2/10 Terrible
JOYCE O.
22 Jul 2024
Disliked: Cleanliness
Worst accommodation in Florence no AC extremely hot inside
Worst accommodation and service I ever had in my life. We just came in July with 40C and there is no aC in the apartment. The apartment keeps the heat and makes even hotter. I am 6 months pregnant and have a 2y child in the apartment and when I complain the the property they said I should be the one who had know when they do not have written ac when you book its because they dont have. It was not written anywhere when I made the booking it was no AC
They say there is wifi but its a lie. The wifi only work in the reception.
We came here for vacation and we could not enjoy since we were dying inside the apartment
The property just offer fans. 3 fans and they said should be enough. Really?? The property told me i could open the windows to refresh and then i got 1000 mosquitos bites.
They don’t care about the customers just take money from the fake ad reservation they offer. Basically they said is my problem and I should be the one who had know there was no AC. Do not loose your money and vacation.
JOYCE O.
Stayed 3 nights in Jul 2024