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Coqui Coqui Casa de los Santos Izamal - THE ONLY ONE SUITE COLLECTION

4.0 star property
Adults-only hotel with spa services and coffee shop/cafe

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Photo gallery for Coqui Coqui Casa de los Santos Izamal - THE ONLY ONE SUITE COLLECTION

Exterior
Outdoor pool
Superior Double Room
Reception
Superior Double Room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Room service
  • Breakfast available
  • Pool
  • Housekeeping
  • Air conditioning

Room options

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Balcony or patio
Individually decorated
Air conditioning
Ceiling fan
Private bathroom
Hairdryer
Separate bath and shower
Minibar
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Calle 31 #277 entre 26 y 28, Izamal, YUC, 97540

What's nearby

  • Itzamna Park - 2 min walk - 0.2 km
  • Convent of San Antonio de Padua - 3 min walk - 0.3 km
  • Centro Cultural y Artesanal - 3 min walk - 0.3 km
  • Hecho a Mano - 5 min walk - 0.5 km
  • Kinich Kak Moo Ruins - 5 min walk - 0.5 km

Getting around

  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 73 min drive

Restaurants

  • ‪Restaurante Kinich - ‬6 min walk
  • ‪Café Restaurante los Arcos - ‬2 min walk
  • ‪Restaurante Zamna Izamal - ‬9 min walk
  • ‪Cafetería Hun Pic Tok - ‬6 min walk
  • ‪Restaurant Muul - ‬3 min walk

About this property

Coqui Coqui Casa de los Santos Izamal - THE ONLY ONE SUITE COLLECTION

Upscale hotel in the historical district
A terrace, a coffee shop/cafe and a garden are just a few of the amenities provided at Coqui Coqui Casa de los Santos Izamal - THE ONLY ONE SUITE COLLECTION . Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Continental breakfast (surcharge), a round-trip airport shuttle (surcharge) and concierge services
  • A front desk safe, luggage storage and tour/ticket information
Room features
All guest rooms at Coqui Coqui Casa de los Santos Izamal - THE ONLY ONE SUITE COLLECTION include perks, such as air conditioning, in addition to amenities, such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with separate baths/showers and free toiletries
  • Balconies or patios, electric kettles and ceiling fans

Languages

English, French, Italian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Daily continental breakfast available 9:00 AM to 11:00 AM for a fee: MXN 300 per person
  • A coffee shop/cafe

Things to do

  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 10:00 AM - 8:00 PM
Guests will receive an email 7 days before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

This property is closed from 19 February 2025 to 15 November 2025 (dates subject to change).

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: from approximately MXN 300 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Coqui Coqui Casa los Santos Hotel Izamal
Coqui Coqui Casa los Santos Hotel
Coqui Coqui Casa los Santos Izamal
Coqui Coqui Casa los Santos
Coqui Coqui Casa los tos
Coqui Coqui Casa de los Santos

Frequently asked questions

Does Coqui Coqui Casa de los Santos Izamal - THE ONLY ONE SUITE COLLECTION have a pool?

Yes, this property has an outdoor pool.

Is Coqui Coqui Casa de los Santos Izamal - THE ONLY ONE SUITE COLLECTION pet-friendly?

No, pets are not allowed at this property.

How much is parking at Coqui Coqui Casa de los Santos Izamal - THE ONLY ONE SUITE COLLECTION ?

Coqui Coqui Casa de los Santos Izamal - THE ONLY ONE SUITE COLLECTION doesn't offer parking.

What time is check-in at Coqui Coqui Casa de los Santos Izamal - THE ONLY ONE SUITE COLLECTION ?

Check-in start time: 3 PM; check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at Coqui Coqui Casa de los Santos Izamal - THE ONLY ONE SUITE COLLECTION ?

Checkout is at noon.

Does Coqui Coqui Casa de los Santos Izamal - THE ONLY ONE SUITE COLLECTION provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Coqui Coqui Casa de los Santos Izamal - THE ONLY ONE SUITE COLLECTION located?

Situated in the historical district, this hotel is steps away from Itzamna Park and Centro Cultural y Artesanal. Hecho a Mano and Convent of San Antonio de Padua are also within 10 minutes.

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Coqui Coqui Casa de los Santos Izamal - THE ONLY ONE SUITE COLLECTION Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 8 out of 10 reviews
Rating 8 - Good. 1 out of 10 reviews
Rating 6 - Okay. 1 out of 10 reviews
Rating 4 - Poor. 0 out of 10 reviews
Rating 2 - Terrible. 0 out of 10 reviews

9.8/10

Cleanliness

10/10

Staff & service

10/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10

Stayed 2 nights in Aug 2024

10/10

Stayed 2 nights in Jul 2024

10/10

Stayed 2 nights in Mar 2024

6/10

La atención y amabilidad del personal es excelente. Sin embargo Nono tiene lo que pagas. El hotel no es barato y los amenities brillan por su ausencia, un simple jabón de manos que hace la función de gel de baño un shampoo y un acondicionador es lo único que hay. El estado de las toallas en la habitacion, spa y piscina es deplorable, la calidad del juego de cama de cálida inferior a lo que uno paga. La piscina fría. Con cosas simples el hotel de una habitación podría tener las 5 estrellas.
Stayed 2 nights in Jan 2024

10/10

Stayed 2 nights in Nov 2023

10/10

Excelente lugar!! Eduardo súper atento!! La locación inigualable
Stayed 1 night in Mar 2020

10/10

Absolutely beautiful little boutique hotel. What a pleasure to be able to explore Izamal from this gorgeous location. We were very impressed with the Manager - fantastic job! We hope to return soon.
Stayed 1 night in Jan 2020

8/10

El hotel es muy cómodo y por ser pequeño encuentras un servicio y disposición a resolver las dudas al 100 % por parte de los responsables de la operación, muy buena experiencia.
Stayed 2 nights in May 2019

10/10

Amazing stay in this magical town. Definitely visit if you have the chance to.
Stayed 1 night in Apr 2019

10/10

Hidden gem, nice service, & peaceful secluded retreat
Stayed 1 night in Feb 2019