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Hotel Art Resort Galleria Umberto

4.0 star property
Baroque Naples hotel in Naples City Centre with a 24-hour front desk

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Art Resort Galleria Umberto

Deluxe Double Room, 1 Double or 2 Single Beds, Non Smoking, Balcony
City view from property
Outdoor dining
Exterior detail
Bar (on property)
VIP Access

Reviews

8.2 out of 10

Very good

Guests liked:

Friendly staff

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
The price is €184
includes taxes & fees
1 Dec - 2 Dec

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Double or Twin Room

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Double or Twin Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Double or Twin Room

Premium bedding, minibar, in-room safe, individually decorated

Superior Double or Twin Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Triple Room

Superior Triple Room

Superior Triple Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
  • 22 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds OR 1 Double Bed and 1 Single Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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includes taxes & fees
20 Dec - 21 Dec
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About the area

Map
Galleria Umberto I 83, Naples, NA, 80132

What's nearby

  • Galleria Umberto I - 1 min walk - 0.0 km
  • Via Toledo - 2 min walk - 0.2 km
  • Piazza del Plebiscito - 6 min walk - 0.5 km
  • Molo Beverello Port - 8 min walk - 0.7 km
  • Port of Naples - 15 min walk - 1.3 km

Getting around

  • Municipio Station - 6 min walk
  • Napoli Marittima Station - 14 min walk
  • Naples International Airport (NAP) - 44 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Sorbillo Piccolina - ‬1 min walk
  • ‪Anna Bellavita - ‬1 min walk
  • ‪Malafronte Napoli - ‬2 min walk
  • ‪Casa Infante - ‬2 min walk

About this property

Hotel Art Resort Galleria Umberto

Upscale hotel revitalised in 2020 and located near Via Toledo
A short walk from Piazza del Plebiscito and Molo Beverello Port, Hotel Art Resort Galleria Umberto provides a free daily manager's reception, a terrace and dry cleaning/laundry services. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with car hire on-site and a bar.
Other perks include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge)
  • Express check-out, express check-in and free newspapers
  • Luggage storage, a front desk safe and multilingual staff
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms are individually furnished, and boast comforts, such as 24-hour room service and premium bedding, in addition to perks, such as laptop-friendly workspaces and air conditioning.
Extra amenities include:
  • Reusable coffee/tea filters and LED light bulbs
  • Bathrooms with bidets and shower/bath combinations
  • LCD TVs with cable channels
  • Wardrobes/cupboards, balconies and cots/infant beds

Languages

English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Parking on site (EUR 25 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Onsite parking options include a garage and a carport

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 12 for adults and EUR 12 for children
  • A bar/lounge
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Baroque architecture
  • Built in 2005
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 10 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 10 kg per pet
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are available for EUR 10 per day

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 12 for adults and from EUR 12 for children
  • Airport shuttle fee: EUR 45 per vehicle (return, maximum occupancy 3)
  • Self-parking fee: EUR 25 per day
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Art Galleria Umberto
Art Galleria Umberto Naples
Hotel Art Resort Galleria Umberto
Hotel Art Resort Galleria Umberto Naples
Art Hotel Naples
Art Galleria Umberto Naples
Hotel Art Resort Galleria Umberto Hotel
Hotel Art Resort Galleria Umberto Naples
Hotel Art Resort Galleria Umberto Hotel Naples

Frequently asked questions

Is Hotel Art Resort Galleria Umberto pet-friendly?

Yes, this hotel allows cats and dogs with a maximum weight of up to 10 kg per pet. There's a fee of EUR 10 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Hotel Art Resort Galleria Umberto?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at Hotel Art Resort Galleria Umberto on 1 Dec 2024 start from €174.68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Art Resort Galleria Umberto?

Self-parking is available for EUR 25 per day.

What time is check-in at Hotel Art Resort Galleria Umberto?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Hotel Art Resort Galleria Umberto?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Does Hotel Art Resort Galleria Umberto provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 45 per vehicle applies.

Where is Hotel Art Resort Galleria Umberto located?

Located in Naples City Centre, this hotel is steps away from Galleria Umberto I and Via Toledo. Castel Nuovo and Piazza del Plebiscito are also within 10 minutes. Municipio Station is 6 minutes by foot and Toledo Station is 6 minutes.

Hotel Art Resort Galleria Umberto Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 151 out of 374 reviews" "
Rating 8 - Good. 134 out of 374 reviews" "
Rating 6 - Okay. 53 out of 374 reviews" "
Rating 4 - Poor. 13 out of 374 reviews" "
Rating 2 - Terrible. 23 out of 374 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Stayed 3 nights in Oct 2024

10/10 Excellent

Hong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, easy access to all the tourist spots also close to the port for day trips.. and lots of nice restaurants near by too
Stayed 3 nights in Oct 2024

10/10 Excellent

Utpal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not crowded. Near metro, nice part of town. View of grand hall from room was amazing. Only complaint is having to pay 10c to ride the lift. We did not have change when we came in for checking in. Fortunately we were able to ride with someone else.
Stayed 3 nights in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plane delayed arrived after mid nite Night staff was SO very helpful. Our stay was very pleasurable.
Stayed 2 nights in Oct 2024

4/10 Poor

Tiffany

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Analia

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 3 nights in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay at the Galleria Umberto. We were worried that we would have to lug our luggage around for a few hours before check in as we got to Naples at 10 and didn’t have check in until 2:00 PM, but they were great and held our luggage for us while we explored the local area. The staff was great!
Stayed 3 nights in Sep 2024

