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Hotel du Grand Lac Excelsior

4.0 star property
Lakefront hotel with 2 restaurants and full-service spa

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Photo gallery for Hotel du Grand Lac Excelsior

Property grounds
View from property
Front of property
Lobby
Aerial view

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Parking available
  • Pool
  • Breakfast available
  • Room service

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Junior Suite, Lake View

Junior Suite, Lake View | Living room

Junior Suite, Lake View

Highlights

Balcony
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
  • 43 sq m
  • Lake view
  • Sleeps 4
  • 1 Double Bed OR 1 Double Sofa Bed

View all photos for Deluxe Double Room, Lake View

Deluxe Double Room, Lake View

Deluxe Double Room, Lake View

Highlights

Balcony
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
  • 38 sq m
  • Lake view
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Standard Double Room, Lake View

Standard Double Room, Lake View

Standard Double Room, Lake View

Highlights

Balcony
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
  • 30 sq m
  • Lake view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Family Room

Family Room

Family Room

Highlights

Balcony
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
  • 43 sq m
  • Lake view
  • Sleeps 4
  • 1 Double Bed OR 1 Double Sofa Bed

Similar properties

Exterior

Royal Plaza Montreux

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
8.4 out of 10, Very good, (910)
The price is €222
includes taxes & fees
2 Mar - 3 Mar
Royal Plaza Montreux
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About the area

Map
Rue Bon Port 27, Montreux, VD, 1820

What's nearby

  • Montreux Casino - 9 min walk
  • Montreux Christmas Market - 10 min walk
  • Place du Marche - 11 min walk
  • Freddie Mercury Statue - 12 min walk
  • Chateau de Chillon - 3 min drive

Getting around

  • Montreux (ZJP-Montreux Train Station) - 16 min walk
  • Geneva International Airport (GVA) - 73 min drive

Restaurants

  • ‪Casino Barrière de Montreux - ‬8 min walk
  • ‪Buffet de la Gare - ‬6 min drive
  • ‪Fouquet’s - ‬10 min walk
  • ‪Chez Bilia - ‬8 min walk
  • ‪Confiserie-Tea-Room Zurcher - ‬9 min walk

About this property

Hotel du Grand Lac Excelsior

Upscale hotel by the lake
Consider a stay at Hotel du Grand Lac Excelsior and take advantage of an airport shuttle, a terrace and a coffee shop/cafe. Treat yourself to a body treatment, aromatherapy or a facial at Biotonus Clinique, the on-site spa. Enjoy a poolside location and more at the two on-site restaurants. Enjoy the 24-hour gym, as well as activities such as kayaking. Free in-room WiFi is available to all guests, along with a garden and a hair salon.
You'll also enjoy the following perks during your stay:
  • An indoor pool and an outdoor pool
  • Breakfast (surcharge), self-parking (surcharge) and babysitting (surcharge)
  • 3 meeting rooms, a porter/bellboy and massage treatment rooms
  • A TV in reception, a front desk safe and luggage storage
Room features
All 87 individually decorated rooms include comforts such as air conditioning, as well as amenities such as free WiFi and safes.
Extra amenities include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with baths or showers and free toiletries
  • Flat-screen TVs with satellite channels and DVD players
  • Balconies, daily housekeeping and phones

Languages

Arabic, Czech, English, French, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Height restrictions apply for on-site parking
  • Airport shuttle available
  • Parking on site (surcharge)
  • Limited on-site parking

Food and drink

  • Daily breakfast available 7 AM to 10 AM for a fee: CHF 23 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • La Mouette (Snack-Bar)
  • Les Magnolias

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Kayaking
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 3 meeting rooms
  • 5,586 square feet of conference space

Outdoors

  • Garden
  • On a lake
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Spa open select days
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Individual decor
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

For any questions, please contact the property using the information on the booking confirmation

Pets

Pets are allowed for an extra charge of CHF 29 per pet, per night

Children and extra beds

Children are welcome
Rollaway/extra beds are available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 7.00 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: from approximately CHF 23 per person
  • Pet fee: CHF 29 per pet, per night
  • A late check-out fee will be charged
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property requires payment at check-in for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

du Grand Lac Excelsior
du Grand Lac Excelsior Montreux
Hotel du Grand Lac Excelsior
Hotel du Grand Lac Excelsior Montreux
Hotel Grand Lac Excelsior Montreux
Hotel Grand Lac Excelsior
Grand Lac Excelsior Montreux
Grand Lac Excelsior
Du Lac Excelsior Montreux
Hotel du Grand Lac Excelsior Hotel
Hotel du Grand Lac Excelsior Montreux
Hotel du Grand Lac Excelsior Hotel Montreux

Frequently asked questions

Does Hotel du Grand Lac Excelsior have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Hotel du Grand Lac Excelsior pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 29 per pet, per night.

