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DoubleTree by Hilton Grand Hotel Biscayne Bay

4.0 star property
Hotel with 7 restaurants, near Kaseya Center

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for DoubleTree by Hilton Grand Hotel Biscayne Bay

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Grand Suite, 1 King Bed, Bay View
Manicures and pedicures, massages
Exterior
Exterior

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Housekeeping
  • Room service
  • Breakfast available
The price is €257
includes taxes & fees
12 Jan - 13 Jan 2025

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Room, 2 Double Beds, Garden View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Garden View

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Plasma TV
Clothes dryer
Hypo-allergenic bedding
Private bathroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Bay View (Roll-In Shower)

Room, 1 King Bed, Accessible, Bay View (Roll-In Shower)

Room, 1 King Bed, Accessible, Bay View (Roll-In Shower)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Fridge
Plasma TV
Clothes dryer
Hypo-allergenic bedding
  • 65 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bay View (Mobility)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible, Bay View (Mobility)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Fridge
Plasma TV
Clothes dryer
Hypo-allergenic bedding
  • 65 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Condo, 3 Bedrooms

Condo, 3 Bedrooms

Condo, 3 Bedrooms

Highlights

Air conditioning
Heating
Connecting rooms available
Kitchen
Fridge
Dishwasher
Plasma TV
Clothes dryer
  • 195 sq m
  • Sleeps 4
  • 1 King Bed and 2 Queen Beds

View all photos for Room, 2 Double Beds, Garden View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Garden View

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Plasma TV
Clothes dryer
Hypo-allergenic bedding
Hydromassage showerhead
  • 56 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Bay View (Hearing)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Accessible, Bay View (Hearing)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Fridge
Plasma TV
Clothes dryer
Hypo-allergenic bedding
  • 65 sq m
  • Bay view
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Bay View (Mobility)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Accessible, Bay View (Mobility)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Fridge
Plasma TV
Clothes dryer
Hypo-allergenic bedding
  • 65.0 sq m
  • Bay view
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Balcony, Park View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Balcony, Park View

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Fridge
Plasma TV
Clothes dryer
Hypo-allergenic bedding
  • Sleeps 4
  • 2 Double Beds

View all photos for Condo, 1 Bedroom, Kitchen

Condo, 1 Bedroom, Kitchen | Living area

Condo, 1 Bedroom, Kitchen

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Kitchen
Fridge
  • 111 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony, Bay View (Full)

Junior Suite, 1 King Bed, Balcony, Bay View (Full)

Junior Suite, 1 King Bed, Balcony, Bay View (Full)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Fridge
Plasma TV
Clothes dryer
Hypo-allergenic bedding
  • 74 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Condo, 2 Bedrooms

Condo, 2 Bedrooms

Condo, 2 Bedrooms

Highlights

Balcony
Separate dining area
Air conditioning
Heating
Connecting rooms available
Kitchen
Fridge
Dishwasher
  • 149 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Room, 1 King Bed, Balcony, Park View

Room, 1 King Bed, Balcony, Park View

Room, 1 King Bed, Balcony, Park View

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Fridge
Plasma TV
Clothes dryer
Hypo-allergenic bedding
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Bay View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Balcony, Bay View

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Fridge
Plasma TV
Clothes dryer
Hypo-allergenic bedding
  • 60 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse, 4 Bedrooms (Condo)

Penthouse, 4 Bedrooms (Condo) | View from room

Penthouse, 4 Bedrooms (Condo)

Highlights

Air conditioning
Heating
Connecting rooms available
Kitchen
Fridge
Dishwasher
Plasma TV
Clothes dryer
  • Sleeps 6
  • 2 King Beds

View all photos for Room, 2 Double Beds, Balcony, Bay View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Balcony, Bay View

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Fridge
Plasma TV
Clothes dryer
Hypo-allergenic bedding
  • 65 sq m
  • Bay view
  • Sleeps 5
  • 2 Double Beds

