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W Mexico City

5.0 star property
Luxury hotel with 2 restaurants and full-service spa

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Photo gallery for W Mexico City

30-inch TV with satellite channels
Penthouse, 1 King Bed, Non Smoking, City View
Penthouse, 1 King Bed, Non Smoking, City View
Exterior
30-inch TV with satellite channels

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar
  • Parking available
The current price is €308
includes taxes & fees
13 Apr - 14 Apr

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Room, 2 Queen Beds, Non Smoking (City View)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Queen Beds, Non Smoking (City View)

Highlights

Air conditioning
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillow-top bed
Bathrobes
Designer toiletries
  • 36 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (City View)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, Non Smoking (City View)

Highlights

Air conditioning
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillow-top bed
Bathrobes
Designer toiletries
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (City View)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, Non Smoking (City View)

Highlights

Air conditioning
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillow-top bed
Bathrobes
Designer toiletries
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (City View)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Queen Beds, Non Smoking (City View)

Highlights

Air conditioning
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillow-top bed
Bathrobes
Designer toiletries
  • 36 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking, Corner (City View)

Suite, 1 Bedroom, Non Smoking, Corner (City View)

Suite, 1 Bedroom, Non Smoking, Corner (City View)

Highlights

Air conditioning
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Separate bedroom
Pillow-top bed
Designer toiletries
  • 47 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Corner (City View)

Suite, 1 Bedroom, Non Smoking, Corner (City View)

Suite, 1 Bedroom, Non Smoking, Corner (City View)

Highlights

Air conditioning
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Separate bedroom
Pillow-top bed
Designer toiletries
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (City View)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, Non Smoking (City View)

Highlights

Air conditioning
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillow-top bed
Bathrobes
Designer toiletries
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (City View)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Queen Beds, Non Smoking (City View)

Highlights

Air conditioning
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillow-top bed
Bathrobes
Designer toiletries
  • 36 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

Highlights

Air conditioning
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Separate bedroom
Pillow-top bed
Bathrobes
  • 63 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Penthouse, 1 King Bed, Non Smoking, City View

Penthouse, 1 King Bed, Non Smoking, City View

Penthouse, 1 King Bed, Non Smoking, City View

Highlights

Air conditioning
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillow-top bed
Bathrobes
Designer toiletries
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Map
Campos Eliseos 252, Chapultepec, Mexico City, 11560

What's nearby

  • Avenida Presidente Masaryk - 4 min walk - 0.4 km
  • Auditorio Nacional - 4 min walk - 0.4 km
  • Chapultepec Park - 6 min walk - 0.6 km
  • Parque Zoologico de Chapultepec - 8 min walk - 0.7 km
  • Angel of Independence Monument - 4 min drive - 3.8 km

Getting around

  • Auditorio Station - 8 min walk
  • Mexico City Fortuna Station - 9 min drive
  • Benito Juarez International Airport (MEX) - 33 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪La No. 20 - ‬1 min walk
  • ‪El Bajio - ‬2 min walk
  • ‪Sirenito - ‬1 min walk
  • ‪JW Marriott Executive Lounge - ‬2 min walk

About this property

W Mexico City

Luxury eco-certified hotel near Paseo de la Reforma
Close to Auditorio Nacional and Avenida Presidente Masaryk, W Mexico City provides a terrace, a garden and dry cleaning/laundry services. Indulge in aromatherapy, a facial and a massage at the on-site spa. Enjoy Mexican cuisine and more at the two on-site restaurants. In addition to a bar and a health club, guests can connect to free WiFi in public areas.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), bike hire and valet parking (surcharge)
  • A lift, multilingual staff and a front desk safe
  • A banquet hall, a 24-hour front desk and 9 meeting rooms
  • Guest reviews speak highly of the helpful staff and location
Room features
All 237 rooms boast comforts, such as 24-hour room service and premium bedding, in addition to perks, such as pillow menus and air conditioning.
Other amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with designer toiletries and hairdryers
  • 30-inch TVs with satellite channels
  • Coffee/tea makers, daily housekeeping and desks

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

English, Spanish

Similar properties

Exterior

InterContinental Presidente Mexico City by IHG

  • Spa
  • Pet-friendly
  • Free WiFi
  • Restaurant
9.4 out of 10, Exceptional, 1,852 reviews
The price is €327
includes taxes & fees
13 Apr - 14 Apr
InterContinental Presidente Mexico City by IHG

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (MXN 90 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:30 AM for a fee: MXN 640 for adults and MXN 260 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Living Room Bar

Things to do

  • Bicycle rentals
  • Full-service spa
  • Health club
  • Hot tub
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 9 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 30-inch TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 550 per pet, per stay, plus a one-off cleaning fee of MXN 1350
Welcoming dogs and cats only
1 total (up to 20 kg per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately MXN 640 for adults and from MXN 260 for children
  • Valet parking fee: MXN 90 per night
  • Pet fee: MXN 550 per pet, per stay plus a one-off MXN 1350 cleaning fee
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mexico City W
W Hotel Mexico City
W Mexico City
w Hotels Mexico City
w Mexico City Hotel Mexico City
Hotel W Mexico City
W Mexico City Hotel
W Mexico City Mexico City
W Mexico City Hotel Mexico City

Frequently asked questions

Is W Mexico City pet-friendly?

