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Eden Hotel& Spa

4.5 star property
Luxury hotel with full-service spa and free breakfast

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Photo gallery for Eden Hotel& Spa

Suite, Balcony, City View
Point of interest
Suite, Balcony, City View
Point of interest
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Breakfast included
  • Gym
  • Room service
  • Spa

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Suite, Balcony, City View

Suite, Balcony, City View | Terrace/patio

Suite, Balcony, City View

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Blackout curtains
Hairdryer
Private bathroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Double or Twin Room, Balcony

Deluxe Double or Twin Room, Balcony

Deluxe Double or Twin Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Classic Double or Twin Room

Classic Double or Twin Room

Classic Double or Twin Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Single Room

Single Room

Single Room

Highlights

Soundproofed
Air conditioning
Smart TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
Digital channels
  • Sleeps 1
  • 1 King Bed

View all photos for Superior Twin Room, Balcony

Superior Twin Room, Balcony

Superior Twin Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

View all photos for Triple Room, Multiple Beds, Balcony, City View

Triple Room, Multiple Beds, Balcony, City View

Triple Room, Multiple Beds, Balcony, City View

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Sofa bed - twin
Blackout curtains
Hairdryer
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed
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About the area

Map
Konak 18, Mostar, HNK, 88000

What's nearby

  • Old Bridge Area of the Old City of Mostar - 6 min walk - 0.4 km
  • Koski Mehmed Pasha Mosque - 6 min walk - 0.6 km
  • Old Bridge Mostar - 8 min walk - 0.6 km
  • Muslibegovic House - 8 min walk - 0.8 km
  • University of Dzemal Bijedic in Mostar - 3 min drive - 2.0 km

Getting around

  • Capljina Station - 32 min drive
  • Mostar (OMO-Mostar Intl.) - 10 min drive

Restaurants

  • ‪Restoran Labirint - ‬6 min walk
  • ‪Šadrvan - ‬8 min walk
  • ‪Restoran Kulluk - ‬6 min walk
  • ‪Divan Restoran - ‬9 min walk
  • ‪Aščinica Balkan - ‬6 min walk

About this property

Eden Hotel& Spa

Luxury hotel near Koski Mehmed Pasha Mosque
Located close to Muslibegovic House and Ljubljanska Banka, Eden Hotel& Spa provides a free breakfast buffet, a poolside bar and a terrace. Indulge in a massage, a body treatment and a body scrub at Eden Beauty Centar, the on-site spa. The on-site restaurant offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a garden and a hair salon.
You'll also find perks such as:
  • A seasonal outdoor pool with sunloungers
  • Free self-parking and valet parking
  • Bike hire, a round-trip airport shuttle (surcharge) and express check-out
  • Express check-in, a porter/bellboy and luggage storage
Room features
All guest rooms at Eden Hotel& Spa feature perks, such as air conditioning, in addition to amenities, such as free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • Smart TVs with digital channels
  • Daily housekeeping, desks and phones

Languages

Bosnian, Croatian, English, French, German, Italian, Serbian, Spanish, Turkish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Smart TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 21 January to 08 March:
  • Swimming pool
  • Water park

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: EUR 120 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted

We should mention

The seasonal pool will be open from 03 March to 03 January
Pool access available from 10:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Eden Hotel Mostar
Eden Mostar
Eden Hotel& Spa Hotel
Eden Hotel& Spa Mostar
Eden Hotel& Spa Hotel Mostar

Frequently asked questions

Does Eden Hotel& Spa have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 10:00 AM to 8:00 PM. The swimming pool is closed seasonally each year from January 21 until March 08.

Is Eden Hotel& Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Eden Hotel& Spa?

Self-parking and valet parking are free at this property.

What time is check-in at Eden Hotel& Spa?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Eden Hotel& Spa?

Checkout is at 11:00 AM.

Does Eden Hotel& Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 120 per vehicle applies.

Where is Eden Hotel& Spa located?

