New Grand Hotel provides everything that you need. Stay connected with free in-room WiFi.
Other perks include:
Breakfast (surcharge), express check-in and a lift
Concierge services, tour/ticket information and multilingual staff
Smoke-free property
Room features
All guest rooms at New Grand Hotel have amenities, such as free WiFi, free newspapers and minibars.
Extra amenities include:
Heating and portable fans
Showers, hairdryers and shampoo
TVs with digital channels
Languages
Dutch, English, French
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Street parking available
Food and drink
Breakfast available for a fee
Conveniences
Limited-hour front desk
Guest services
Concierge services
Multilingual staff
Tour and ticket assistance
Accessibility
Lift
More
2 floors
Smoke-free property
Room amenities
Bathroom
Hair dryer
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
TV with digital channels
Food and drink
Minibar
More
Desk
Free daily newspapers
Heating
Iron/ironing board on request
Portable fan
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 11:30 AM
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Special check-in instructions
The front desk is open daily from 11:00 AM - 11:00 PM
Front desk staffed during limited hours
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Payment types at the property
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts major credit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Property is also known as
Minotel New Grand
Minotel New Grand Hotel
Minotel New Grand Hotel Mouscron
Minotel New Grand Mouscron
New Grand Hotel Hotel
New Grand Hotel Mouscron
New Grand Hotel Hotel Mouscron
Frequently asked questions
Is New Grand Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at New Grand Hotel?
New Grand Hotel doesn't offer parking.
What time is check-in at New Grand Hotel?
Check-in start time: 3:00 PM; check-in end time: 11:30 AM.
What time is check-out at New Grand Hotel?
Checkout is at 11 AM.
Where is New Grand Hotel located?
Located in the heart of Mouscron, this hotel is within 1 mile (2 km) of Chateau des Comtes de Mouscron, Grand Place De Mouscron and Le Canonnier Stadium. Centr'Expo and Aalbeke Windmill are also within 3 miles (5 km). Mouscron Station is only a 1-minute walk.
New Grand Hotel Reviews
Reviews
2.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
This hotel is totally misrepresented on the Internet...and the stairwell, hallways as well as rooms smelled of urine. There is no Wi-Fi. Staff were not helpful. We had booked for 2 nights but could not stay the second because of the smell...they would not give us the money back. They asked for cash for the one night and we should reverse the Credit Card...but then did not give us a receipt. The credit card company needs the cash receipt. Now, they have the money for three rooms for three nights...and we stayed only one. I am sure the head office of this chain has not been to this hotel!
Edna
2/10 Terrible
loubabou
28 May 2012
Disliked: Cleanliness, room comfort
TRES DECEVANT !
NEW GRAND HOTEL à MOUSCRON-
NUIT DU 23 MAI 2012
Nous ne sommes pas restés
les photos sur le site ne correspondent pas du tout à la chambre dans laquelle nous avons été placés..............