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Hotel Unknown

3.5 star property
Hotel with free breakfast, near Paseo de Montejo

Choose dates to view prices

Photo gallery for Hotel Unknown

Standard Room, 1 King Bed, Private Pool
Exterior
Bar (on property)
Standard Room, 1 King Bed, Private Pool | View from room
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Breakfast included
  • Pet-friendly
  • Pool
  • Housekeeping
The current price is €83
includes taxes & fees
10 Mar - 11 Mar

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 King Bed

In-room safe, blackout curtains, soundproofing, free WiFi

Standard Room, 1 King Bed

Highlights

Balcony or patio
Soundproofed
Air conditioning
Flat-screen TV
Fan
Blackout curtains
Private bathroom
Free bottled water
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 2 Bedrooms, Private Pool

In-room safe, blackout curtains, soundproofing, free WiFi

Premium Suite, 2 Bedrooms, Private Pool

Highlights

Balcony or patio
Soundproofed
Private pool
Air conditioning
Flat-screen TV
Separate bedroom
Fan
Blackout curtains
  • 54 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds

Highlights

Balcony or patio
Soundproofed
Air conditioning
Flat-screen TV
Fan
Blackout curtains
Private bathroom
Free bottled water
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room, 2 Queen Beds, Private Pool

Standard Double Room, 2 Queen Beds, Private Pool

Standard Double Room, 2 Queen Beds, Private Pool

Highlights

Balcony or patio
Soundproofed
Private pool
Air conditioning
Flat-screen TV
Fan
Blackout curtains
Private bathroom
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Private Pool

Standard Room, 1 King Bed, Private Pool

Standard Room, 1 King Bed, Private Pool

Highlights

Balcony or patio
Soundproofed
Private pool
Air conditioning
Flat-screen TV
Fan
Blackout curtains
Private bathroom
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Reception

Hotel MID Project

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
9.2 out of 10, Wonderful, (554)
The price is €54
includes taxes & fees
9 Mar - 10 Mar
Hotel MID Project
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About the area

Map
559 Calle 53, Centro, Mérida, YUC, 97000

What's nearby

  • Plaza Grande - 17 min walk
  • Mérida Cathedral - 17 min walk
  • US Visa Applicant Service Center - 19 min walk
  • U.S. Consulate Merida - 5 min drive
  • Yucatan International Convention Center - 5 min drive

Getting around

  • Teya-Merida Station - 29 min drive
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 13 min drive

Restaurants

  • ‪Taquería La Lupita - ‬6 min walk
  • ‪El Lucero del Alba Bar - ‬9 min walk
  • ‪Café Montejo - ‬6 min walk
  • ‪Bar la Campana Grande - ‬7 min walk
  • ‪Wookiee Monchis - ‬7 min walk

About this property

Hotel Unknown

Hotel near Paseo de Montejo
Located close to Mérida Cathedral, Hotel Unknown provides free continental breakfast, dry cleaning/laundry services and a bar. Free in-room WiFi and a restaurant are available to all guests.
Other perks include:
  • An outdoor pool with sunloungers
  • Concierge services, a front desk safe and a banquet hall
  • A 24-hour front desk, luggage storage and tour/ticket information
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms at Hotel Unknown have perks, such as air conditioning, in addition to amenities, such as free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Balconies or patios, coffee/tea makers and fans

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available daily 7:30 AM to 11:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Pool loungers

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Fan
  • Free local calls
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 280 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Pet fee: MXN 280 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Property Registration Number FHA190725TS5

We should mention

This property does not have any lifts
Pool access available from 10:00 AM to 9:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Unknown Hotel
Hotel Unknown Mérida
Hotel Unknown Hotel Mérida

Frequently asked questions

Does Hotel Unknown have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM to 9:00 PM.

How much does it cost to stay at Hotel Unknown?

As of 17 Feb 2025, prices found for a 1-night stay for 2 adults at Hotel Unknown on 10 Mar 2025 start from €83.28, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Unknown pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of MXN 280 per pet, per night. Service animals are exempt from fees.

How much is parking at Hotel Unknown?

This property doesn't offer parking.

What time is check-in at Hotel Unknown?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hotel Unknown?

Checkout is at noon.

Where is Hotel Unknown located?

Located in Mérida Centro, this hotel is within 1 mile (2 km) of Santiago Park, Paseo de Montejo and Mérida Cathedral. Casa Frederick Catherwood and Merida English Library are also within 10 minutes.

Hotel Unknown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 123 out of 178 reviews
Rating 8 - Good. 38 out of 178 reviews
Rating 6 - Okay. 7 out of 178 reviews
Rating 4 - Poor. 5 out of 178 reviews
Rating 2 - Terrible. 5 out of 178 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 21 nights in Jan 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely boutique hotel with delightful staff and lush greenery surrounding a pool that is built for short laps and cooling off. The rooms are spacious, some with their own plunge pools and comfy couches on which to lounge. The in-house massage therapists are an extra bonus. The hotel is conveniently located in a quieter part of Merida but close enough to the center of town, a 20-minute walk away. The Marcado Santiago is but 5 minutes away on foot and offers authentic local fare along with a living gallery of community activities such as dance and celebrations. About an hour's drive from the beaches of the Gulf, and nearby cenotes. A perfect hideaway from winter's wrath. Breakfast is good too.
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely boutique hotel with wonderful staff and lush greenery surrounding a pool that is built for short laps and cooling off. The rooms are spacious, some with their own plunge pools and comfy couches on which to lounge. The in-house massage therapists are an extra bonus. The hotel is conveniently located in a quieter part of Merida but close enough to the center of town, a 20-minute walk away. The Marcado Santiago is but 5 minutes away on foot and offers authentic local fare along with a living gallery of community activities such as dance and celeb
Stayed 3 nights in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They had a large updated TV and we were able to hook up our Fire stick to get US Utube and our Prime Video programing. The room was very private and breakfast was included and very convenient. The bathroom was large and plenty of counter space. The patio was attractive with a small pool but they might provide outdoor seats. Bring a small power strip with you because outlets are limited as they are in most older Mexican hotels. The staff was helpful and attentive.
Stayed 4 nights in Jan 2025

