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Live Aqua Ciudad de México Bosques de las Lomas

5.0 star property
Luxury Mexico City hotel connected to a shopping centre, a quick walk to Arcos Bosques

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Photo gallery for Live Aqua Ciudad de México Bosques de las Lomas

Master Suite, One King Bed
Deluxe Double Room, 2 Double Beds
Bar (on property)
Exterior
Lobby
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Parking available
  • Breakfast available
The current price is €284
includes taxes & fees
6 Jul - 7 Jul

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Master Suite, One King Bed

Master Suite, One King Bed

Master Suite, One King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Pillow menu
  • 81 sq m
  • Sleeps 4

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(22 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Pillow menu
Renovated in 2023
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Renovated in 2023
Blackout curtains
  • 49.6 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed

Premium bedding, down duvets, pillow-top beds, minibar

Executive Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Pillow menu
  • 77 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Map
Av. Paseo de los Tamarindos No. 98, Col. Bosques de las Lomas, Mexico City, 05120

What's nearby

  • Arcos Bosques - 5 min walk - 0.5 km
  • Santa Fe Center Mall - 3 min drive - 3.4 km
  • Parque La Mexicana - 3 min drive - 3.4 km
  • Auditorio Nacional - 10 min drive - 11.7 km
  • Angel of Independence Monument - 12 min drive - 13.2 km

Getting around

  • Santa Fé Station - 4 min drive
  • Mexico City Buenavista Station - 31 min drive
  • Benito Juarez International Airport (MEX) - 41 min drive

Restaurants

  • ‪La Popular - ‬1 min walk
  • ‪Shake Shack - ‬1 min walk
  • ‪Moshi Moshi, Arcos Bosques - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Negroni Restaurante - ‬2 min walk

About this property

Live Aqua Ciudad de México Bosques de las Lomas

Luxury eco-certified hotel located near Arcos Bosques with rooms refurbished in 2023
Located close to Parque La Mexicana, Live Aqua Ciudad de México Bosques de las Lomas provides shopping on-site, a coffee shop/cafe and dry cleaning/laundry services. Treat yourself to a deep-tissue massage, a body scrub or aromatherapy at Feel Urban Spa by Live Aqua, the on-site spa. Stay connected with free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities, such as a fireplace in reception and a bar.
Other perks at this hotel include:
  • Limo/town car service, cooked-to-order breakfast (surcharge) and valet parking (surcharge)
  • An electric car charging station, express check-out and concierge services
  • A living plant wall, multilingual staff and meeting rooms
  • Guest reviews speak highly of the helpful staff
Room features
All 135 rooms offer comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as pillow menus and laptop-compatible safes.
Extra amenities include:
  • Pillowtop mattresses and down duvets
  • Bathrooms with designer toiletries and separate baths/showers
  • 65-inch Smart TVs with premium channels
  • Wardrobes/cupboards, recycling and childcare services

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 300 kilometres
  • Limo/town car service
  • Secured, covered valet parking on site (MXN 180 per night)

Food and drink

  • Weekend cooked-to-order breakfast available 6:30 AM to noon for a fee: MXN 400 to 1,500 for adults and MXN 400 to 1,500 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Carnivore PrimeSteakhouse
  • Egos Cocktail Bar

Things to do

  • 24-hour gym
  • Books
  • Full-service spa
  • Shopping
  • TV in common areas

Family friendly

  • In-room babysitting
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Computer station
  • Conference centre (10,710 square foot of space)

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible shuttle
  • Area rugs in room
  • Front entrance ramp
  • Grab bar in shower (80 centimetre high)
  • Hardwood flooring in room
  • Lift (180 centimetre wide door)
  • Magnifying mirror
  • Smooth flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (115 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2006
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Living plant wall
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Reception hall
  • Renovated guestrooms - December 2023
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch smart TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 2390 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 20 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 400 to 1500 for adults and MXN 400 to 1500 for children
  • Airport shuttle fee: MXN 3000 per vehicle (return, maximum occupancy 4)
  • Airport shuttle fee per child: MXN 2999 (return), (from 17 to 18 years old)
  • Valet parking fee: MXN 180 per night
  • Pet fee: MXN 2390 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and outdoor lighting
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility
Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Live Aqua Mexico City Hotel & Spa
Live Aqua México City Hotel Mexico City
Live Aqua México City Hotel
Live Aqua México City Mexico City
Live Aqua México City

Frequently asked questions

Is Live Aqua Ciudad de México Bosques de las Lomas pet-friendly?

Yes, Live Aqua Ciudad de México Bosques de las Lomas allows dogs (limit 2 total) with a maximum weight of up to 20 kg per pet. There's a fee of MXN 2390 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Live Aqua Ciudad de México Bosques de las Lomas?

