification
  • Lever door handles
  • Lift (170 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (81 centimetre high)

More

  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk, smart lock

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately USD 24.95 per person
  • Valet parking fee: USD 32 per day (in/out privileges)
  • Pet deposit: USD 50 per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Memphis Downtown Sheraton
Sheraton Hotel Memphis Downtown
Sheraton Memphis Downtown
Sheraton Memphis Downtown Hotel
Sheraton Memphis Hotel Memphis
Sheraton Memphis Downtown Hotel Hotel
Sheraton Memphis Downtown Hotel Memphis
Sheraton Memphis Downtown Hotel Hotel Memphis

Frequently asked questions

Is Sheraton Memphis Downtown Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a deposit of USD 50 per day. Service animals are exempt from fees.

How much does it cost to stay at Sheraton Memphis Downtown Hotel?

As of 3 Sept 2025, prices found for a 1-night stay for 2 adults at Sheraton Memphis Downtown Hotel on 20 Sept 2025 start from €128.49, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Sheraton Memphis Downtown Hotel?

Valet parking is available for USD 32 per day.

What time is check-in at Sheraton Memphis Downtown Hotel?

Check-in start time: 4 PM; check-in end time: 2:00 AM.

What time is check-out at Sheraton Memphis Downtown Hotel?

Checkout is at 11 AM.

Where is Sheraton Memphis Downtown Hotel located?

Located in Downtown Memphis, this hotel is within a 10-minute walk of Renasant Convention Center and Fire Museum of Memphis. Beale Street and Orpheum Theatre are also within 1 mi (2 km). Memphis Central Station is 30 minutes by foot.

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Sheraton Memphis Downtown Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 440 out of 1020 reviews
Rating 8 - Good. 229 out of 1020 reviews
Rating 6 - Okay. 137 out of 1020 reviews
Rating 4 - Poor. 112 out of 1020 reviews
Rating 2 - Terrible. 102 out of 1020 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Latrice

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay! Highly recommended ❤️😘
Stayed 1 night in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service
Good location
Stayed 2 nights in Aug 2025

10/10 Excellent

Bennie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The quick weekend staycation I needed 🌖
Stayed 2 nights in Aug 2025

10/10 Excellent

Shantelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing!!!!
Stayed 2 nights in Aug 2025

10/10 Excellent

Theresa

Liked: Cleanliness, amenities, property conditions & facilities
Very beautiful place. Quiet, everything you need under one roof.
Stayed 2 nights in Jun 2025

6/10 Okay

NIEMH

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Was old and area surrounding hotel Wasn’t safe
Stayed 3 nights in Aug 2025

10/10 Excellent

Arvinder singh

Liked: Cleanliness, staff & service, property conditions & facilities
Best
Stayed 2 nights in Aug 2025

8/10 Good

Sara

Liked: Amenities
Rooms were clean, nice and spacious. Breakfast is not included, you just pay $45 each day you want to grab breakfast and the only breakfast place nearby is a 16 min walk. But it is in the heart of downtown, and rooms come with all the toiletries in case one has forgotten to bring something. The staff was also nice and allowed me to check in a couple of hours early when I explained to them Id had a long day.
Stayed 2 nights in Aug 2025

10/10 Excellent

Bianca Luz

Liked: Cleanliness, amenities, property conditions & facilities
Excellent place, nice area, amazing food around, I love this hotel We planning to coming back in few more months
Stayed 4 nights in May 2025

6/10 Okay

Pamela

Liked: Staff & service
Carpet needs to be cleaned and the refrigerator defrosted leaving water on the carpet and I really didn’t use it. Could at least offer breakfast with the stay for free.
Stayed 2 nights in Aug 2025

2/10 Terrible

alejandro

Disliked: Cleanliness, staff & service, property conditions & facilities
Hiding charges
Stayed 1 night in Aug 2025

6/10 Okay

Dudley

Liked: Cleanliness
Disliked: Amenities
I liked the location in proximity to the convention center
Stayed 7 nights in May 2025

10/10 Excellent

Madison

Liked: Cleanliness, amenities, property conditions & facilities
It was very clean and comfortable.
Stayed 2 nights in Jun 2025

10/10 Excellent

Cathy

Liked: Cleanliness
Closeness to restaurants and events.
Stayed 1 night in Jun 2025

10/10 Excellent

Oscar

Liked: Property conditions & facilities
Awesome place
Stayed 1 night in May 2025

4/10 Poor

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking lot staff was excellent and did their job, but if they weren’t out there, the area around the hotel looks very unsafe .
Stayed 1 night in Jul 2025

6/10 Okay

Derrick

Liked: Cleanliness, staff & service
You should have some type of mattress cover for the sofa bed. Our sofa bed mattress had a stain on it. That's a problem. That's something that needs to be addressed
Stayed 3 nights in Aug 2025

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager was excellent
Stayed 1 night in Jun 2025

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The rooms are nice and large. Very comfortable beds.
Stayed 2 nights in May 2025

8/10 Good

Israel

Liked: Property conditions & facilities
The rooms need newer tv’s. The tvs are old, you cannot log in to stream movies and the tv reception for the local channels is poor quality.
Stayed 2 nights in Jul 2025

2/10 Terrible

vamsidhar

Disliked: Cleanliness, amenities, property conditions & facilities
It’s very old.
Stayed 1 night in Jul 2025

10/10 Excellent

Yvonne

Liked: Cleanliness, property conditions & facilities
all went well
Stayed 1 night in May 2025

10/10 Excellent

Mark

Liked: Amenities, property conditions & facilities
Very nice place
Stayed 1 night in Apr 2025

8/10 Good

Marlena

Shaun at the front desk was excellent and attentive.
Stayed 2 nights in Apr 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place but overpriced
Stayed 2 nights in May 2025