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Hotel Victoria

4.0 star property
Family-friendly hotel connected to a railway/underground station in Montreux with a full-service spa

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Photo gallery for Hotel Victoria

View from property
Egyptian cotton sheets, premium bedding, free minibar items
Front of property
Front of property
Superior Suite, Lake View

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Bar
  • Pool
  • Breakfast included
  • 24/7 front desk
  • Pet-friendly
The current price is €264
includes taxes & fees
23 Feb - 24 Feb

Room options

View all photos for Junior Suite, Lake View

Junior Suite, Lake View

Junior Suite, Lake View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
Minibar (some free items)
LED TV
  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Double Room, Lake View

Standard Double Room, Lake View

Standard Double Room, Lake View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
Minibar (some free items)
LED TV
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, Lake View

Apartment, Lake View

Apartment, Lake View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
Minibar (some free items)
LED TV
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Double Room, Mountain View

Standard Double Room, Mountain View

Standard Double Room, Mountain View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
Minibar (some free items)
LED TV
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room, Lake View

Standard Single Room, Lake View

Standard Single Room, Lake View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
Minibar (some free items)
LED TV
  • 17 sq m
  • Lake view
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Deluxe Double Room, Lake View

Deluxe Double Room, Lake View

Deluxe Double Room, Lake View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
Minibar (some free items)
LED TV
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, Lake View

Superior Suite, Lake View

Superior Suite, Lake View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
Minibar (some free items)
LED TV
  • 80 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
Minibar (some free items)
LED TV
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

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Exterior

MONA Ex-Eurotel

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
9.0 out of 10, Wonderful, (1006)
The price is €211
includes taxes & fees
22 Feb - 23 Feb
MONA Ex-Eurotel
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About the area

Map
Route de Caux 16, Montreux, 1823

What's nearby

  • Montreux Christmas Market - 5 min drive
  • Place du Marche - 5 min drive
  • Montreux Casino - 5 min drive
  • Freddie Mercury Statue - 6 min drive
  • Chateau de Chillon - 6 min drive

Getting around

  • Glion Station - 4 min walk
  • Sion (SIR) - 50 min drive

Restaurants

  • ‪Buffet de la Gare - ‬4 min walk
  • ‪Chez Bilia - ‬5 min drive
  • ‪Le Contretemps - ‬6 min drive
  • ‪Chill-on Rec - ‬5 min drive
  • ‪Glion Club - ‬6 min walk

About this property

Hotel Victoria

Upscale family-friendly hotel connected to a railway/underground station
You can look forward to a free breakfast buffet, golfing on-site and a free daily manager's reception at Hotel Victoria. Adventurous travellers may like the ecotours, hiking/biking trails and fishing at this hotel. Treat yourself to a manicure/pedicure or a hot stone massage at the on-site spa. Free in-room WiFi is available to all guests, along with a terrace and mini golf.
Other perks include:
  • A seasonal outdoor pool and a children's pool
  • Free valet parking
  • Tennis courts, express check-out and babysitting (surcharge)
  • Local meal delivery service, multilingual staff and a porter/bellboy
Room features
All 53 individually furnished rooms boast comforts, such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches, such as separate sitting areas and bathrobes.
More conveniences in all rooms include:
  • Changing tables, highchairs and baby baths
  • Bathrooms with heated floors and designer toiletries
  • Wardrobes/cupboards, separate sitting areas and a personal chef

Awards and affiliations

The property is a member of Relais & Chateaux.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free secured, uncovered valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Children's pool
  • Ecotours
  • Fishing
  • Full-service spa
  • Golf
  • Hiking/biking trails
  • Library
  • Mini golf
  • Mountain biking
  • Outdoor pool
  • Private wine tours
  • Tennis
  • TV in common areas
  • Vineyard
  • Winery release events

Family friendly

  • Art supplies
  • Baby bath
  • Baby toys
  • Babysitting (surcharge)
  • Changing table
  • Children's games
  • Children's pool
  • Children's toys
  • Highchair
  • Mini golf
  • Musical instrument
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station
  • Conference centre (2,196 square foot of space)
  • Coworking space

Outdoors

  • Garden
  • In the mountains
  • Terrace
  • Vineyard

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (110 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Bidet
  • Children's slippers
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LED TV

Food and drink

  • Champagne service
  • Chef service
  • Free bottled water
  • Free minibar (limited items)
  • Meal delivery service
  • Restaurant dining guides

More

  • Computer monitor
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Printer
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 16

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CHF 30 per pet, per night
Welcoming dogs and cats only
Food and water bowls and litter trays are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 50.0 per day.
Cots (infant beds) are available for CHF 30.0 per day

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 7.00 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 30 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CHF 30.0 per day
  • Rollaway bed fee: CHF 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

The seasonal pool will be open from 01 May to 31 October
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Victoria Montreux
Hotel Victoria Montreux
Hotel Victoria Hotel
Hotel Victoria Montreux
Hotel Victoria Hotel Montreux

Frequently asked questions

Does Hotel Victoria have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Hotel Victoria?

As of 20 Feb 2025, prices found for a 1-night stay for 2 adults at Hotel Victoria on 23 Feb 2025 start from €247.27, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Victoria pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of CHF 30 per pet, per night.

How much is parking at Hotel Victoria?