Located in the heart of Mostar, this luxury hotel is within a 10-minute walk of Koski Mehmed Pasha Mosque and Muslibegovic House. Ljubljanska Banka and University of Dzemal Bijedic in Mostar are also within 1 mi (2 km).

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Eden Hotel& Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 55 out of 95 reviews
Rating 8 - Good. 23 out of 95 reviews
Rating 6 - Okay. 12 out of 95 reviews
Rating 4 - Poor. 3 out of 95 reviews
Rating 2 - Terrible. 2 out of 95 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nabeel

Excellent staff, great location (close to old town), wonderful stay
Stayed 1 night in Nov 2024

10/10 Excellent

zeljko

Super Hotel
Stayed 2 nights in May 2024

10/10 Excellent

Danilo

Nice location and staff.
Stayed 1 night in Aug 2022

6/10 Okay

Enrique Raul

The Restaurant was very good. Breakfast was súper complete. The waiters and assistant very helpful at al times. Too crowded with tour passengers that made it slow. We stayed 2 days , the second day they only changed the tówels. Didn’t clean the rest. I needed an adaptor yo charge my phone and didn’t have on. Not a 4 Star hotel for sure.
Stayed 2 nights in Sep 2024

10/10 Excellent

Mitja

Great hotel for decent price
Very nice hotel a bit out of city center. Spacious rooms, good bed, breakfast is basic but good. Friendly and serving staff.
Stayed 1 night in Jun 2023

8/10 Good

Said

Nice place.
Nice place. Very spacious room. Smelled nice when we checked in. Second day as they were cleaning, there was an unpleasant odour to the room and hallway. Breakfast options were limited but sufficient.
Stayed 1 night in May 2024

10/10 Excellent

Jan

nice hotel with view, pool and sauna
Stayed 3 nights in Apr 2023

10/10 Excellent

Marjolaine

Very nice hotel. Beautiful view from the balcony
Stayed 1 night in Jul 2023

8/10 Good

Darshana

Located in a very convenient place, it's walking distance to Old Bridge and the city. The room is spacious, clean, and comfortable. Room amenities were minimal; they did not provide a water kettle or tea/coffee in the room.
Stayed 1 night in May 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
My husband and I travel quite often. This being said, as a 4 star standing hotel, we were disappointed with the room. The first 3 floors look remodeled, but beyond (4th through 6th) the carpets were worn, there were patched up holes throughout the room, the trash had not been emptied prior to our arrival and there was a distinct smell coming from the bathroom. It was a disappointment considering the standard. Yes, the location is perfect with a 10 minute walk to the Old Bridge but please note that there is a steep hill to walk up and down. For younger patrons this is no big deal but would have been nice to know prior to booking because of mobility issues associated with my mother (their parking lot is a big hill as well).
Stayed 2 nights in Nov 2024

10/10 Excellent

Sasa

Eden Hotel was beautiful. The room that we had was spacious and it had an amazing terrace that overlooked the city. The staff was very friendly and the room was clean. Included parking was very convenient.
Stayed 1 night in Jul 2023

4/10 Poor

Valentina

Liked: Property conditions & facilities
Disliked: Cleanliness
Shower bath not clean and not working properly.
Stayed 1 night in Aug 2024

6/10 Okay

Mikael

Liked: Cleanliness
Place is what it is
Checked in, 1st assigned room, was dirty and wasnt cleaned up. So we went back down tolobby to get a room that was ready/cleaned. Breakfast was not the best. Dont expect much
Stayed 1 night in Jun 2024

10/10 Excellent

Farah

The location to the bridge was great. It was a bit of a walk b/c it was downhill and then uphill very doable. The staff was helpful. Room was very clean and we had a very comfortable stay. The heated floors in the bathroom was great!

