Montana Alta Holidays

A beautiful, quiet location where we were able to relax and unwind. The apartment (one bedroom) was lovely, spacious and clean with a well-stocked kitchen and the outside terrace was fabulous and a really nice place to sit and look at the sea. Staff were all lovely and incredibly helpful with any requests. Use of the gym was extra as was the transport to Mogán and Puerto Rico. The village/town was about a 20minute walks with a steep hill. The only thing I'd recommended would be a shuttle bus to there and back. All in all a lovely stay and we are considering returning next year.

I'd never stayed in the area before, but chose it because of the parking, which the CayBeach had plenty of free street parking. The bungalow was very spacious, quiet and comfortable. All the staff were friendly and abided by current Spanish Covid19 regulations.

Location, right on the beach; very clean sandy beach - can do long walks along the beach in sea water!

Tuvimos unas hermosas vacaciones en familia, no volveremos a hospedarnos en otro hotel que no sea Riu, la única recomendación sería que una piscina esté temperada sobretodo cuando el clima lo amerita, fue muy fria para mi pequeña hija, de todas maneras salimos contentos

Property was lovely but it’s a shame there are no tea/coffee making facilities in the rooms. When we asked for a bath mat it took 3 days and in the meantime my daughter slipped and hit her head on the bath. There are limited options for feeding kids dinner, we wanted to feed our 20 month daughter at 6 in the buffet but despite being told we could by one member of staff, the others told us it’s not possible jngless we eat and pay too. Staff were incredibly rude and wouldn’t let us in the restaurant at one point then told us they would get something for us and we could eat it elsewhere. After complaining they were still rude and wouldn’t let my husband in to collect food because he was wearing swim shorts so they told him to stand outside. No customer service at all and I have never been spoken to like that in a 5 star resort whatever the rules may be. We complained but they didn’t do anything apart from apologise. There is a kids club and 2 kids pools yet they claim not to be a kid friendly hotel which is odd.