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Hotel Gillow

3.5 star property
Hotel with a 24-hour front desk, a short walk to Zócalo

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Photo gallery for Hotel Gillow

Interior
Exterior
Basic Suite | Living area
Front of property
Reception
In the heart of Mexico City, Hotel Gillow offers a vibrant retreat near Metropolitan Cathedral and Palacio de Bellas Artes. Savor local flavors at La Capilla, unwind with coffee/tea in the lobby, or explore nearby Zócalo. With high-speed WiFi, helpful staff are available to make your stay unforgettable.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Restaurant
The current price is €89
includes taxes & fees
11 Feb - 12 Feb

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

Highlights

Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Satellite channels
Wardrobe
Daily housekeeping
Changing table
  • Sleeps 8
  • 4 Double Beds

View all photos for Single Room

Single Room

Single Room

Highlights

Flat-screen TV
Hairdryer
Private bathroom
Satellite channels
Wardrobe
Daily housekeeping
Changing table
High chair
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Free WiFi, bed sheets

Triple Room

Highlights

Flat-screen TV
Hairdryer
Private bathroom
Satellite channels
Wardrobe
Daily housekeeping
Changing table
High chair
  • Sleeps 3
  • 1 Large Single Bed and 2 Single Beds

View all photos for Basic Suite

Basic Suite

Basic Suite

Highlights

Free cots/infant beds
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Satellite channels
In-room safe
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Single Use

Double Room Single Use

Double Room Single Use

Highlights

Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Satellite channels
Wardrobe
Daily housekeeping
Changing table
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room

Double Room

Double Room

Highlights

Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Satellite channels
Wardrobe
Daily housekeeping
Changing table
  • Sleeps 4
  • 2 Double Beds

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includes taxes & fees
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About the area

Map
Isabel la católica 17, Col Centro Histórico, Del. Cuauhtémoc, Mexico City, CDMX, 06000

What's nearby

  • Metropolitan Cathedral - 4 min walk
  • Zócalo - 6 min walk
  • Palacio de Bellas Artes - 7 min walk
  • Alameda Central - 8 min walk
  • Paseo de la Reforma - 3 min drive

Getting around

  • Allende Station - 4 min walk
  • Mexico City Buenavista Station - 12 min drive
  • Benito Juarez International Airport (MEX) - 20 min drive

Restaurants

  • ‪Centro Refrescante Coca Cola - ‬2 min walk
  • ‪Café el Popular - ‬1 min walk
  • ‪El Cardenal - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Arandas Taquerias - ‬1 min walk

About this property

Hotel Gillow

Hotel near Zócalo
Located close to Metropolitan Cathedral and Palacio de Bellas Artes, Hotel Gillow provides a free food/drink shopping service, a free daily manager's reception and a coffee shop/cafe. Be sure to enjoy a meal at La Capilla, the on-site family restaurant. In addition to a bar, guests can connect to free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
You'll also enjoy perks such as:
  • Full breakfast (surcharge), a round-trip airport shuttle (surcharge) and coffee/tea in reception
  • A computer station, a water dispenser and a lift
  • Luggage storage, a porter/bellboy and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All 103 rooms have amenities such as free WiFi.
More amenities include:
  • Changing tables and highchairs
  • Bathrooms with baths or showers and hairdryers
  • 32-inch flat-screen TVs with satellite channels
  • Wardrobes/cupboards, daily housekeeping and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Full breakfast available for a fee 7:00 AM to noon on weekdays and 8:00 AM to noon on weekends; MXN 160 for adults and MXN 160 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of MXN 145

Restaurants on site

  • La Capilla
  • La Monxa

Family friendly

  • Changing table
  • Highchair

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Free grocery shopping service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

More

  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately MXN 160 for adults and from MXN 160 for children
  • Airport shuttle fee: MXN 650 per vehicle (one-way, maximum occupancy 4)
  • Hosted evening meal: MXN 145

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

Property is also known as

Hotel Gillow Hotel
Hotel Gillow Mexico City
Hotel Gillow Hotel Mexico City

Frequently asked questions

Is Hotel Gillow pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Gillow?

As of 9 Feb 2025, prices found for a 1-night stay for 2 adults at Hotel Gillow on 11 Feb 2025 start from €89.46, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Gillow?

This hotel doesn't offer parking.

What time is check-in at Hotel Gillow?

Check-in start time: 3:00 PM; check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Gillow?

Checkout is at 1:00 PM.

Does Hotel Gillow provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 650 per vehicle applies.

Where is Hotel Gillow located?

Located in Historic Center, this hotel is within a 5-minute walk of Madero Street and Metropolitan Cathedral. Zócalo and Palacio de Bellas Artes are also within 10 minutes. Allende Station is only a 4-minute walk and Zocalo Station is 6 minutes.

