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Jacaranda Nairobi Hotel

3.5 star property
Family-friendly Nairobi hotel in Highridge with 2 restaurants

Choose dates to view prices

Photo gallery for Jacaranda Nairobi Hotel

Garden
Twin Room
Front of property
2 restaurants, breakfast, lunch served; local and international cuisine
Interior entrance

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Gym
  • Pool
  • Room service
  • 24/7 front desk
The current price is €124
includes taxes & fees
1 Mar - 2 Mar

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Twin Room

View from room

Twin Room

Highlights

Balcony
Soundproofed
Air conditioning
Plasma TV
Premium bedding
Memory foam bed
Ceiling fan
Blackout curtains
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room

Memory-foam beds, minibar, in-room safe, desk

Triple Room

Highlights

Balcony
Soundproofed
Air conditioning
Plasma TV
Memory foam bed
Ceiling fan
Blackout curtains
Deep-soaking bath
  • 23 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Balcony
Soundproofed
Air conditioning
Plasma TV
Egyptian cotton bed sheets
Memory foam bed
Premium bedding
Blackout curtains
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Best Western Plus Westlands

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, (186)
The price is €158
includes taxes & fees
17 Feb - 18 Feb
Best Western Plus Westlands
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About the area

Map
Woodvale Grove, Westlands, Nairobi, 00800

What's nearby

  • Sarit Centre - 3 min walk
  • Westgate Shopping Mall - 14 min walk
  • University of Nairobi - 3 min drive
  • Nairobi National Museum - 4 min drive
  • Arboretum - 9 min drive

Getting around

  • Syokimau Station - 27 min drive
  • Nairobi (NBO-Jomo Kenyatta Intl.) - 30 min drive

Restaurants

  • ‪Barista & Co. Specialty Coffee (Sarit) - ‬6 min walk
  • ‪The Alchemist Bar (The Bus) - ‬6 min walk
  • ‪Java House - ‬5 min walk
  • ‪NewsCafe Sarit Centre - ‬5 min walk
  • ‪Roco Mamas - ‬8 min walk

About this property

Jacaranda Nairobi Hotel

Family-friendly hotel near Sarit Centre
Located close to Westgate Shopping Mall and Arboretum, Jacaranda Nairobi Hotel provides a poolside bar, a free daily manager's reception and a terrace. Indulge in a sports massage, a facial and a body treatment at the on-site spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and local and international cuisine. Yoga classes and fitness classes are offered at the health club; Jacaranda Nairobi Hotel also has a coffee shop/cafe, a garden and a hair salon. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Additional perks include:
  • An outdoor pool and a children's pool, with sunloungers and pool umbrellas
  • Free self-parking
  • Limo/town car service, wedding services and a porter/bellboy
  • Meeting rooms, luggage storage and a banquet hall
Room features
All 128 rooms boast comforts such as 24-hour room service and air conditioning, in addition to perks such as free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with free toiletries and hairdryers
  • Plasma TVs with premium channels
  • Balconies, coffee/tea makers and ceiling fans

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • The Node Restaurant

Things to do

  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Outdoor pool
  • Pilates classes
  • Sauna
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Plasma TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The property is closed between 5 June and 6 June.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Jacaranda
Hotel Jacaranda Nairobi
Jacaranda Hotel
Jacaranda Hotel Nairobi
Jacaranda Nairobi
Jacaranda Nairobi Hotel
Nairobi Hotel Jacaranda
Nairobi Jacaranda Hotel
Jacaranda Nairobi Hotel Hotel
Jacaranda Nairobi Hotel Nairobi
Jacaranda Nairobi Hotel Hotel Nairobi

Frequently asked questions

Does Jacaranda Nairobi Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Jacaranda Nairobi Hotel?

As of 16 Feb 2025, prices found for a 1-night stay for 2 adults at Jacaranda Nairobi Hotel on 1 Mar 2025 start from €123.53, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Jacaranda Nairobi Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Jacaranda Nairobi Hotel?

Self-parking is free at this property.

What time is check-in at Jacaranda Nairobi Hotel?

Check-in start time: noon; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Jacaranda Nairobi Hotel?

Checkout is at 10 AM.

Where is Jacaranda Nairobi Hotel located?

