Metrocity Shopping Mall

The location was perfect for us - so close to the great Old Istanbul attractions. Staff were very friendly and helpful.

Staff was extremely kind and polite. The rooms need some love. The shower head didn’t stay up properly and water got everywhere. The toilet flush consistently stuck, the safe was locked when we got to the room (but the staff kindly helped us more than once), the bed was a bit stiff, the pillows were stiff, and the air conditioning was off/not operating when we visited. The other downside was the noise. Where we were at in the hotel, the noise from the lobby floated directly to our room. We ended up putting a blanket by the gap in the door to help block it out. When we opened the windows to get air flowing into the room, we were low enough to the ground level that the noise and smoke traveled up to our room. This is all to say- the staff is kind and helped us as they could. The breakfast was at the rooftop and had a lovely view and spread. The area around the hotel is very touristy. There are stores selling fake designer items and restaurant workers trying to get you to come to their restaurant. The prices at restaurants and stores are higher in this area than others. It is, however, very walkable to the grand bazaar and mosques. Still, I’d suggest staying in another neighborhood and visiting this area vs. staying in this area.

Very clean and friendly staff.