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"Customer service is a 10/10! Every interaction was friendly, and they genuinely cared about my stay"

"The onsite massage place was perfect - I went twice for a 90-minute massage ! Next to the Chinggis Khaan Hotel is the eMart which has everything you need - including a 24-hour laundromat on the 3rd floor. Staff wasn't very personable but was still helpful.Even on the highest floor there were still sirens and honking - which is everywhere in Ulaanbaatar."

"excellent service location and breakfast"

"Signature Mongolian hospitality. On all my trips to UB, I’ve never thought of staying any place else. This hotel has everything I need…location, friendliness, comfort, and the staff even remembers my name. They make me feel like family, and have helped me with all kind of minor matters (like eSIM and transportation, etc) Perfect experience. See you again soon Kempinski! "

"The manager is wonderful. She has a great deal of experience and is a wonderful conversationalist. The staff are kind and courteous. Breakfast is very good. The room was really nice. The hotel isn't a chain which, for me is a plus. "

"Breakfast was excellent - though during tourist season a lot of the stuff kept running out quickly and it was hard to keep up demand for certain foods. The rooms were massive and had a great view overlooking the city and staff was extremely helpful and nice!"

"Was an excellent property that had accommodations during a random blizzard which cancelled all the flights for the day - hotel staff was accommodating and the view from the rooms was awesome."

"Great location. Room large, clean and modern. Breakfast very good. This was a great place to relax after an month travelling in rural Mongolia"

"Best hotel in Mongolia. "