Sofitel Mexico City Reforma

5.0 star property
Luxury Mexico City hotel in Reforma with 2 restaurants

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sofitel Mexico City Reforma

Property amenity
Indoor pool, open 11:00 AM to 8:00 PM, pool loungers
Premium bedding, minibar, in-room safe, desk
3 bars/lounges, rooftop bar, cocktail bar
JUNIOR SUITE EXECUTIVE FLOOR, Club Millésime access, 1 king bed, Angel of Independence view | View from room
VIP Access

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available
  • Spa
    Spa
  • Room service
    Room service
The price is €384
includes taxes & fees
8 Dec - 9 Dec

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Room options

Available filters for rooms
Showing 14 of 14 rooms

Suite, 1 King Bed (Prestige)

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 68 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Room, Business Lounge Access (Skyline view)

Highlights

Air conditioning
Club Lounge
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Bathrobes
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

JUNIOR SUITE EXECUTIVE FLOOR, Club Millésime access, 1 king bed, Reforma view

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

LUXURY ROOM EXECUTIVE FLOOR, Club Millésime access, 1 king bed, skyline view

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed, Business Lounge Access (Prestige, Angel of Independence View)

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 68 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

JUNIOR SUITE EXECUTIVE FLOOR, Club Millésime access, 1 king bed, Angel of Independence view

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Luxury Room, 1 King Bed, View (Skyline View)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Bathrobes
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Luxury Room, 1 King Bed, City View

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Bathrobes
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed, View (Angel of Independence View)

Highlights

Air conditioning
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Bathrobes
Private bathroom
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

SUPERIOR ROOM, 2 double beds, Angel of Independence view

Highlights

Air conditioning
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Bathrobes
Private bathroom
  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

SUPERIOR ROOM, 2 double beds, Angel of Independence skyline view

Highlights

Air conditioning
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Bathrobes
Private bathroom
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed, City View

Highlights

Air conditioning
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Bathrobes
Private bathroom
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

SUPERIOR ROOM, 1 king bed, Angel of Independence skyline view

Highlights

Air conditioning
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Bathrobes
Private bathroom
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

SUPERIOR ROOM EXECUTIVE FLOOR, Club Millésime access, 1 king bed, skyline view

Highlights

Air conditioning
Club Lounge
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Bathrobes
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Map
297 Avenue Paseo de la Reforma, Mexico City, CDMX, 6500

What's nearby

  • Angel of Independence Monument - 4 min walk - 0.4 km
  • Chapultepec Castle - 3 min drive - 2.3 km
  • Palacio de Bellas Artes - 5 min drive - 3.8 km
  • Auditorio Nacional - 6 min drive - 4.5 km
  • Zócalo - 7 min drive - 5.7 km

Getting around

  • Mexico City Buenavista Station - 12 min drive
  • Sevilla Station - 15 min walk
  • Benito Juarez International Airport (MEX) - 25 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Cityzen - ‬3 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Balta - ‬1 min walk
  • ‪Cielito Querido Café - ‬2 min walk

About this property

Sofitel Mexico City Reforma

Luxury eco-certified hotel near Angel of Independence Monument
Located close to Chapultepec Castle and Palacio de Bellas Artes, Sofitel Mexico City Reforma provides concerts and live shows, 3 bars and a gym. Indulge in a deep-tissue massage, hydrotherapy and a body scrub at Sofitel Spa with L´Occitane, the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare and Mediterranean cuisine. Free in-room WiFi is available to all guests, along with a conference centre and a hot tub.
You'll also enjoy the following perks during your stay:
  • An indoor pool with sunloungers
  • Buffet breakfast (surcharge), bike hire and valet parking (surcharge)
  • An electric car charging station, supervised childcare (surcharge) and meeting rooms
  • A water dispenser, concierge services and a lift
  • Guest reviews say great things the helpful staff, first-rate property condition and location
Room features
All 275 rooms offer comforts, such as 24-hour room service and premium bedding, as well as perks, such as pillow menus and air conditioning.
More amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Free infant beds, coffee/tea makers and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (USD 12 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:30 AM for a fee: USD 35 for adults and USD 17.50 for children
  • 2 restaurants
  • 3 bars/lounges
  • Snack bar/deli