Hotel Gillow Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 103 out of 191 reviews
Rating 8 - Good. 49 out of 191 reviews
Rating 6 - Okay. 19 out of 191 reviews
Rating 4 - Poor. 12 out of 191 reviews
Rating 2 - Terrible. 8 out of 191 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Bertha Alicia Davalos

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Zocalo.
Stayed 4 nights in Jan 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 3 nights in Jan 2025

4/10 Poor

Robert

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Used to be beautiful Needs a major overhaul 😥
Stayed 1 night in Feb 2025

6/10 Okay

Robert

Travelled with partner
Disliked: Cleanliness, amenities
Run down First room they offered was terrible Upgraded to a suite which was decent
Stayed 1 night in Jan 2025

8/10 Good

Rocio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being right in the Historic Center makes this hotel a very good option. Easy to walk everywhere, staff are nice and overall good value for the price. The reason I gave overall 4 stars was because they have no airport shuttle, which was important to me on this trip. I specifically looked for shuttle services hotels when doing my search on Expedia and this came up as an option was in reality, they do not offer it. Aside from that, I have no complaints
Stayed 1 night in Dec 2024

10/10 Excellent

Lourdes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed there 2 times in separate dates, the room was clean, and the staff was friendly and accomodating. The area is within walking distance to the center. I recommend and I would definitely stay there again nect time i vo to Mexico
Stayed 1 night in Oct 2024

8/10 Good

Carla

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disfrutamos la ubicación del hotel, la comida del restaurante muy buena, los alrededores de lo mejor, el staff amigable y servicial, cerca de todo, solo le falta un buen A/C en las habitaciones.
Stayed 4 nights in Nov 2024

10/10 Excellent

Diego

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with a lot of history in downtown
Stayed 3 nights in Nov 2024

10/10 Excellent

Anna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its great, only keep in mind that it’s a historical hotel, no heater/AC , but the weather is great
Stayed 4 nights in Nov 2024

8/10 Good

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Pricila

Travelled with partner
Liked: Cleanliness, staff & service
El hotel esta muy bien ubicado, el personal amable, limpio, considero que si regresaría. El detalle esta en que esta muy descuidado, el elevador cuesta que esté disponible porque solo hay uno funcionando. La toalla de mi baño, estaba limpia pero rota, con hoyos.
Stayed 4 nights in Nov 2024

10/10 Excellent

NORMA

Liked: Cleanliness, staff & service, property conditions & facilities
Extremely convenient location
Stayed 3 nights in Nov 2024

10/10 Excellent

Gabriel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We only spent a short night between flights and it was great.
Stayed 1 night in Oct 2024

4/10 Poor

AUGUSTIN

Nothing works: air conditioning, tv, ceiling fan and some lights in the room.
Stayed 4 nights in Oct 2024

8/10 Good

Malia

Stayed 2 nights in Oct 2024

10/10 Excellent

Ramon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location, but breakfast should be earlier or book w/o breakfast if you will be leaving early for tour packages.
Stayed 2 nights in Oct 2024

8/10 Good

Yolande

Liked: Cleanliness, staff & service
Not bad for the price
Hotel must have been quite nice and fancy a long time ago. In bad need of upkeep. Old room but bed was comfortable. I appreciated having purified water and ice stations on every floor so that you can refill bottles every morning before going out for the day. Breakfast was OK. Considering the price, it was acceptable for a few nights
Stayed 3 nights in Sep 2024

6/10 Okay

Edathara

Travelled with family
Was allocated top floor with balcony , hot and no A/C . Upon request manager arranged an alternate floor with a/c.
Stayed 2 nights in May 2024

8/10 Good

Ernesto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location. It is very close to the zocalo and Palacio de Bellas Artes. A little noisy early in the evening because of the traffic. Room was too close to the street. Also, Hotel Gillow needs to upgrade rooms so visitors can connect USB cables and more power outlets.
Stayed 5 nights in Jul 2024

8/10 Good

Lorena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to all the landmarks.
Stayed 3 nights in Jul 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Gillow is a classy hotel with cozy rooms located in the heart of Mexico City. All the major attractions are easily within walking distance. A wide variety of restaurants, cafés, and taquerías are near, and daily housekeeping and 24 hour security are nice additions. I absoluteltely recommend Hotel Gillow to anyone visiting Mexico City.
Stayed 4 nights in Jul 2024

8/10 Good

Carl

Liked: Amenities
Ok
Stayed 4 nights in Jun 2024

2/10 Terrible

Susana

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Friendly staff that’s about it
Stayed 1 night in Jun 2024

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024