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"We were warmly welcomed and provided with excellent information about the hotel, dining options and a Basel Travel card to use on all public transport. Reception staff were excellent. Public transport stops are located close by the hotel as is old town, which is an easy walk. Hotel rooms were a great size with very good amenities. The restaurant on site provides an excellent breakfast at a reasonable price. I highly recommend this Hotel."

"Personalised service with kind staff members happy to help! "

"We have just got home from a long weekend staying at this hotel and cannot fault it at all We were a large group of 14 and were looked after brilliantly And a special shout out to the very friendly and helpful receptionist who was fantastic 👏👏👏"

"The staff were very helpful and the rooms very clean. They seemed to have been recently renovated. The hotel was situated close to the centre of town. However, the area around the hotel seemed dirty and there were many vacant shops etc. "

"One of the best Pullman hotels I’ve ever stayed at. Not only it’s very central, they provide you with free public transport for your stay (apparently a lot of hotels in Basel do this), their service was warm and friendly, they provide you with bottles of still and sparkling water! Also memory foam pillows! Which was what I needed after a long day! "

"Big. Clean room, hot comfy shower, super nice pillows."

"This is a most excellent hotel!"

"It's in great location, walkable from the main train station and also walkable to the main touristy/restaurant area of the city. The room we had was huge, more like a small apartment. Everything was in great condition and checkin was super easy. Having the free bus pass was very handy, as it meant we could make our way back to the airport at no extra charge (you need bus 50 to get to the airport, it stops just on the left hand side (as you are walking out) of the main entrance to the SBB station. The only slight negative is the room felt quite warm, which was the case for all of the hotels we stayed in in Switzerland. We had air con but turning that down didn't make too much of a difference. But I would say this is a great place to stay if visiting Basel or even if you are just transiting through e.g. making your way to or from the mountains. "

"Friendly. Simple room. Excellent breakfast. Central"