Mercedes Hotels

"Staff friendly and helpful"

"I had a very pleasant stay"

"Average"

"New and clean room. I think it's better than the other hotels in the area. It's also very near the supermarket and the mall. Staff are courteous and service-oriented. The issue is that there is only one outlet for charging your devices. I had to use the outlets in the bathroom and the one used for the coffee maker. I will choose this hotel again, but this time, bring a power strip!"

"Hotel looks great when you first walk in. Lobby is bright and clean. The rooms and floors above the main lobby are the opposite. Rooms are not clean, they don’t appear to be maintained. Towels look old and grey instead of white. No hot water so had to take cold showers. Housekeeping is hit and miss. Some days they don’t come to clean your room and the day they do they don’t leave you the right towels. 2 bath towels and no hand towels. Pillows were stinky of other people’s sweat, just felt gross sleeping there. Won’t return and don’t recommend unless the make some big changes."

"Very accomodating staff."

"Yes. Convenient to shops"

"The room was spotless and all associates were most helpful. "

"The room is always immaculate. The staff are very helpful. "