Restaurants on site

  • Bajel
  • BALTA
  • Cityzen
  • Free House
  • Lobby Bar

Family friendly

  • Free cot
  • Indoor pool
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Turndown service

Business services

  • 3 meeting rooms
  • Conference centre (3,229 square foot of space)

Outdoors

  • Pool loungers
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hydrotherapy
  • Sauna
  • Spa open daily
  • Spa tub
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • Lift (110 centimetre wide door)
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 40 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Towels provided

Entertainment

  • LED TV

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 20 kg per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 35 for adults and from USD 17.5 for children
  • Valet parking fee: USD 12 per night (in/out privileges)
  • Pet deposit: USD 120 per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 11:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sofitel Mexico City Reforma Opening September 2019 Hotel
Sofitel Opening September 2019 Hotel
Sofitel Mexico City Reforma Opening September 2019
Sofitel Opening September 2019
Hotel Sofitel Mexico City Reforma (Opening September 2019)
Sofitel Mexico City Reforma (Opening September 2019) Mexico City
Sofitel Opening September 2019
Sofitel Mexico City Reforma Hotel
Sofitel Mexico City Reforma Mexico City
Sofitel Mexico City Reforma Hotel Mexico City
Sofitel Mexico City Reforma (Opening October 2019)
Sofitel Mexico City Reforma (Opening November 2019)

Frequently asked questions

Does Sofitel Mexico City Reforma have a pool?

Yes, this property has an indoor pool. Pool access is from 11:00 AM to 8:00 PM.

How much does it cost to stay at Sofitel Mexico City Reforma?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Sofitel Mexico City Reforma on 8 Dec 2024 start from €384.29, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sofitel Mexico City Reforma pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 20 kg per pet. There's a deposit of USD 120 per stay. Service animals are exempt from fees.

How much is parking at Sofitel Mexico City Reforma?

Valet parking is available for USD 12 per night.

What time is check-in at Sofitel Mexico City Reforma?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Sofitel Mexico City Reforma?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Sofitel Mexico City Reforma located?

Located in Reforma, this luxury hotel is 0.2 mi (0.4 km) from Angel of Independence Monument, and within 3 mi (5 km) of Chapultepec Castle and Palacio de Bellas Artes. Auditorio Nacional and Zócalo are also within 3 mi (5 km). Sevilla Station is 15 minutes by foot and Insurgentes Station is 15 minutes.

Sofitel Mexico City Reforma Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 639 out of 734 reviews" "
Rating 8 - Good. 48 out of 734 reviews" "
Rating 6 - Okay. 23 out of 734 reviews" "
Rating 4 - Poor. 10 out of 734 reviews" "
Rating 2 - Terrible. 14 out of 734 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Brian David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Views and staff are excellent
Stayed 6 nights in Oct 2024

10/10 Excellent

Jhonton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Talin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel exceeded our expectations in all areas. The rooms had the best layout compared to many other hotels I've stayed at around the world. Staff was attentive and always followed up with concerns. Room amenities were fantastic, extremely clean. Breakfast at Balta was full of choices and again with great service. Bajel was the best restaurant we dined at during our 5 day stay. We also dinned at the 2 star Michelin restaurant Pujol, but Bajel was with no question much better and deserves to get their star.
Stayed 4 nights in Oct 2024

8/10 Good

Mercedes

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The room and view for this hotel were good, but the rest was not in the same category as other sofitel properties in latin America, the location was ok only for the angel monument, but polanco is a much better neighborhood to stay in. The staff was super nice except for the staff at the rooftop restaurant, we tried twice to go and were not able to be seated so if you want to see it book with time, hotel guests are not given any preference in seating.
Stayed 3 nights in Sep 2024

