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Gran Real Yucatan

3.5 star property

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Photo gallery for Gran Real Yucatan

Outdoor pool, pool loungers
Lobby sitting area
Lobby sitting area
Lobby
Breakfast, lunch, dinner served; international cuisine

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Room service
  • Breakfast available
  • Pool
  • Housekeeping

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Master Suite, 2 Bedroom, Kitchenette, Bathtub

Master Suite, 2 Bedroom, Kitchenette, Bathtub

Master Suite, 2 Bedroom, Kitchenette, Bathtub

Highlights

Balcony
Air conditioning
Free cots/infant beds
Kitchenette
Mini-fridge
LED TV
Egyptian cotton bed sheets
Blackout curtains
  • 28 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Deluxe Room, 2 Double Beds

8.0 out of 10
Very good
(7 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LED TV
Premium bedding
Separate bedroom
Egyptian cotton bed sheets
Blackout curtains
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Plus, 1 King Bed, Fridge, Bathtub

Deluxe Plus, 1 King Bed, Fridge, Bathtub

Deluxe Plus, 1 King Bed, Fridge, Bathtub

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LED TV
Premium bedding
Separate bedroom
Egyptian cotton bed sheets
  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds,Kitchenette, Hot Tub

Junior Suite, 2 Double Beds,Kitchenette, Hot Tub

Junior Suite, 2 Double Beds,Kitchenette, Hot Tub

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Kitchenette
Mini-fridge
LED TV
Egyptian cotton bed sheets
Blackout curtains
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Superior

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite Superior

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 2 Double Beds and 1 Queen Bed

View all photos for Suite

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Room Superior

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room Standard with Pool View

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Room Standard with Pool View

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 2 Double Beds
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About the area

Map
Calle 56 No. 474 por 55, Colonia Centro, Mérida, YUC, 97000

What's nearby

  • Parque Santa Lucía - 3 min walk - 0.3 km
  • Mérida Cathedral - 7 min walk - 0.6 km
  • US Visa Applicant Service Center - 16 min walk - 1.4 km
  • Yucatan International Convention Center - 2 min drive - 2.2 km
  • U.S. Consulate Merida - 3 min drive - 2.6 km

Getting around

  • Teya-Merida Station - 24 min drive
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 18 min drive

Restaurants

  • ‪Soco Mérida - ‬4 min walk
  • ‪La Bierhaus Centro - ‬3 min walk
  • ‪Bacab Cerveceria - ‬1 min walk
  • ‪Bar Flamel - ‬2 min walk
  • ‪Taqueria de la Union - ‬2 min walk

About this property

Gran Real Yucatan

Family-friendly hotel near Paseo de Montejo
Located close to Mérida Cathedral, Gran Real Yucatan provides a poolside bar, a terrace and a coffee shop/cafe. Treat yourself to a massage or other spa services. The on-site international cuisine restaurant, El Emperador, offers breakfast, lunch and dinner. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool, with sunloungers
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), tour/ticket information and multilingual staff
  • Meeting rooms, luggage storage and a TV in reception
  • Guest reviews say great things about the helpful staff
Room features
All 71 rooms feature comforts such as premium bedding and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
Other conveniences in all rooms include:
  • Egyptian cotton sheets, down duvets and free cots/infant beds
  • Free toiletries and hairdryers
  • LED TVs with premium channels
  • Wardrobes/cupboards, balconies and daily housekeeping

Awards and affiliations

The property is a member of Historic Hotels of the World.

Languages

English, French, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 11:30 AM for a fee: MXN 180 for adults and MXN 120 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • El Emperador
  • Los Vitrales

Things to do

  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2008
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 9 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately MXN 180 for adults and from MXN 120 for children
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Gran Real
Gran Real Yucatan Hotel
Gran Real Hotel Yucatan
Gran Real Yucatan
Gran Real Yucatan Hotel Merida
Gran Real Yucatan Merida
Gran Real Yucatan Merida
Gran Real Yucatan Hotel
Gran Real Yucatan Mérida
Gran Real Yucatan Hotel Mérida

Frequently asked questions

Does Gran Real Yucatan have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Gran Real Yucatan pet-friendly?

