Milton Ernest Hotels

"The duvet was too thin and the room was cold. The carpet was filthy around the edges, the room smelled damp, the sink in the bathroom was cracked. We weren’t aware of the parking charge ahead of arrival, perhaps it was in the small print.. the check in process was smooth and the staff member friendly and courteous.."

"Exactly what we expected from a Hotel carrying a Marriot flag. The bes was large and comfortable. There was a spacious desk to work and the TV was modern with screen mirroring feature. Well equipped gym."

"The staff are very friendly and nothing is a problem if you need anything. The rooms are clean and spacious and the bed is very comfortable. Breakfast has a Fantastic choice and the evening meals are extremely tasty Will definitely be back soon. Excellent place for a few days relaxation "

"Great quiet Location with friendly staff. This was our 4th visit. I like the White Company toiletries, the bath robe and slippers and the old fashioned teapot and cosy for your morning tea with fresh milk. Recommend thoroughly and we’ll be back later in the year. "

"Shops were close "

"Right next to a huge shopping mall"

"Full of drunk loud people "

"Staff were friendly and helpful. The room was basic and a bit stuffy but fine for 1 night for a business trip. The pool area is dated and needs cleaning / upgrading. I didn't have the breakfast as it was expensive, walked to a nearby cafe which was very nice"

"I stayed at Novotel Milton Keynes from 6–8 March 2026 (Room 229) and my experience was extremely poor and unacceptable for a 3-star hotel. My experience: • Night staff behaviour: When I requested assistance or a fan during the night, three male night staff were dismissive, silent, and stared at me, which was intimidating and made me feel harassed. • Ignored communications: I sent a WhatsApp message around 2:30 a.m. asking for help, which appears to have been deleted or ignored by staff. • Privacy breaches: Management referenced my friends’ room (Room 117) when discussing my stay, and housekeeping entered my room without my consent, which is a serious violation of privacy. • Misleading in-room information: The room sheet stated I could purchase drinks during the night, but staff failed to provide assistance or offer alternatives. • Unfulfilled requests: Despite requesting a fan at night, it was not delivered when requested, causing discomfort. Hotel responses: • The hotel refuses to refund in full • Their emails included contradictory statements: initially claiming the fan was provided and that “another guest from the same room” requested one later, then claiming the fan went to Room 117 and my request was in the morning. I was the only guest in Room 229, so the “other guest” claim is false. • The hotel also tried to justify refusing a full refund by claiming a mattress was left wet after check-out and noting that I extended my stay. Neither of these points is relevant"