View all photos for Condo, 2 Bedrooms

Condo, 2 Bedrooms

Condo, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Kitchen
Fridge
  • 149 sq m
  • Sleeps 4
  • 2 Single Beds and 1 King Bed

View all photos for Grand Suite, 1 King Bed, Bay View

Grand Suite, 1 King Bed, Bay View

Grand Suite, 1 King Bed, Bay View

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Fridge
Plasma TV
Clothes dryer
  • 93 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

Premium Condo, 3 Bedrooms

Highlights

Air conditioning
Heating
Connecting rooms available
Kitchen
Fridge
Dishwasher
Plasma TV
Clothes dryer
  • Sleeps 8
  • 2 King Beds

View all photos for Junior Suite, 1 King Bed, Balcony, Bay View (Partial)

Junior Suite, 1 King Bed, Balcony, Bay View (Partial)

Junior Suite, 1 King Bed, Balcony, Bay View (Partial)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Fridge
Plasma TV
Clothes dryer
  • 74 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Hilton Miami Downtown

Pool
Pet-friendly
Free WiFi
Restaurant
8.6 out of 10, Excellent, (1610)
The price is €257
includes taxes & fees
12 Jan - 13 Jan 2025
Hilton Miami Downtown
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About the area

Map
1717 N Bayshore Dr, Miami, FL, 33132

What's nearby

  • Kaseya Center - 16 min walk - 1.4 km
  • Bayside Marketplace - 19 min walk - 1.7 km
  • James L. Knight Center - 3 min drive - 2.7 km
  • Port of Miami - 3 min drive - 3.1 km
  • Jungle Island - 4 min drive - 4.0 km

Getting around

  • Adrienne Arsht Center Metromover Station - 4 min walk
  • Hialeah Market Station - 9 min drive
  • Miami International Airport (MIA) - 21 min drive

Restaurants

  • ‪Primo's Italian Restaurant & Lounge - ‬2 min walk
  • ‪Checkers - ‬6 min walk
  • ‪New York Pizza & Restaurant - ‬7 min walk
  • ‪iBurger - ‬6 min walk
  • ‪Pool Bar - ‬2 min walk

About this property

DoubleTree by Hilton Grand Hotel Biscayne Bay

Hotel near Kaseya Center
Located close to James L. Knight Center and Port of Miami, DoubleTree by Hilton Grand Hotel Biscayne Bay provides a marina, a free food/drink shopping service and a terrace. Indulge in a manicure/pedicure and a massage at the on-site spa. Be sure to enjoy a meal at any of the 7 on-site restaurants. In-room WiFi (surcharge) is available to all guests, along with shopping on-site and 2 coffee shops/cafes.
You'll also enjoy perks such as:
  • An outdoor pool
  • Full breakfast (surcharge), valet parking (surcharge) and a cruise ship terminal shuttle
  • An electric car charging station, express check-out and concierge services
  • Smoke-free property, a 24-hour front desk and a lift
  • Guest reviews speak highly of the helpful staff and location
Room features
All 219 rooms have comforts such as laptop-compatible safes and air conditioning, in addition to thoughtful touches such as safes and WiFi.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, rollaway/extra beds (surcharge) and cots/infant beds (surcharge)
  • Bathrooms with hairdryers and shampoo
  • Plasma TVs with premium channels
  • Fridges, microwaves and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95 per stay); wired internet (surcharge)

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Cruise terminal shuttle (surcharge)
  • Secured, covered valet parking on site (USD 30 per day; includes in/out privileges)

Food and drink

  • Daily full breakfast available 7 AM to 11 AM for a fee: USD 15 to 25 per person
  • 2 coffee shops/cafes
  • 7 restaurants
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 8,500 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Marina
  • Terrace

Full-service spa

  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Plasma TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Dryer
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night.
Cots (infant beds) are available for USD 10.0 per night