No, pets are not allowed at this property.

How much is parking at Gran Real Yucatan?

Self-parking is free at this property.

What time is check-in at Gran Real Yucatan?

Check-in start time: 3 PM; check-in end time: 5:00 AM. Late check-in is available during limited hours.

What time is check-out at Gran Real Yucatan?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Gran Real Yucatan located?

This family-friendly Mérida hotel is located near the airport, within a 10-minute walk of Casino La Cima, Mérida Cathedral and Paseo de Montejo. Parque Santa Lucía and Jose Peon Contreras Theater are also within 5 minutes.

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Gran Real Yucatan Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 269 out of 799 reviews
Rating 8 - Good. 316 out of 799 reviews
Rating 6 - Okay. 125 out of 799 reviews
Rating 4 - Poor. 58 out of 799 reviews
Rating 2 - Terrible. 31 out of 799 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to centro, clean, quiet.
Stayed 9 nights in Jan 2025

10/10 Excellent

Ambrosio

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location
Stayed 6 nights in Mar 2024

8/10 Good

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in downtown area, nice traditional “hacienda” look and feel with authentic Yucatán atmosphere
Stayed 2 nights in Mar 2023

10/10 Excellent

Lorenzo Anquino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice very cozy place. very professional staff very friendly excellent place
Stayed 3 nights in Jan 2024

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked everything especially the pool also the people were really nice
Stayed 8 nights in Aug 2022

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located. Great ambience staff was great
Stayed 3 nights in Feb 2024

10/10 Excellent

Everleen

Nice hotel with friendly staff and great location within walking distance of square and restaurants. Staff very accommodating as our checkout time was 12:00 but our bus didn’t leave till 2:47 so they kept our luggage and let us use facilities until we had to leave.
Stayed 1 night in Jan 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our home away from home in Merida.

This is really a lovely hotel with a good location. Kind of central to all the good spots of interest. Good parking situation too. Like everywhere they are having staff shortages but the staff they do have work really really hard to keep everyone happy.
Stayed 3 nights in Feb 2024

8/10 Good

Suemi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was close of the hotel.. lots of restaurantes all walking distance. The place was nice only there were some mosquitos on the room
Stayed 3 nights in Oct 2023

10/10 Excellent

Lorenzo Anquino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent The facilities are very clean. Very nice. The receptionist to check me in was very friendly. So far there can not be a single complaint. I would say. What is a place? Perfect
Stayed 1 night in Aug 2024

10/10 Excellent

vida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
love bathbtubs and ability to smoke on balcony. ... wish water was always hot
Stayed 1 night in Oct 2022

6/10 Okay

Veronica

Liked: Amenities, property conditions & facilities
The towels and bedding were very old and worn. The room smelled of mold. The building and it's location is very good.
Stayed 3 nights in Nov 2022

6/10 Okay

Angel

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Update furniture in sitting area
Stayed 7 nights in Jul 2023

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Conviniant
Stayed 7 nights in Jun 2023

4/10 Poor

Oscar

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Gave us a room which was very far and we were traveling with an elder . Elevator did not work and our room was in the 4th floor. The personal very kind , specially the young guy. Don’t know who assigns the rooms but it was very unwise give us a room so far, and the room a/c did not work properly.
Stayed 6 nights in Jun 2024

4/10 Poor

Kian

Disliked: Staff & service, amenities, property conditions & facilities
The only saviour is Erick Arriaga,recent front desk recruit. The others seem disinterested in their work . The parking lot does not appear to be cleaned. Trash all over. 3 star rating is too generous. No restaurants within the block and the hotel serves.mediocre breakfast.
Stayed 2 nights in Feb 2024