This family-friendly Nairobi hotel is located in the entertainment district, within a 15-minute walk of Sarit Centre and Westgate Shopping Mall. Arboretum and University of Nairobi are also within 2 mi (3 km).

Jacaranda Nairobi Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 43 out of 154 reviews
Rating 8 - Good. 74 out of 154 reviews
Rating 6 - Okay. 23 out of 154 reviews
Rating 4 - Poor. 13 out of 154 reviews
Rating 2 - Terrible. 1 out of 154 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

LEWIS

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location for my needs. Screens on windows might help keep mosquitoes away.
Stayed 1 night in Feb 2025

8/10 Good

Imad

Travelled with family
Liked: Cleanliness, staff & service
Very convenient location. Friendly staff. Property needs renovation.
Stayed 2 nights in Aug 2024

4/10 Poor

H.

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Average hotel but we were given a room with no AC. Then sent to a room with a noisy AC. Then sent to a room without twin beds and I slept on a mattress on the floor. Staff are friendly and it’s across the street from a nice mall.
Stayed 2 nights in Jul 2024

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly helpful staff, very clean room, no air con. Enjoyed my stay good value.
Stayed 3 nights in May 2024

10/10 Excellent

Nobuaki

Stayed 2 nights in Apr 2024

6/10 Okay

James

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The WiFi system does not work well. They use some sort of system that is easily blocked by anti-virus protection and the only solution is get help from their IT guy. I did not have this problem elsewhere like another hotel or at the airport that all had the open access/no password connection. Secondly, this place is in need of serious remodeling and upgrading - it is thread bear throughout. The closet doors were nearly falling off. It is over priced for the status of the facilities.. The gym has equipment that is old and some do not work like the stationary bikes. The only positive aspect is the garden and pool area
Stayed 5 nights in Mar 2024

10/10 Excellent

Peter

Stayed 1 night in Jan 2024

8/10 Good

NAVIN

Stayed 1 night in Oct 2023

8/10 Good

Richard, San Diego

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A green oasis in a great part of Nairobi. The superior rooms are recently updated and very comfortable. Very nice!
Stayed 2 nights in Sep 2023

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel at a good price.
Stayed 1 night in Aug 2023

10/10 Excellent

Howard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort in the City
Extremely friendly staff, well appointed rooms, in a lovely setting, and great location.
Stayed 4 nights in Jul 2023

8/10 Good

Keeley

Travelled with partner
Liked: Cleanliness, staff & service
We were harassed by beggars when walking around the area at night. While the beggars don't do anything but beg, it gets annoying. Property needs updating. Staff is amazing. The staff makes it worth staying at. Also, being right by the Sarit was so convenient.
Stayed 8 nights in Jul 2023

10/10 Excellent

emma

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent value for location and faciltities. Great gym, spa and pool, and good selection for breakfast. Great to have a green space, and quiet pieve of nature in the heart of nairobi.
Stayed 3 nights in Jun 2023

8/10 Good

JALAL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was wonderful
Stayed 7 nights in Jun 2023

10/10 Excellent

JALAL

Stayed 4 nights in May 2023

10/10 Excellent

Howard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warmth in the heart of Nairobi
Ideal location. Friendly staff. Clean and comfortable. Good breakfast.
Stayed 1 night in Mar 2023

10/10 Excellent

Howard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcome in the k heart of Nairobi
Welcoming, efficient and friendly. Amazing location.
Stayed 1 night in Mar 2023

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2022

10/10 Excellent

Bala Pratap

Stayed 2 nights in Apr 2022

8/10 Good

LEWIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms needs updating. The bath tub had cracked tiles etc. Buffet breakfast is over priced for customers who do not eat a lot of food for breakfast.
Stayed 3 nights in Mar 2022

10/10 Excellent

ANGELA

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel see you soon
Stayed 7 nights in May 2021

8/10 Good

Lisa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was the hotel for one night, as I transferred to Nairobi for work. Due to Covid restrictions, most of the hotel was closed/blocked for use, but overall, the room was fine, internet connection good, and had a pleasant stay.
Stayed 2 nights in Aug 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Stayed 7 nights in Feb 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness
nice place, beautiful garden, nice staff. location makes it accessible to great restaurants and shops
Stayed 4 nights in Feb 2020