Nakhon Nayok Province Holidays

Comfortable and clean. Friendly staff.

Property was nice, staff was very courteous. The problem was that I booked 2 rooms for a group that weren’t family. A girlfriend that I travel with and myself were in one room and another friend and her husband were in another room. We checked in, split off from the married couple and the desk got the rooms totally backwards and documented that I was with the man and presented me with bills upon departure with supposedly my charges with his name and room number listed. My friend and I paid cash for our charges, did not receive a receipt, then a few minutes later were given more charges for ice cream Sundays agin for his room but charged to me but these Sundays were never ordered by any of the 4 of us. We hung around a while while they tried to find the bills then presented us with charges that were not signed by any of us. After 15 minutes, they said it was ok, not to worry, no charges would be posted. After we left I got a message that myself and the man that went with us still owe a bill for “our” room! What a cluster. They would not and could not understand the confusion. I’m still trying to get copies of the charges, which amount to about $25.00 USD. The four of us stayed there 3 nights. Such a small amount to go round and round about. Other than that it was fine.

Stayed for 3 nights in a River view suite. Majestic view from the balcony. The lounge was good, just to note it finishes at 6pm as it converts into a bar. Wasn't able to peruse it as much because there's just to much to do in Bangkok. Concierge were amazingly helpful; Woody, Amy and Kelly were really friendly and their infectious smiles just set a positive tone for our trip; from memory Bruno assisted with the check-in and while we had to wait for our room we were able to access the Lounge. The room had a weird musk to it upon initial check in; nothing that opening the balcony door won't fix (you do have to sign a waiver but normally that was hassle free and done during check in.) Bjggest issue is from the facilities perspective; there was only one operational guest lift (and one service lift) so that meant long waits especially during bar opening hours (5pm-midnight). Definitely would stay here again if I came back to Bangkok and wanted a Riverside hotel!

Bangkok was the first stop in our trip, and I really liked that this hotel was close to a lot of the activities we planned. The whole interior was top tier, and the rooms were so beautiful. It was such a relief to step into the quiet of the hotel after the hustle and bustle of all the activities. The rooftop bar was also such a great addition. We had drinks one night and just stayed for a few hours taking in the scene and lights. 10/10 would recommend!

The staff was incredibly kind and helpful, very polite. The location was ideal, close to the river, mall in the same building, sooooo many dining options from street food, to restaurants to fast food all within 1 min walk. Bus stop is right across the street, train station is about a 5 min walk. Loved this hotel, would definitely stay here again.