4/10 Poor
Mike, Kalispell
16 Nov 2024
Disliked: Property conditions & facilities
I checked into this hotel while on a visit to ephrata WA. Upon check in the front desk guy acted like he didn’t know what to do. Then I was given a room on the second floor which was fine. When I got to the room thought it was locked like someone else was in the room. So had to go back to the front desk. The guy acted like I was crazy so we went back up to the room to prove it was locked. Then back to the front desk. I was getting aggravated. He gave us a room on the first floor rm 123. It was fairly clean and easy access. But the bath tub drain was a POS it was stuck in the closed position. I called the front desk and the girl came down to the room and handed me a butter knife to pry the drain stopper up so the tub would drain. This was the craziest thing I’ve ever been told. Then the place wasn’t into even talking about working out a deal on the room price since it was not in good working order
Mike
Stayed 2 nights in Nov 2024