Yes, W Mexico City allows cats and dogs (limit 1 total) with a maximum weight of up to 20 kg per pet. There's a fee of MXN 550 per pet, per stay. A cleaning fee of MXN 1350 also applies.

How much does it cost to stay at W Mexico City?

As of 31 Mar 2025, prices found for a 1-night stay for 2 adults at W Mexico City on 13 Apr 2025 start from €308.11, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at W Mexico City?

Valet parking is available for MXN 90 per night.

What time is check-in at W Mexico City?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at W Mexico City?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is W Mexico City located?

Located in Polanco, this luxury hotel is within a 5-minute walk of Lincoln Park, Paseo de la Reforma, and Avenida Presidente Masaryk. Auditorio Nacional and Chapultepec Park are also within 10 minutes. Auditorio Station is 8 minutes by foot and Polanco Station is 12 minutes.

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W Mexico City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 697 out of 1059 reviews
Rating 8 - Good. 200 out of 1059 reviews
Rating 6 - Okay. 83 out of 1059 reviews
Rating 4 - Poor. 44 out of 1059 reviews
Rating 2 - Terrible. 35 out of 1059 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Maria

Concierge, securities, waiters at bar, bellman were amazing. As well as spa. The hotel is good because of the people.
Stayed 3 nights in Mar 2025

10/10 Excellent

Joan

Couldn't ask for a better stay location. Invigorating design, staff efficiency and friendliness, clean, easy walking to many restaurants and shopping. Would highly recommend the W for your next stay.
Stayed 3 nights in Feb 2025

6/10 Okay

Victoria

Idk
Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Excellent location. The staff was so helpful especially the concierge who plans a number of trips for our family
Stayed 5 nights in Nov 2024

10/10 Excellent

carolyn

Excellent location! Safe area. Staff super friendly. Good gym. Great restaurants in walking distance. Friday and Saturday super loud disco event which was annoying BUT the room was atill quiet
Stayed 5 nights in Jan 2025

8/10 Good

pedro

awesome service
Stayed 6 nights in Nov 2024

8/10 Good

Rafael

We really appreciate the location, it's really good if you are looking for a walkable area and have many things near the hotel.
Stayed 3 nights in Aug 2024

10/10 Excellent

Karine

Nice and friendly staff, safe area, beautiful rooms
Stayed 4 nights in May 2024

8/10 Good

Gabriela

Nice hotel in Polanco area
Stayed 1 night in Aug 2024

10/10 Excellent

GUADALUPE

Love the ubication
Stayed 4 nights in Jun 2024

10/10 Excellent

Jasson

Great place to stay!
Stayed 4 nights in Sep 2023

10/10 Excellent

Gabriel

The staff at this property went above and beyond to make our stay great!
Stayed 3 nights in Jun 2024

6/10 Okay

Pablo

Liked: Property conditions & facilities
Like: Location, Friendly staff, breakfast. Not Like: Hotel Looks rundown, towels in bad shape, water faucet liking, Hot water took too long, two out of the four nights too much noise what it look like a party of a fight happening. Reservation for two but only bathrobe and sandal.
Stayed 4 nights in Nov 2024

10/10 Excellent

Sofia

The room is very comfortable and spacious. everyone in the hotel are very servicial and friendly. Amazing staying
Stayed 3 nights in Jul 2024

10/10 Excellent

Brandon

This hotel was lively, fun, and nice. Loved the jacuzzi & spa. Would definitely stay here again if I go back to MXC.
Stayed 3 nights in Jun 2024

10/10 Excellent

Berhane

Clean, very cooperative and very amiable staff❤️
Stayed 5 nights in May 2024

10/10 Excellent

James

Great hotel
Stayed 5 nights in Nov 2023

10/10 Excellent

Michaela

Excellent service!
Stayed 2 nights in Aug 2024

10/10 Excellent

Nefer

Excellent stay and impeccable service.
Stayed 2 nights in Jan 2024

8/10 Good

Winnie Man-Tang

We all like Allen’s service. He is very pleasant and helpful. Very genuine. We even enjoyed the drag party which was held by the hotel.
Stayed 5 nights in Aug 2024

10/10 Excellent

Oni

It was excellent. The staff was amazing and very responsive to my needs. And I loved the special touch of snacks, tea and coffee in the morning and evening.
Stayed 4 nights in Jul 2024

10/10 Excellent

Claudia

We loved the hotel and the hospitality! Very recommended!
Stayed 3 nights in Feb 2024

10/10 Excellent

Diana

Excellent Service
Hotel was everything we expected. Excellent customer service and great room. The location of the hotel was perfect. Walking distance from great restaurant and entertainment. Highly recommended!
Stayed 2 nights in Jun 2024

10/10 Excellent

Jose

Amazing
Stayed 3 nights in Jul 2024

10/10 Excellent

Heber

The service from the hotel front desk was beyond great! Compared to the other W’s I stayed before, this is my favorite so far!
Stayed 1 night in Mar 2024