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Novotel Monterrey Valle

4.0 star property
Escape to a tranquil oasis surrounded by bustling attractions. Recharge with delicious meals and unwind beside a sun-kissed pool.

Choose dates to view prices

Photo gallery for Novotel Monterrey Valle

Exterior
View from room
Bar (on property)
Exterior
Breakfast and dinner served

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pet-friendly
  • Parking available
  • Laundry
  • 24/7 front desk
  • Breakfast available
The current price is €76
includes taxes & fees
21 Feb - 22 Feb

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
Deep-soaking bath
Hairdryer
  • 22 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
Deep-soaking bath
Hairdryer
  • 23 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
Deep-soaking bath
Hairdryer
  • 22 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
Deep-soaking bath
Hairdryer
  • 23 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

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About the area

Map
Ave Lazaro Cardenas 3000, Esq Dr Alt. Col. Valle Oriente, San Pedro Garza García, NL, 66269

What's nearby

  • Fashion Drive - 10 min walk
  • Auditorium Pabellón M - 6 min drive
  • Monterrey Institute of Technology - 6 min drive
  • Macroplaza - 7 min drive
  • Fundidora Park - 9 min drive

Getting around

  • Fundadores Station - 6 min drive
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.) - 44 min drive

Restaurants

  • ‪La Torrada - ‬6 min walk
  • ‪Restaurante 365 Novotel - ‬1 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Fidencio - ‬6 min walk
  • ‪Olive Garden - Monterrey Valle Oriente - ‬6 min walk

About this property

Novotel Monterrey Valle

Upscale eco-certified hotel near Fashion Drive
Located close to Metropolitan Center and Showcenter Complex, Novotel Monterrey Valle provides a terrace, a garden and a playground. The on-site restaurant offers breakfast and dinner. Free in-room WiFi is available to all guests, along with an arcade/games room and dry cleaning/laundry services.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and express check-out
  • Smoke-free property, concierge services and a front desk safe
  • A 24-hour front desk, a vegetable garden and a reception hall
  • Guest reviews speak highly of the helpful staff
Room features
All 238 rooms have comforts, such as heated floors and laptop-compatible safes, as well as perks, such as laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and deep-soaking baths
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, heated floors and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (MXN 100 per stay)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: MXN 335 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 3,875 square feet of conference space
  • 8 meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (114 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heated floor
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 September to 15 January:
  • Swimming pool
The property will be renovating from 1 September 2024 to 31 March 2025 (completion date subject to change). The following areas are affected:
  • Lift
  • Lobby
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 500.00, per pet, per night, plus a deposit of MXN 500 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 15 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately MXN 335 per person
  • Covered self-parking fee: MXN 100.00 per stay
  • Pet deposit: MXN 500 per night
  • Pet fee: MXN 500.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Monterrey Novotel
Novotel Monterrey
Novotel Monterrey Valle
Novotel Monterrey Valle Garza Garcia
Novotel Monterrey Valle Hotel
Novotel Monterrey Valle Hotel Garza Garcia
Novotel Valle
Novotel Valle Monterrey
Novotel Hotel Monterrey Valle
Novotel Monterrey Valle Hotel San Pedro Garza Garcia
Novotel Nuevo Leon
Nuevo León Novotel
Novotel Monterrey Valle San Pedro Garza Garcia
Novotel Monterrey Valle Pedro
Novotel Monterrey Valle Hotel
Novotel Monterrey Valle San Pedro Garza García
Novotel Monterrey Valle Hotel San Pedro Garza García

Frequently asked questions

Is Novotel Monterrey Valle pet-friendly?

Yes, Novotel Monterrey Valle allows cats and dogs (limit 2 total) with a maximum weight of up to 15 kg per pet. There's a deposit of MXN 500 per night and a fee of MXN 500.00 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Novotel Monterrey Valle?

As of 7 Feb 2025, prices found for a 1-night stay for 2 adults at Novotel Monterrey Valle on 21 Feb 2025 start from €75.55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Novotel Monterrey Valle?

Self-parking is available for MXN 100.00 per stay. Limited spots are available.

What time is check-in at Novotel Monterrey Valle?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Novotel Monterrey Valle?

Checkout is at 1 PM.

Where is Novotel Monterrey Valle located?