How much is parking at Hotel du Grand Lac Excelsior?

Self-parking is available for a fee. Limited spots are available.

What time is check-in at Hotel du Grand Lac Excelsior?

Check-in begins at 3 PM.

What time is check-out at Hotel du Grand Lac Excelsior?

Checkout is at noon. Late checkout is available for a fee.

Where is Hotel du Grand Lac Excelsior located?

Situated on the waterfront, this spa hotel is within a 10-minute walk of Swiss National Audiovisual Museum, Montreux Casino, and Montreux Christmas Market. Place du Marche and Freddie Mercury Statue are also within 15 minutes. Montreux (ZJP-Montreux Train Station) is 16 minutes by foot and Montreux Station is 16 minutes.

Hotel du Grand Lac Excelsior Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 99 out of 331 reviews
Rating 8 - Good. 150 out of 331 reviews
Rating 6 - Okay. 54 out of 331 reviews
Rating 4 - Poor. 18 out of 331 reviews
Rating 2 - Terrible. 10 out of 331 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Property conditions & facilities

Reviews

This review was submitted before 2018 and has not been verified.

4/10 Poor

June

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
In dire need of some TLC
If it wasn't for the stunning view from the balcony and the comfy bed I would have been very disappointed. The rooms are in urgent need of refurbishment to meet the standards expected at the price they charge. Here are my main gripes; No bath robes (only slippers - why?) No tea/coffee facilities Radiators don't work properly, have to use noisy ancient aircon on high to heat the room. No sockets take universal adaptors in the room, only socket that does is the shaver socket in the bathroom. Not ideal to charge electrical items on the sink! Bath stained and chipped as are the tiles. Shaving mirror hinge broken, hangs down from the wall Useless hairdryer attached to the wall, yellowed with age, casing cracked and noisy. Lamp wiring cracked and 'fixed' with tape. The saving grace was the balcony and comfy bed. Tip for the proprietor: Upgrade rooms and balconies - add outside lighting,quality table and chairs and a heater for winter months. This would allow customers to make the most of the view and want to make a return visit
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveller

Large room with beautiful lake view, very comfortable bed, excellent breakfast and excellent swimming pool facility.
This review was submitted before 2018 and has not been verified.

8/10 Good

Anne

Oh, so comfy beds with an amazing view!
One of the most comfortable hotel beds I've slept in! Lovely, pillows and duvets. Some parts of the accommodation are a little tired, but this did not distract from the overall welcome and feel of bonhomie in the hotel. The employees, without exception, were courteous, cheerful and made us feel valued. The view from the balcony was everything we'd hoped, location is great.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

christine, france

Super hôtel
Manque un plateau de courtoisie avec la bouilloire pour le thé et cela pour compléter les services de ce magnifique hôtel.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
séjour bien bizarre
Lit extrêmement mou - défoncé, pas d'isolation phonique entre les chambres: des voisins faisant la fête dans leur lit une grande partie de la nuit - ce qui était bien gênant d'entendre leurs ébats....
This review was submitted before 2018 and has not been verified.

8/10 Good

Bruce

Liked: Property conditions & facilities
FSNTASTIC VIEWS
We had an amazing room on the 5th floor with a view out over Lake Geneva. Comfortable bed and s great breakfast was slap a plus sling with a fantastic indoor swimming pool. Very helpful, positive, friendly staff. Decor and specifically the carpet are tired and require urgent attention and this spoils what could be an outstanding belle époche hotel.
This review was submitted before 2018 and has not been verified.

8/10 Good

Margareta

This review was submitted before 2018 and has not been verified.

8/10 Good

Markus

Komfortables, sauberes Hotel
tolle Lage des Hotel und ein super Frühstück !!!
This review was submitted before 2018 and has not been verified.

8/10 Good

Susi, Zurich

Very good hotel, excellent location and great staff. My husband and I really like it and we'll definitely go back!!
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveller

Älteres Hotel mit grossen Zimmern mit Seblick
Es ist ein älteres Hotel mit geräumigen, charmant eingerichteten Zimmern. Der grosse Balkon, von dem man einen tollen Blick auf den Genfersee geniesst, ist sensationell. Unser Balkon hätte allerdings einen Anstrich benötigt, und ein Kleiderhaken kam beim Aufhängen der Winterjacke aus der Wand. Das Personal war zuvorkommend und hilfsbereit. Gratisparkplätze hat es deutlich zu wenige. Wir mussten daher eine Parkkarte (5 Franken pro Halbtag) kaufen. Wir hatten Glück, aber auch die öffentlichen Parkplätze in Hotelnähe sind rar. Das Frühstück war Durchschnitt; frische Früchte dürfte man in einem 4-Sterne-Haus eigentlich erwarten. Trotz der kleinen Schwächen würden wir wieder hier übernachten.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

jim, Torquay devon uk

Great hotel
Beautiful hotel great staff food brilliant best scrambled eggs I've ever tasted , views from the room out of this world we have stayed here four times now can't fault it 10/10
This review was submitted before 2018 and has not been verified.