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: approximately USD 15 to 25 per person
  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per stay (rates may vary)
  • Fee for wired Internet in public areas: USD 9.95 per stay (rates may vary)
  • Valet parking fee: USD 30 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • An in-room safe is available for an additional fee
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Biscayne Bay DoubleTree
DoubleTree Biscayne Bay
DoubleTree Grand Biscayne Bay
DoubleTree Hilton Grand Biscayne Bay
DoubleTree Hilton Grand Biscayne Bay Miami
DoubleTree Hilton Grand Hotel Biscayne Bay
DoubleTree Hilton Grand Hotel Biscayne Bay Miami
Hilton Biscayne Bay
Hilton DoubleTree Biscayne Bay
Hotel DoubleTree Grand Biscayne Bay
Doubletree Miami
Doubletree Grand Hotel Biscayne Bay
Doubletree By Hilton Biscayne
DoubleTree by Hilton Grand Hotel Biscayne Bay Hotel
DoubleTree by Hilton Grand Hotel Biscayne Bay Miami
DoubleTree by Hilton Grand Hotel Biscayne Bay Hotel Miami

Frequently asked questions

Does DoubleTree by Hilton Grand Hotel Biscayne Bay have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at DoubleTree by Hilton Grand Hotel Biscayne Bay?

As of 31 Dec 2024, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Grand Hotel Biscayne Bay on 12 Jan 2025 start from €257.01, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is DoubleTree by Hilton Grand Hotel Biscayne Bay pet-friendly?

No, only service animals are welcome at the property.

How much is parking at DoubleTree by Hilton Grand Hotel Biscayne Bay?

Valet parking is available for USD 30 per day.

What time is check-in at DoubleTree by Hilton Grand Hotel Biscayne Bay?

Check-in start time: 4 PM; check-in end time: 2 AM. A fee applies for early check-in (subject to availability).

What time is check-out at DoubleTree by Hilton Grand Hotel Biscayne Bay?

Checkout is at 11 AM. Late check-out is available for a fee.

Where is DoubleTree by Hilton Grand Hotel Biscayne Bay located?

Located in Downtown Miami, this spa hotel is 0.9 mi (1.4 km) from Kaseya Center, and within 3 mi (5 km) of James L. Knight Center and Port of Miami. Lincoln Road Mall and Vizcaya Museum and Gardens are also within 6 mi (10 km). Adrienne Arsht Center Metromover Station is only a 4-minute walk and Bicentennial Park Metromover Station is 9 minutes.

DoubleTree by Hilton Grand Hotel Biscayne Bay Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 460 out of 1012 reviews" "
Rating 8 - Good. 228 out of 1012 reviews" "
Rating 6 - Okay. 146 out of 1012 reviews" "
Rating 4 - Poor. 78 out of 1012 reviews" "
Rating 2 - Terrible. 100 out of 1012 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Devin

Stayed 2 nights in Dec 2024

10/10 Excellent

Christina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this property! I'll definitely book this location again.
Stayed 2 nights in Dec 2024

2/10 Terrible

Mariam

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This property was this hotel was under construction. My view was a couple of guys in scaffolding. I took the balcony of view for a reason. The rooms were disgustingly filthy. There was Doritos everywhere bedbugs it seemed like they never even washed those sheets in months I don’t know if they just put those where the constructions were at and they’re giving them away from Expedia at a cheaper price, but I will never ever recommend this to anybody. It was disgusting there. The shower flooded. We had no remote for the TV. Everything was filthy dirty here’s everywhere. Garbage cans were not even lined up. You couldn’t even look outside the window because the window was all smudgy and dirty from all the construction. The patio was filthy. Walking around the room. You had black feet within seconds I want a full refund if I don’t get it. I am going to contact the district attorney’s office
Stayed 2 nights in Dec 2024

10/10 Excellent

David

Stayed 2 nights in Dec 2024

6/10 Okay

Prakash

Travelled with family and small children
Liked: Staff & service
The building is located at the bay but in the same time it is congested as it is in down town. Hotel building is only 9 floors, and the hight towers are for other type of residents. Check for the view and side you are getting for your room, as it is not a bay view hotel for all rooms.
Stayed 1 night in Dec 2024