This family-friendly San Pedro Garza García hotel is located in the business district, within a 10-minute walk of Metropolitan Center and Showcenter Complex. Fashion Drive and Auditorium Pabellón M are also within 3 mi (5 km).

Novotel Monterrey Valle Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 406 out of 1001 reviews
Rating 8 - Good. 274 out of 1001 reviews
Rating 6 - Okay. 154 out of 1001 reviews
Rating 4 - Poor. 94 out of 1001 reviews
Rating 2 - Terrible. 73 out of 1001 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

JOSE, Santiago

Stayed 1 night in Nov 2024

8/10 Good

eleoveres

Liked: Cleanliness, staff & service
Great place to stay, older but nice
Stayed 5 nights in Dec 2024

2/10 Terrible

Baruch

Disliked: Cleanliness, staff & service, property conditions & facilities
The property is so old filthy
Stayed 2 nights in Nov 2024

2/10 Terrible

Brittany

Disliked: Property conditions & facilities
Horrible
Stayed 2 nights in Nov 2024

4/10 Poor

SERVIACERO, LEON

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

ROSA

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Luis

Stayed 6 nights in Sep 2024

10/10 Excellent

Elisa

Liked: Cleanliness
Stayed 1 night in Oct 2024

2/10 Terrible

Ana carolina

Stayed 4 nights in Sep 2024

10/10 Excellent

Natali

Stayed 1 night in Sep 2024

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Johnny

Liked: Staff & service
Stayed 1 night in Aug 2024

2/10 Terrible

gerardo

Business traveller
Disliked: Property conditions & facilities, room comfort
Muy deteriorado y en construcción , sucio
Stayed 1 night in Aug 2024

2/10 Terrible

denisse

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
REALLY BAD SERVICE FROM THE STAFF, POWER WENT OFF SEVERAL TIMES DURING MY STAY, AND THE STAFF VERY RUDE! THE LOBBY WAS ALSO VERY HOT!
Stayed 2 nights in Aug 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service
Location
Stayed 10 nights in Jul 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was convenient location. Friendly and helpful staff. Good value.
Stayed 6 nights in Aug 2024

8/10 Good

Miguel Angel

Stayed 2 nights in Jul 2024

8/10 Good

Juanita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is conveniently located 10 minutes from Centro and walkable to Fashion Drive. Building is currently being renovated, should be beautiful soon. The very best thing about this hotel is the staff and customer service. Everyone has a smile, look happy to be there, helpful and provide top quality service.
Stayed 3 nights in Jul 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Viridiana

Travelled with family
Cobran por llevarte la comida y no llevan toallas
Estuvo un poco incómodo el usar solo el elevador tamb pedí 2 veces toallas y no se me proporcionaron cobran el servicio asta por llevarte un café un poco elevados los precios lo único bueno fue que el personal nos trató bien pero siento k el hotel cobra mucho la estancia y necesita muchas cosas como el elevador solo uno las toallas nunca me las llevaron cobraron extra por llevarme un café al cuarto se que no es culpa del personal pero para lo que cobran deberían de tener al 100 todo
Stayed 2 nights in Jul 2024

6/10 Okay

RAUL

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
El hotel está siendo remodelado, solo funciona un elevador.
Stayed 3 nights in Jul 2024

10/10 Excellent

Ivan

Liked: Cleanliness
Stayed 1 night in Jun 2024

4/10 Poor

Luisa Maria

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Never coming back.
Stayed for a night. We arrived late and tired after a long day. As soon as we arrive, we are told the hotel is currently being remodeled.Oh, okay. Wish I would've known before. We were charged $100 MXN for parking, which we weren't warned about before hand, but okay. Next we get to our room, and it looks NOTHING like the pictures advertising it. Old furniture, cracks in the false ceiling. Open the shower and it was leaking. Hairs from the previous guest all over the place, including the door. The bedside lamps didn't work, and there are only two or three different electrical outlets to use. Last and most frustrating, when we were all settled in, we heard a chirp in the AC. Fortunately maintenance was able to help us fix the problem (which eventually came back), but it turns out the false ceiling vibrated when the AC was running and he adjusted it through the ceiling access panel, which I had to do again in the middle of the night because the noise came back.
Stayed 1 night in Jun 2024

10/10 Excellent

Adriana

Stayed 1 night in Jun 2024

6/10 Okay

Eduardo

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I like the location. I did not like the property that looks old and cheap vs the price charged.
Stayed 3 nights in Jun 2024