Murano Holidays

The room was clean, comfortable and decorated to have a nice classy feel. Loved the jacuzzi. The staff at the restaurant were very nice and took good care of us at meal time. Location is excellent, right on gondola row and close to St. Mark Square. Not a dock at the hotel but only 4-5 minutes walk from the dock.

Great boutique hotel with charming furnishings that give it a historical feel consistent with being in Venice. The person at the front desk, Dylan, was wonderful. Very helpful and friendly, and went above and beyond to make our stay excellent.

Great location and most of the staff were wonderful to deal with.

Excellent location. Steps away to Realto bridge. Walkable distance to all historic sites. Breakfast is very good. Staff are very helpful.

Mainly good location except entrances to the hotel were through a narrow lane which felt unsafe. The main area was only 100 yards or so, but anyone could be behind you. As a solo lady didn’t enjoy this lane and no mention on Expedia before I booked. Most staff were ok but some were unhelpful when asked where some places were. 1 receptionist didn’t want to mark my map and when pressed clearly marked a totally different area. So I walked 20 mins to be told I was in the wrong place. On arrival the room allocated stank of drains, I flushed the WC several times but it was dreadful. I went to reception and had to be forceful to change rooms. First receptionist simply shrugged and said they had no other too available which was a lie. Fortunately another receptionist took over and I was moved. They took pleasure later in saying the maid didn’t smell anything!