4/10 Poor

Kiny, Jura bernois

Liked: Property conditions & facilities, room comfort
Hôtel vieillot
Nous avions la chambre 510, la peinture s'écaillait au plafond, le tapis était outre usé avec des brûlures de cigarettes ça et là. Le mobilier était vétuste et la salle datait d'avant guerre... Le vitrage était simple avec vue sur le lac quand même... Je ne recommande pas. En plus, pas de place de parc à disposition...
This review was submitted before 2018 and has not been verified.

4/10 Poor

Verified traveller

Liked: Property conditions & facilities, room comfort
Room very cold and old fashion, hotel employee very friendly. Good breakfast but close to the window very cold
This review was submitted before 2018 and has not been verified.

8/10 Good

Regina

Convenient, Nice, Historic Hotel
The hotel was nice and staff were great. The free WiFi was fast. The hotel's location was convenient to the train and walking distance to everything. The view of the mountains and water was the best from the balcony. We had a loud/rude guest in the next room that we could hear through a connecting door. The front desk called the room and requested the guest keep the noise down which only caused the guest to become more obnoxious. I called the front desk for a room change. We had a new room/key within 5 minutes. The issue was resolved by the room change. Great service and hotel.
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveller

This review was submitted before 2018 and has not been verified.

6/10 Okay

Mark

Liked: Room comfort
FADED GLORY COMING BACK WITH TREMENDOUS VISTA
This is very old. mostly renovated, super gourmet and very expensive Swiss restaurant in a luxury setting in the lobby area. This is an old grand hotel now refurbished as a health resort. Empty rooms are rented to the public...but...amazingly, all rooms have a HUGE stone private terrace overlooking Lake Geneva with a table and chairs. Heat is a problem with floor to ceiling French doors which are not air tight, but large tile bathrooms and nice amenities. Polite staff, and with wifi and parking free, this is a buy for a 3.8 or maybe 4 star hotel. During the jazz festival and ski and summer seasons prices triple....beware that Hotels.com prepaid rates do not inclue modest tax of about $8 a day at check out.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveller

Not so luxury hotel, but you sure pay for it.
Our first impression was that the hotel was old. We were hoping for a more modern hotel and it was difficult to tell from the photos. Maybe this is a historic hotel. The floors creak, the decor was outdated, and they probably need to clean or just replace the curtains, as we found a stain on our them. I've never stayed in a 4 star that didn't really feel like luxury, until this one. The view is what you pay for at this hotel, not the room. The staff was great though. I emailed them and asked for the champagne and rose petals to be set up before our arrival and they did a great job! The negative about this is that the rose petals were fake, which may be normal, I don't know. This is the first time I've asked for this service. As for the champagne, they gave me two options and I chose the "cheaper" of the two, which was still 130 euro. We just happened to see the same bottle of champagne in a store down the street for 44 euro. As best I could tell it was the same, so if that's true, they charge 300% of the original price. Needless to say, I won't ever do that again. The area is nice and it is absolutely beautiful. Next time we will look for a different hotel on the lake to enjoy the view from.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Donna

Will definitely visit again....
Fantastic location with breathtaking views of the lake and mountains. Friendly and helpful staff.
This review was submitted before 2018 and has not been verified.

8/10 Good

Aanund

Bra hotell
Alt fungerte bra.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

David

Beautiful location. Beautiful view.
Lovely location.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Malgorzata

Clean but old fashioned hotel
+good view on the lake +quiet and clean -expensive breakfast -old fashioned equipment -no water,no tea kettle in the room -no shop available nearby
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveller

This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveller

The view from the balcony of Lake Geneva was outstanding.
This review was submitted before 2018 and has not been verified.

8/10 Good

YONGHYUN

호수 전망이 매우 훌륭한 호텔
호수 바로앞에 위치한 호텔로 호수 전망이 훌륭합니다. 지하 2층에서 연결되는 호수 바로 앞 산책로를 걸어서 chillon 성 까지 오전에 산책하고 올 만한 거리입니다. 주변 공영 주차장에 무료 주차가 가능합니다. 가격대비 만족할 만한 호텔입니다.
This review was submitted before 2018 and has not been verified.

8/10 Good

Siu Ki

Lakeview hotel in between train station and castle
Quite impressed by decoration especially in the reception lobby. Room size matches expectation. Washroom just average. Small balcony adds quite some marks. Free storage of luggage. A little far from public bus stop (some 12 minutes over walking distance).