Valet parking is free at this property.

What time is check-in at Hotel Victoria?

Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Victoria?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Victoria located?

This family-friendly Montreux hotel is located in the mountains, within 1 mi (2 km) of Gruyère Pays-d'Enhaut Regional Nature Park and Swiss National Audiovisual Museum. Montreux Christmas Market and Musée de Montreux are also within 2 miles (3 km). Glion Station is only a 4-minute walk and Montreux Caux Station is 22 minutes.

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Hotel Victoria Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 17 out of 23 reviews
Rating 8 - Good. 5 out of 23 reviews
Rating 6 - Okay. 0 out of 23 reviews
Rating 4 - Poor. 0 out of 23 reviews
Rating 2 - Terrible. 1 out of 23 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

7.2/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

J

this hotel is performing a service and a quality which is nowadays hard to find
Stayed 1 night in Aug 2024

10/10 Excellent

Leif

We felt like we were movie stars being pampered in luxury with an excellent staff and amenities. A classic luxury palace. We are really backpackers treating ourselves to a couple of great days at The Victoria. Impeccable service. Awesome place. Great staff!
Stayed 2 nights in Sep 2024

8/10 Good

Damien

Wonderful view
The hotel is a bit away from Montreux city center, but easily reachable via the train or the funicular. As it is located high on a hill, you can enjoy a wonderful view over the lake, particularly when wandering in the nice garden of the hotel. Service is perfect, room are old-style but comfortable and very clean. Just be aware that there is no double bed, only two single ones close to each other. Only the choice of the breakfast buffet could be improved, otherwise everything was perfect.
Stayed 3 nights in May 2024

10/10 Excellent

Fiona

Hotel Victoria is around a 3 minute walk from Glion station (cog train from Montreux train station which takes around 12 mins). Stunning views from our lakeside room. Room 3 has an interconnecting door to Room 2 and is not particularly well soundproofed. Due to health issues with our neighbour, little sleep was had on the first night. However, staff were able to move us to a different room for our second night which was appreciated. Hotel and restaurant were full on Christmas Eve. I was surprised to find a lot of young children in the restaurant and lounge running around. With hot plates coming out of the kitchen and elderly clientele with potential mobility issues, it made me nervous and was an accident waiting to happen. On my way out, a child slid past my feet on her belly head first, only stopping an inch or two away from a glass door. No effort as far as I could see that staff or parents were containing the situation. It felt a bit unruly given the fine dining experience at CHF 180 per person. I would have liked to have seen either some form of intervention from staff to remind parents to keep an eye on their children or for there to have been a limit of say, aged 12 and above in the restaurant. Having said all of that, I cannot fault the staff who were attentive, accommodating and friendly. The food was beautifully presented and tasted delicious. Overall, a lovely stay.
Stayed 2 nights in Dec 2024

2/10 Terrible

Miss

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My room wasn’t cleaned on several occasions and I had to notify them daily to clean my room. There was dust and food crumbs, etc on the furniture, hair in the bathroom, dirty soap in the sink, etc. I asked to speak to the manager(who is also the hotel owner) twice about the issue with cleanliness and she refused to see me claiming she was “busy.” Meanwhile, she was constantly around the hotel giving me death stares as if to say “How dare you complain.” Her total disregard about this issue speaks volumes about the staff’s attitude to customer satisfaction. It’s ironical that on the hotel site she claims her family will give you a warm welcome yet could not be bothered to speak to a paying customer about the issues I was having with cleaning. Staff in general (restaurant staff) are very snobby and choose and pick who to serve with respect. Restaurant staff (males) are extremely aggressive especially the Maitre De (not the thin tall one - the thin tall Maitre De is very agreeable) policing guests were to sit often refusing us tables. Whilst the female restaurant staff are friendly, one of them stopped me from opening a bottle of water on the terrace as they “were closed” and ordered me to go into the breakfast bar to use an already opened bottle. Very bizarre attitude. The reception staff were very lovely and kind. The chef is also very good. He makes the best madeleines. However, due to the aggressive nature of the male restaurant staff, I never had dinner at the hotel.
Stayed 8 nights in Jul 2024

10/10 Excellent

Diana

Stayed 1 night in Nov 2024

10/10 Excellent

George

Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Stayed 1 night in Sep 2024

10/10 Excellent

Benjamin

The facility and view were amazing.
Stayed 1 night in Aug 2024

8/10 Good

Yannick

Stayed 1 night in Jul 2024

10/10 Excellent

Frederique

Stayed 3 nights in Jul 2024

10/10 Excellent

dina

Stayed 1 night in Jul 2024

10/10 Excellent

Vippin

Stayed 2 nights in Jul 2024

10/10 Excellent

Michael

Stayed 2 nights in Jun 2024

10/10 Excellent

Jose

Stayed 2 nights in Jun 2024

10/10 Excellent

Caroline

Kennen Sie dieses Gefühl, dass es doch so sein sollte, wie in den „alten Filmen“. So schön. So romantisch…. Hier erfüllt sich diese Sehnsucht, mit den Annehmlichkeiten der Moderne. Wir sind gerne eingetaucht.
Stayed 2 nights in Jun 2024

10/10 Excellent

Walter und Marita

Stayed 1 night in May 2024
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveller

Lovley
Lovley hotel - just what you should expect at this end of the price range.