4/10 Poor

Rachael

Liked: Staff & service
Disliked: Property conditions & facilities
I really wanted to enjoy this hotel but I wouldn't stay here again. My toilet didn't flush, so I had to constantly fiddle with it to fill with water and reflush. It was kind of yuck. The shower was dirty when I checked in so I had to clean it with wipes I packed. It's a little bit out of the way from decent food and entertainment but not too far. The bed was SUPER comfy though. Satin bedding was not changed which included the pillow cases which is not sanitary. The rest of the cotton bedding had been changed and smelled clean and fresh. The turn down was great! Customer service was excellent and the pool/garden is gorgeous!
Stayed 2 nights in Nov 2023

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service

Misleading "amenities" no laundry, wifi bad

Five star lobby. Two star rooms. Falsely advertise laundry on the page - they don't have laundry. I booked this room SOLELY to do my laundry as I was staying in a hostel previously - and would've gone somewhere else had I known. They told me "we have a laundry pick-up service that operates some days, if they're available." Had to spend a whole day walking to the laundromat and back to the hotel with bags of clothes, missed the museum I wanted to see. Wifi was broken. No microwave even though I paid extra for a fridge. How was I supposed to warm up food? Would love a refund as they have misleading information on the hotel page.
Stayed 1 night in Feb 2024

2/10 Terrible

Catherine

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
MOST HORRIBLE HOTEL I HAVE EVER STAYED AT, DO NOT STAY HERE!!!The reception staff were lovely is the only thing nice I can say , the foyer was clean but the rooms look clean yet the bedside lights were covered in dust, no towels, shower curtain was mouldy, states has room service, they don’t, states has a spa, they don’t, states have a swim up bar and two restaurants, they don’t its a cafe at best that is only open 7-3and the restaurant staff are very rude, don’t give you change just expect it as their tip. Awful overpriced hotel. The only exception is the receptionist Sophia whom is lovely, friendly and helpful. WORST HOTEL I HAVE EVER STAYED AT AND UNBELIEVABLY OVERPRICED,DO NOT STAY HERE
Stayed 7 nights in Jul 2023

4/10 Poor

Lillian

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The building is beautiful and well maintained. Clean except for pool which is also cold. By the pool is an odor like sewer, not overwhelming but constant. Water in bathroom sink has sulfurous odor. They give you 2 small water bottles per day. Must pay for more. Can get twice size for same price at Oxxo. Restaurant only open until 3pm. Food quality poor. Bar not well stocked, not even decent chelada. About 3 blocks from restaurants. Closest block to hotel a little sketch. Linen quality poor. Young desk clerk helpful and friendly. Others not so much. Left early. Refund for unused days not forthcoming. Entire operation seems like they need the money.
Stayed 6 nights in Jan 2023

10/10 Excellent

Jose carlos

Liked: Cleanliness, amenities, property conditions & facilities
El hotel es muy limpio es miy bonito las habitaciones son muy amplias la camarista guillermina muy amable y atenta!
Stayed 3 nights in Jun 2025

6/10 Okay

Alberto Gómez

Disliked: Amenities
El servicio de restaurante es pésimo, falta mantenimiento en los baños, las habitaciones con demasiado ruido y no limpian la alberca seguido
Stayed 6 nights in Jun 2025

10/10 Excellent

Natalia

Liked: Cleanliness, amenities, property conditions & facilities
Excelente muy bonito cómodo y todo cerca
Stayed 1 night in Jun 2025

10/10 Excellent

José Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
El 90% de las personas tomamos café al amanecer Creo sería muy positivo agregar una cafetera
Stayed 4 nights in May 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comodidad y confort en el centro de Mérida

Excelente lugar, centrico, tours a 1 calle, lugares para comer a 3 calles, la habitación muy comoda, limpio, estuve con mi familia varios días y la pasamos muy bien, excelentes las amenidades del hotel
Stayed 4 nights in Jan 2025