Kuta Hotel Guide - Merese Hill hotels in Kuta, Indonesia.

"TUNAK was an amazing experience. From the moment we arrived to the moment we left Andi and his team were looking to make our experience more and memorable. The room and view from the villa was amazing as were thr meals from the restaurant. We feed deer each morning as we left our room (a lovely touch) On the 2nd day i request a special dinner for a wedding proposal and again the team went above and beyond. We wont forget the experience. "

"We practically had the place to ourselves. The service was impeccable, they gave us a generous upgrade and they were extremely helpful in every way. You do need transportation to beach access."

"Absolutely stunning property, facilities and rooms. Service was excellent, staff was very welcoming, friendly and helpful. The food was delicious. It was an incredible oasis in a very convenient location. We highly recommend a stay at this resort. "

"My stay here was perfection. It’s decorated beautifully, clean and quiet. The food was very good and the staff kind and helpful. The pool is very nice and I had a great massage. Wish I could have stayed longer! "

"I loved the make your own donuts"

"I booked this last minute due to a two day flight delay and what a treat. The staff are super friendly and attentive. The place itself made us feel spoiled. They offer free rides on scooters if you want to go anywhere. Afternoon tea with homemade chocolate treats. Highly recommend!"

"This was our favourite place we stayed while traveling around Indonesia. Great location with really good restaurants close by. The staff were outstanding. Beautiful grounds & great pools. The breakfast included with our stay was also very good."

"Very Disappointing Stay – Would Not Recommend This hotel was by far the worst of the five we stayed at during our time in Bali. We booked a deluxe pool room, but instead of a nice pool view, we were stuck looking at an unused, dirty pool. While they did have another pool that was in better condition, it felt frustrating to have been placed in a room overlooking such an unappealing sight. There were multiple issues throughout our stay. Our check-in was delayed by 30 minutes, and the room quality was very basic, with a run-down bathroom that was far from acceptable. For a hotel with high reviews, the poor room and bathroom conditions were shocking. The service was equally disappointing. We ordered food and drinks, but the drinks were forgotten, and when I raised this, there was no follow-up. The assistant initially offered to waive our lunch bill as an apology for the issues, but later changed it to drinks only. At checkout, I was surprised to see that I was still being charged for the drinks, and it took them another 5 minutes to sort it out after I questioned the bill. To add to the confusion, I was told one price for a taxi to the airport, but when we checked out, the hotel charged me a lower price. I questioned this, and they insisted it was correct. However, during the ride to the airport, the driver received a phone call saying we had underpaid. This was very frustrating, especially since the confusion was entirely on the hotel's end. Overall, the service was poor"

"Good room, served its purpose for our stay. Room could with some maintenance and shower did smell a little but overall was okay."