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FlowSuites Polanco

3.5 star property
Hotel with a 24-hour front desk, steps from Avenida Presidente Masaryk

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Photo gallery for FlowSuites Polanco

Interior entrance
Fridge, microwave, stovetop, coffee/tea maker
Reception
Free minibar items, in-room safe, individually furnished, desk
Free minibar items, in-room safe, individually furnished, desk
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
  • Laundry
  • Kitchen
  • Free WiFi
The current price is €164
includes taxes & fees
1 Apr - 2 Apr

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Penthouse

Penthouse

Penthouse

Highlights

Separate dining area
Separate sitting area
Individually furnished
Kitchenette
Fridge
Minibar (some free items)
HDTV
Blackout curtains
  • 72 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Executive Apartment, 1 King Bed

Free minibar items, in-room safe, individually furnished, desk

Executive Apartment, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Individually furnished
Kitchenette
Fridge
Minibar (some free items)
HDTV
Blackout curtains
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Apartment, 1 Queen Bed

Free minibar items, in-room safe, individually furnished, desk

Executive Apartment, 1 Queen Bed

Highlights

Separate dining area
Separate sitting area
Individually furnished
Kitchenette
Fridge
Minibar (some free items)
HDTV
Blackout curtains
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

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includes taxes & fees
4 Apr - 5 Apr
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About the area

Map
Emilio Castelar # 34 (esquina Galileo), Colonia Polanco, Mexico City, CDMX, 11560

What's nearby

  • Avenida Presidente Masaryk - 1 min walk - 0.1 km
  • Parque Zoologico de Chapultepec - 8 min walk - 0.7 km
  • Auditorio Nacional - 14 min walk - 1.2 km
  • National Museum of Anthropology - 18 min walk - 1.5 km
  • Angel of Independence Monument - 4 min drive - 3.8 km

Getting around

  • Polanco Station - 7 min walk
  • Mexico City Buenavista Station - 19 min drive
  • Benito Juarez International Airport (MEX) - 32 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Café Toscano Polanco - ‬1 min walk
  • ‪Restaurante Mythos - ‬1 min walk
  • ‪Caffe Biscottino - ‬2 min walk
  • ‪Agua y Sal Cebichería - ‬3 min walk

About this property

FlowSuites Polanco

Hotel near Avenida Presidente Masaryk
Located close to Lincoln Park and Auditorio Nacional, FlowSuites Polanco provides dry cleaning/laundry services. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A local area shuttle, a 24-hour front desk and luggage storage
  • A lift, tour/ticket information and smoke-free property
  • Concierge services and a front desk safe
Room features
All rooms are individually furnished, and boast comforts such as separate sitting areas and separate dining areas, in addition to perks such as free WiFi and minibars (stocked with some free items).
More conveniences in all rooms include:
  • Showers, free toiletries and hairdryers
  • HDTVs with cable channels
  • Separate sitting areas, separate dining areas and kitchenettes

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Area shuttle (surcharge)

Things to do

  • Hot tub

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (200 centimetre wide door)
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Free minibar (limited items)
  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
LIST_ALT

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 915 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 12 kg per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

MONETIZATION_ON

Important information

Optional extras

  • Pet fee: MXN 915 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property is professionally cleaned

Property is also known as

Casa Castelar Aparthotel
Casa Castelar Aparthotel Mexico City
Casa Castelar Mexico City
FlowSuites Polanco Aparthotel
FlowSuites Aparthotel
FlowSuites
FlowSuites Polanco Mexico City
FlowSuites Polanco Apartment
FlowSuites Apartment

Frequently asked questions

Is FlowSuites Polanco pet-friendly?

Yes, FlowSuites Polanco allows dogs (limit 1 total) with a maximum weight of up to 12 kg per pet. There's a fee of MXN 915 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at FlowSuites Polanco?

As of 12 Mar 2025, prices found for a 1-night stay for 2 adults at FlowSuites Polanco on 1 Apr 2025 start from €163.81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at FlowSuites Polanco?

This property doesn't offer parking.

What time is check-in at FlowSuites Polanco?

Check-in start time: 3 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at FlowSuites Polanco?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is FlowSuites Polanco located?

Located in Polanco, this hotel is within a 5-minute walk of Avenida Presidente Masaryk and Lincoln Park. Parque Zoologico de Chapultepec and Auditorio Nacional are also within 15 minutes. Polanco Station is 7 minutes by foot and Auditorio Station is 10 minutes.

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FlowSuites Polanco Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 167 out of 363 reviews
Rating 8 - Good. 112 out of 363 reviews
Rating 6 - Okay. 56 out of 363 reviews
Rating 4 - Poor. 12 out of 363 reviews
Rating 2 - Terrible. 16 out of 363 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

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