10/10 Excellent

Claudia M

Stayed 5 nights in Aug 2024

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impeccable service. Rooms are elegant/modern. Many gr views of the Peseo de Reforma. Excellent gym. Highly recommended.
Stayed 3 nights in Sep 2024

10/10 Excellent

Thomas, Canyon Lake

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience! Hotel was beautiful and in a central location. Staff was friendly and attentive to our requests. Highly recommend.
Stayed 3 nights in Sep 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Berthy, Naples

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful experience! Safe, close to everything, and the staff was excellent!
Stayed 4 nights in Aug 2024

6/10 Okay

Belinda

Travelled with family, Travelled with group
Disliked: Staff & service
The hotel is pretty average. Location is good. Front desk was bad customer service. Lied about company policy that only 3 people are allowed per room for safety purposes. However, when you book it says sleeps four. My friend messed up on the reservation and only put 2 guest. It really didn’t matter because it wasn’t all inclusive. We tried to upgrade but, we're denied. We had no choice but to book another room. This place is not cheap they could have tried to work with us but didn’t, won’t be going back. The Sheraton will be a better choice.
Stayed 3 nights in Aug 2024

10/10 Excellent

VY

Travelled with family
Liked: Cleanliness, staff & service
Beautiful property in walking distance to many restaurants , clean , wonderful staffs, great breakfast buffet
Stayed 6 nights in Aug 2024

10/10 Excellent

orion

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and luxurious!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Anish

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredible and all the amenities were also great. We ate breakfast daily at the hotel and used the lounge to meet our friends and family.
Stayed 3 nights in Aug 2024

10/10 Excellent

VY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel over all in term of cleanliness, modern facility, service, staffs, breakfast, surroundings. Walkable to everywhere. I highly recommend it
Stayed 4 nights in Aug 2024

10/10 Excellent

Neil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at the Sofitel for 3 nights with my partner while visiting Mexico City for the first time on holiday. Our stay was absolutely perfect from check in to check out. The hotel itself is beautiful architecturally, and maintained very well. The pool and restaurants/bars are stunning spaces. We stayed on the 24th floor, but I imagine every room offers a view of the city. Staff were so friendly, and attentive. Housekeeping provided an amazing service daily, and made us feel pampered. The hotel is right next to the Angel of Independence which is particularly spectacular at night. We walked most places which I'd say requires sharp attention to avoid trip hazards on sidewalks, and navigate crowds, but otherwise we felt safe in terms of crime walking in Juarez, Reforma, Roma Norte, Condesa, etc. Uber is very convenient and reliable as well. All in all, I would highly recommend a stay at this hotel if you ever have the opportunity!
Stayed 3 nights in Aug 2024

10/10 Excellent

asdrubal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 4 nights in Aug 2024

10/10 Excellent

Trina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amanda at the front desk, Uriel with concierge, Brandon our driver and Enrique at the Balta restaurant were just WONDERFUL, first rate, incredibly kind and personalized every experience! The hotel is gorgeous and every part of our experience, the restaurants, our room were just fantastic. It’s close to everything using Uber and we will definitely be returning!
Stayed 4 nights in Aug 2024

10/10 Excellent

Karina, Troy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service all around. We highly recommend staying here, we will definitely be back!
Stayed 3 nights in Aug 2024

10/10 Excellent

ALEJANDRO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was fabulous top
Stayed 2 nights in Aug 2024

10/10 Excellent

Lourdes

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente te atienden como rey
Stayed 2 nights in Aug 2024

10/10 Excellent

Jillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A++++ hotel experience
Amazing hotel experience. Will stay here every time we come to Cdmx. Cannot recommend it enough! Staff is always on point and super kind, rooms are clean and large and comfortable. Concierge is extremely helpful. Restaurants and bars are great. Massage at the spa was excellent!
Stayed 5 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Daxia

Stayed 3 nights in Jul 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sofitel was a great hotel - beautiful building, great views of the city and the spa and saltwater pool were great!
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024