6/10 Okay

Ragnhild

Liked: Cleanliness
Great location
The hotel was nice and had spaces rooms, but we expected a coffee maker in the room. The breakfast was not 4 star… it was very simple. The location was perfect if you want to see the bridge, and the service was good.
Stayed 1 night in Jul 2023

10/10 Excellent

Samuel

Got upgraded to an absolutely stunning room. Even without the upgrade, for the price we paid this place is absolutely amazing value, especially with the free parking and breakfast. The breakfast is fine - it’s nothing amazing, but for the price of the room it more than does the job. The location is great, walking distance to everything you need to see in Mostar. Didn’t have time to use the pool sadly, but it looked beautiful. Will definitely return if back in Mostar.
Stayed 1 night in Jun 2022

8/10 Good

Kimberly

The rooms at this hotel were very nice and modern. The beds were very comfortable and I have to say we had the best night sleep in the two weeks we had been traveling around the area! We also had an amazing view of the city and the staff was very kind and helpful. One thing to note is that the entrance to the hotel was complicated. Our GPS didn't give great directions of the area and we ended up circling behind the hotel through very narrow, steep streets. And while the hotel is not far from Stari Most, the path there wasn't very well lit or we might have walked there in the evening. Also, when we checked out we learned that there was a mini bar we could have used. Look for it as it is well hidden!
Stayed 1 night in Jul 2023

2/10 Terrible

Asso

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Whwn we arrived the room was not ready and not clean
Stayed 1 night in Aug 2023

6/10 Okay

Alan

Disliked: Staff & service
Hotel is located on edge of town, but according to google, 6 minute walk to bridge. We had a large suite on top floor on corner, with balconies on both sides. Great views. Restaurant food is quite good. Room is comfortable and well lit. Parking on hotel property in front - safe and convenient. I would consider this a 5* physical facility. BUT I would never stay here again and I would warn anyone else against doing so. Some of the staff staff here are consistently the worst I have ever experienced. The girl who checked us in was unfriendly, unhelpful, did the absolute minimum, hated answering questions (and did so badly) and was basically useless. (And then she apparently complained to colleagues that my wife was asking questions and expecting answers.) The "muscle" (a large beefy guy who did physical stuff like helping with our luggage, driving the hotel car and adjusting the patio umbrellas) tried to scam my wife with some shady scheme to buy cherries from his buddy. When we asked for more toilet paper, the maid came by, left us 2 rolls (and took the unfinished one!) and some fresh towels, and never came back to clean the room, even though I left a "clean this room" tag on the door. We requested a 2'nd room card, which every other hotel gives us - generally they see how many people are checking in and give us that number of cards. The girl at the desk said that she couldn't do it and to ask in the morning. I asked in the morning and was initially refused. ...
Stayed 2 nights in May 2024

10/10 Excellent

Nabeel

Amazing hotel and, especially, staff. Everyone in the staff, including the front desk representatives, breakfast staff, and cleaning team, was excellent. The property is at a great location; it is a five minute walk to the old town. We liked the hotel and staff so much that we changed our plans to extend our stay there!
Stayed 2 nights in Nov 2024

10/10 Excellent

Claudia

Stayed 1 night in Oct 2024

6/10 Okay

Jessica

Stayed 1 night in Sep 2024

10/10 Excellent

Alexander

Hervorragendes Personal, insbesondere im Restaurant. Wir haben uns vom ersten Tag an sehr wohl gefühlt und wurden wie Familienmitglieder ganz herzlich behandelt. Insbesondere die Kinderfreundlichkeit der Restaurantmitarbeiter war beeindruckend. Auch der Hotelchef war sehr nett und freundlich. Ein schönes und familiengeführtes Hotel mit Herz. Vielen Dank!
Stayed 3 nights in Aug 2024

10/10 Excellent

Robert

Stayed 1 night in Aug 2024

2/10 Terrible

Tara

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible property, avoid at all costs. Room was filthy, hallways filled with dirty couches, dust and dead bugs, shower appalling. Canceled one night and management refuses to respond to Expedia about refund. All around 0/10
Stayed 2 nights in Jul 2024