2/10 Terrible

Devin

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
House cleaning/ front desk staff was unprofessional, and incompetent. I asked multiple times to have our room cleaned which didn't happen. Instead, I was met with attitude and house cleaning told me they wouldn't service our room. Then Mike the front desk mgr, came up to my room after I expressed that this was unacceptable. He proceeded to be confrontational, and could have cared less about our needs. I've stayed at this hotel before and have never experienced such negative/ unprofessionalism from the staff. Definitely disappointing and will not be back. Avoid this hotel at all cost.
Stayed 1 night in Dec 2024

4/10 Poor

Roneisha

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I had to have an engineer come to my room everyday of my staff because my tv kept going out. There was NO shower gel in the shower whatsoever, and only one bar of soap.
Stayed 2 nights in Dec 2024

6/10 Okay

Joanne

Business traveller
Liked: Cleanliness, property conditions & facilities
Beautiful View!! Front desk personnel can improve their customer service and should show appreciation towards their customers. You don’t feel welcome at check in. Front Desk gentleman denied a bottle of water to a pregnant guest when she asked for it. I couldn’t believe it. No compassion over a pregnant woman. Later on, bottle water was given to other guests. Shared is not expensive and should never be denied to a guest. Perhaps the front desk employees should receive training just in what Hilton policies are when checking inn customers. Also, specifically at check in time. Concierge employees were excellent. Extremely pleased with their cust. Service offered. They go above and beyond to help you with your need. Their manager is also extremely nice.
Stayed 2 nights in Dec 2024

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a good hotel, within walking distance to multiple eating options and a short Uber ride to Brickell and entertainment arena.
Stayed 2 nights in Dec 2024

8/10 Good

Lisa, Stone Mountain

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Of course the cookies were fabulous! The staff was great and the hotel room was very clean. The view from room was beautiful. We had a balcony view on the bay. The only let down was they were doing maintenance on bldg so there was scaffolding outside our balcony and men, so really couldnt use. The scaffolding was left over night, so we didnt feel completely secure.
Stayed 2 nights in Dec 2024

10/10 Excellent

Maryna

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 6 nights in Dec 2024

10/10 Excellent

Derrick

Stayed 1 night in Nov 2024

2/10 Terrible

Alex

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Our room was filthy. It smelled like smoke. Floor was dirty. Windows were disgusting. Stains on curtains. Over $500 for the night didn't match the price. We asked for an extra blanket at the front desk and they said they didn't have any. No channels were working on the tv and it kept buffering when I restarted it. There was dirty towels in a bag by our room that sat there from a previous stay as we checked in and stayed there until after we left. Awful!
Stayed 1 night in Dec 2024

6/10 Okay

SOO JIN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

2/10 Terrible

Jesse

Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
My room 2345 had 2 roaches dead in living and one crawling in the wall
Stayed 2 nights in Dec 2024

6/10 Okay

Jessica, Manahawkin

Liked: Cleanliness, staff & service
Great place could use a refresh
Stayed 4 nights in Dec 2024

8/10 Good

Dayana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Bridget Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

William

Travelled with family
Was nice to be close to cruise port, & had a shuttle. Was a little outdated and a long walk to rooms. A bit expensive but overall a nice property.
Stayed 1 night in Nov 2024

2/10 Terrible

Paula

Disliked: Property conditions & facilities
Too many people in the hotel. Valet parking poor client service. Messy hotel, dirty and nothing like the pictures on the web site. Didn’t even want to get out of my room.
Stayed 1 night in Dec 2024

10/10 Excellent

jamilah

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Nov 2024

10/10 Excellent

jamilah

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Nov 2024

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I checked in I was given a upgrade to a 1 bedroom condo which was gorgeous. Staff was extremely nice, property has dining and shopping on Lobby floor. Will definitely stay again!
Stayed 3 nights in Nov 2024

2/10 Terrible

Marcela

Stayed 4 nights in Nov 2024