Merrifield Hotel Guide - Pet Friendly Hotels in Merrifield, Fairfax

"The hotel is comfortable, but the front desk staff could benefit from customer service training. They weren’t very welcoming, made minimal eye contact, and responded robotically with directions like, “Breakfast to the right, elevator to the left, parking across the street.” Given the hotel’s quality and pricing, I would expect a friendlier and more attentive staff. The continental breakfast was also quite basic and could use some improvement. The surroundings are pleasant, with plenty of dining...

"Everyone was very friendly and the room was spotless. I would definitely stay there again. The only thing was the website said the parking was free but when I got to my car there was a slip on the windshield for me to pay for parking. "

"Owner had it listed I booked the stay, a couple days before check in they informed me that it was not available. So i had to scramble and find a new place. Then I was requested to cancel the booking even though it said it was no refunds. I had to send multiple messages to property owner for a refund with no response then had to call VRBO multiple times to finally get a refund. Never stayed at the place I can’t comment on that but the communication with property owner was absolutely horrible."