10/10 Excellent

Jean, Brooklyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a really cool hotel. The rooms are like a museum, stylized gilded furniture, a huge canopy bed, balcony, and great 24 hour front desk service. Arrival by car is tricky, (nowhere to pull up to) but it can be done with the staff's help, and they help you find nearby (paid) parking. It is located within a traditional shopping center on the 4th floor which is just a few steps away from one of Naples' best walking streets with amazing restaurants and shops, and the Spanish Quarter. We would absolutely stay there again!
Stayed 3 nights in Aug 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
absolutely lovely place and mint staff..
Stayed 3 nights in Jul 2024

6/10 Okay

Jade

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
This hotel is in a great location, right on the outskirts of the Spanish quarter and close to a few metro stations and the port so you can get around very easily! The room was a bit tired, fittings in the shower coming off, but really appreciated the double glazing as Naples is a loud city! Lovely balcony looking out onto the street of Naples. Only unfortunate incident was that when we came back from a day out, our balcony door had been left open from what we assume was the servicing staff, as we checked everything was locked upon leaving. When I told the staff about this on checkout, they just replied with 'ok' rather than any sort of apology which we found very disappointing. Great location, wouldn't stay again.
Stayed 3 nights in Apr 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building, beautiful art. The most beautiful place I have ever stayed. Good breakfast
Stayed 5 nights in Mar 2024

8/10 Good

Michela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
C
Stayed 1 night in Dec 2023

2/10 Terrible

Russell

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Never ever again
Where to start? The rooms are shown with lovely high ceilings and curtained windows. Our was on the third floor and the curtains covered brick walls. No opening windows. No windows. We we off season, luckily, as the air con didn't work. The room was like an oven. The fridge was noisy all night with only three cans of soft drink provided. The toilet seat was broken, which will amusing describing to the front desk, had nothing done about it in the four days we were there. Breakfast at €11 is a rip off, and frankly dangerous. One platter of sliced hard-boiled egga had small fruit flies all over it. The bed was ridiculously hard. Only two pillows provided, and both were paper thin. The iron they provided fused and blew the trip out taking out all the power sockets in the room. There is no bar, even though they advertise one. The worst hotel experience I can remember in a very long time. Staff were ok - I guess it's the owner!
Stayed 3 nights in Nov 2023

10/10 Excellent

ARINA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023

6/10 Okay

FORTUNA

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
First, let me say that the people working at the hotel were fabulous. With the exception of the young lady working in the breakfast room one morning, every employee I met was friendly and more than willing to help. If the elevator and gate in the galleria had been working, this would have been a five-star hotel. But unfortunately when I was there the elevator was out of service and you had to use the elevator in an adjacent building. To do that, you had to walk through an alleyway littered with the bodies of homeless men and their dogs who had relieved themselves on the walkway and the walls. It just felt unsafe to me, a woman traveling alone. Also, Galleria Umberto has alas seen its better days from quite a distance. It is not being maintained well, which is unfortunate since it used to be quite upscale and wonderful. Cleanliness alone would help a great deal. But, again, as for the people working at the hotel, I simply cannot say enough good things. The breakfast, too, by the way, was exceptional - way more than I could ever eat and way above what I've found in other hotels during my travels.
Stayed 7 nights in Oct 2023

6/10 Okay

Katherine, Greenwich

Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2023

8/10 Good

Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was good, close to shops, restaurants and the metro so easy to access museums, historic sites etc. The hotel is located within the Galleria, on the third and fourth floors of the building. Not easy to find, but perfectly comfortable and providing good service once you get there.
Stayed 7 nights in Oct 2023

2/10 Terrible

Sandra J

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

Abel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean , great location and amazing customer service !!
Stayed 2 nights in Sep 2023

10/10 Excellent

Luis, Mission

Liked: Staff & service, property conditions & facilities
We enjoyed our stay! There were lots of walkable shops and restaurants around the hotel! It was cool to be able to say we stayed in the galleria Umberto! It was like staying in an art gallery! There is a Castle right down the street. I would highly reccomend this hotel!
Stayed 3 nights in Sep 2023

6/10 Okay

Matteo

Travelled with partner
Nice rooms but you are paying for an hotel without a reception and basic level of service. Access to the rooms is a little contrived with a small and slow elevator. Location is great, but it may feel weird to live inside a decadent gallery.
Stayed 2 nights in Jul 2023

10/10 Excellent

Christophe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location to explore Naples. A hidden gem!
Every single staff member went above and beyond for me. As a women travelling alone, they made sure I was picked up from airport, even after flight delays. They helped me navigate the city and organised transport when needed. Room was spacious, comfortable and has eveningypu could need. Breakfast was a lovely selection with stunning views of the glass roof of the Galleria. Highly recommend location for San Carlo theatre (directly across the street), the funicular to Castel Elmo (also across the street) and easy access to many sites of Naples.
Stayed 2 nights in Jun 2023

8/10 Good

William Boughton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A delightfully quirky hotel. Inside of the Galeria Umberto , right beside coffee shops and even a McD's. The room was well appointed and individually styled. Very comfortable with a view over the mall. The quirky old elevator require ¢10 to operate , and whilst the front desk supplies these,we brought our own. Our ONLY complaint was the dearth of an ironing board...iron they had...board...not so much.
Stayed 4 nights in May 2023

6/10 Okay

Sara

Stayed 2 nights in Jun 2023

8/10 Good

Emanuela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was accomodating a request for a room with external view which was very nice. Spacious and comfortable room with a view.
Stayed 3 nights in Jun 2023