Mobara Holidays

Dislike: room thermostat was not working. We set temperature to 19 or 20 deg C but it kept showing ambient temp of 25-26 deg. We were too lazy to call maintenance so we just opened the window to cool the room even though it was winter. There was also an odour as u stepped into the room, smelled like toe jam/body odour, just by the entry way. Likes: within walking distance to shinagawa station. Highlight was u could eat breakfast at one of three outlets in both grand prince takanawa AND shin takanawa hotel (though the latter u would have to walk a bit via the back garden).

One of the best hotels in the world

The premier grand room that we stayed in was roomy and nicely refurbished. The Lounge is spacious, well staffed, food and drink choices are great.

Great location and great facilities. Staff are professional and very accommodating.

We liked the central location and the peacefulness of park location. The hotel needs updating and renovation. The staff at the two restaurants are passive aggressive individuals feigning professionalism. We were generally disappointed with the service. The food at the Satsuki was excellent, while the food at the Garden Cafe was stale and borderline inedible. We decided to skip eating at the Tower Restaurant, given the aforementioned experience. Very, very average experience all-around. Expected much more, given the reputation from the yesteryears.