8/10 Good

Gerardo, San Antonio

Stayed 1 night in Jan 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Private plunge pool. All things combined lead to a pleasant three week stay.
Stayed 24 nights in Dec 2024

10/10 Excellent

ELENA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El staff fue super amable y atento. Los precios son muy decentes para alimentos y bebidas. Hay un spa dentro del hotel con un gran servicio. El cuarto es grande y muy lindo. El patio privado con alberca da un extra para disfrutar la habitación. Camas y almohadas muy cómodas. No tiene estacionamiento pero se puede estacionar en la calle. Muy lindo volvería.
Stayed 2 nights in Dec 2024

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
kind of a hidden gem. stylish design, lots of plants and comfortable. you’re about 15-20 minutes🚶from everything—which is a lot in merida’s punishing climate— but that distance keeps things quiet at night. a trade-off i’m good with.
Stayed 2 nights in Nov 2024

8/10 Good

paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

MARIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the hotel, is clean and have a lot space the rooms, but the breakfast is poor.
Stayed 5 nights in Nov 2024

10/10 Excellent

Abigail

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nuestra experiencia por 7 noches en el "Hotel Unknown" fue excelente. El "staff" del hotel es muy amable y disponibles para ayudar con cualquier cosa o duda, como consejos de actividades y arreglos del transporte particular, etcetera. La piscina con plantas tropicales alreador es muy bonita para relajarte y refrescarte. Hay varias opciones para el desayuno diario, todo muy rico y abundante. Los cuartos son muy comodos con diseno sencillo y calmante, bien equipado. El hotel esta bien ubicada para caminar al centro o coger transporte a cualquier paseo dentro o fuera de Merida. Sobre todo nos gusto los masages que recibimos de Guillermo en el Spa que esta ubicada en el Hotel. Hay un menu de ofertas de masages diferentes que se puede escoger, y los precios muy razonables. En fin, el Hotel Unknown es "super chil" (calma y tranquilo) y fue perfecto para nosotras. Esperamos regresar!
Stayed 7 nights in Nov 2024

10/10 Excellent

Jose

Stayed 2 nights in Oct 2024

6/10 Okay

Esteban

Travelled with family
Liked: Cleanliness
Breakfast is so so at best. Good luck if you are vegetarian or vegan. They seem understaff in the restaurant, it was slower and the cook was also waitress!
Stayed 1 night in Oct 2024

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente las habitaciones divinas y de gran tamaño solo el transportar las maletas de la recepción al cuarto es complicado por el Caminito
Stayed 3 nights in Oct 2024

10/10 Excellent

LUCIA

Stayed 3 nights in Sep 2024

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

liliana

Stayed 2 nights in Sep 2024

10/10 Excellent

Diego Mauricio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muy bonito, el staff muy amable y atento, la opción de desayuno incluido es excelente porque no sales con el estómago vacío a realizar tus actividades, además de que puedes pedir algo más a la carta. La habitación estaba limpia y dotada de aire acondicionado, mosquitero, ventilador, el baño muy amplio. Sin dudarlo volveríamos.
Stayed 5 nights in Sep 2024

8/10 Good

Josefina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is beautiful! It’s wonderfully maintained and really easy to find parking, also rather quiet compared to the city center. I will say, this is not their fault but they might want to consider redoing the doors or adding bug nets- I found a huge cockroach in my room one night and saw another going under the door to another room. It’s kinda unavoidable in the tropical climate but it would be helpful if the doors didn’t have huge gaps! In any case, it was a beautiful space and I would stay here again!
Stayed 11 nights in Jul 2024

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for a romantic getaway
The hotel is beautiful and we recommended specially for couples. Is quiet and cozy, very romantic. The staff is very friendly and helpful. Do not be put off by the exterior of the street, once you are inside is very nice. Our room had its own private pool and it was really nice. The only possible downside is that is about a 15 minute walk from downtown or a 8 dollar UBER ride. We chose to walk and it was not bad at all. About two blocks from the hotel is the Mercado de Santiago where you can find good food at very affordable prices.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jairo Omar

Stayed 5 nights in Jul 2024

10/10 Excellent

Elizabeth, Fontana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very helpful and kind.
Stayed 4 nights in May 2024

10/10 Excellent

laura

Travelled with group
Liked: Cleanliness, staff & service
Padrísimo !
El hotel está padrísimo, las habitaciones son espaciosas, con alberca privada, camas grandes, el baño es amplio, cómodo y moderno. En el centro de la ciudad. Tuvimos una estancia muy placentera!!
Stayed 3 nights in Jul 2024

10/10 Excellent

Alexandra

Travelled with family
Stayed 1 night in Jul 2024