As of 5 Jul 2025, prices found for a 1-night stay for 2 adults at Live Aqua Ciudad de México Bosques de las Lomas on 6 Jul 2025 start from €284.07, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Live Aqua Ciudad de México Bosques de las Lomas?

Valet parking is available for MXN 180 per night.

What time is check-in at Live Aqua Ciudad de México Bosques de las Lomas?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Live Aqua Ciudad de México Bosques de las Lomas?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Live Aqua Ciudad de México Bosques de las Lomas provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 3000 per vehicle applies.

Where is Live Aqua Ciudad de México Bosques de las Lomas located?

Located in Santa Fe, this luxury hotel is 0.2 mi (0.4 km) from Arcos Bosques, and within 3 mi (5 km) of Paseo de la Reforma and Parque La Mexicana. Chapultepec Park and Auditorio Nacional are also within 6 mi (10 km).

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Live Aqua Ciudad de México Bosques de las Lomas Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 836 out of 1002 reviews
Rating 8 - Good. 105 out of 1002 reviews
Rating 6 - Okay. 31 out of 1002 reviews
Rating 4 - Poor. 12 out of 1002 reviews
Rating 2 - Terrible. 18 out of 1002 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
The rooms are beautiful Service is great
Stayed 2 nights in Jun 2025

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location and good facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

CARLOS

Liked: Cleanliness, amenities, property conditions & facilities
Great Location if you need to stay in Santa Fe or Bosques de las Lomas area, excellent facilities, service, very comfortable rooms, if you're looking for a first quality stay, this is it
Stayed 1 night in Jun 2025

10/10 Excellent

Efrain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with tons of great food options nearby
Stayed 3 nights in Mar 2025

10/10 Excellent

Eugene

Liked: Cleanliness, amenities, property conditions & facilities
The hotel, the staff, the cleanliness and decor are all near perfect. It was a great stay! The location is a bit out of the way though but for the price and quality, I didn't mind the extra 20 minutes drive each day.
Stayed 3 nights in May 2025

10/10 Excellent

JORGE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in the area
Stayed 2 nights in Mar 2025

10/10 Excellent

Carlos Fis

Liked: Cleanliness, amenities, property conditions & facilities
I’ve been staying there for years and it’s always been one of the best options to stay at in Mexico City
Stayed 2 nights in May 2025

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel
Stayed 1 night in Feb 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, amenities
Excelente
Stayed 1 night in Jun 2025

10/10 Excellent

fene

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 7 nights in Mar 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property with fantastic rooms.
Stayed 1 night in Dec 2024

10/10 Excellent

Cesar Moises

Liked: Cleanliness, amenities, property conditions & facilities
Excellent costumer service
Stayed 4 nights in Jun 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly competent service combined with a great property.
Stayed 1 night in Feb 2025

10/10 Excellent

flavio

Liked: Cleanliness, amenities, property conditions & facilities
👍
Stayed 1 night in Jun 2025

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is top notch, impecable! Property was very conveniently located to the event I was attending, so moving around was easy. Transportation is easily available. Would stay here again!
Stayed 2 nights in Mar 2025

10/10 Excellent

ANTONIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great and the staff always attentive
Stayed 2 nights in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean and nice rooms, safe and quiet. 10/10!

10/10 Excellent

Paulina

Liked: Cleanliness, amenities
Nice! Cleaned
Stayed 1 night in Apr 2025

10/10 Excellent

ALFREDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good thanks
Stayed 3 nights in May 2025

10/10 Excellent

Fatima

Liked: Cleanliness, staff & service, amenities
A
Stayed 1 night in Apr 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing, starting from the special guest services, all staff were fantastic, very friendly, professional, courteous, always going beyond their way to help out with every aspect of our stay. Also, I highly recommend and encourage to get a package at the spa! Their Feel Urban Spa is a must if you stay at this hotel! Carnivore restaurant, delicious and the proximity of Paseo Arcos Bosques is so convenient since you have amazing restaurants and stores right there just steps up the stairs from the hotel. Highly recommended! ❤️
Stayed 3 nights in May 2025

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Nov 2024

10/10 Excellent

Alfred

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is really nice with access to a shopping center several good restaurant and shops without the need to walk In the street. The hotel is clean, service is exceptional the rooms are spacious. If you want to venture to the city ask the concierge, they can arrange a very professional driver in a un marked car . A most in a city so heavy populated as Mexico City . The hotel is pretty secured as well.
Stayed 3 nights in Mar 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente atencion
Stayed 1 night in Feb 2025

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is quite , clean and the smell every where you go is supper
Stayed 1 night in Jan 2025