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Serendipity

Guesthouse connected to a shopping centre in Naples

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Photo gallery for Serendipity

Minibar, individually decorated, desk, blackout curtains
Exterior
Deluxe Room, 1 Queen Bed, Non Smoking, Mountain View (Life)
Deluxe Room, 1 Queen Bed, Non Smoking, Mountain View (Life)
Superior Room, 1 Queen Bed, Non Smoking (Imagine) | Room amenity
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • Housekeeping
  • Air conditioning
  • Free WiFi

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Room, 1 Queen Bed, Non Smoking (Imagine)

Superior Room, 1 Queen Bed, Non Smoking (Imagine)

Superior Room, 1 Queen Bed, Non Smoking (Imagine)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking (Yourself)

Standard Room, 1 Queen Bed, Non Smoking (Yourself)

Standard Room, 1 Queen Bed, Non Smoking (Yourself)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking (Explore)

Superior Room, 1 Queen Bed, Non Smoking (Explore)

Superior Room, 1 Queen Bed, Non Smoking (Explore)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking, Mountain View (Happy)

Deluxe Room, 1 Queen Bed, Non Smoking, Mountain View (Happy)

Deluxe Room, 1 Queen Bed, Non Smoking, Mountain View (Happy)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking, Mountain View (Life)

Minibar, individually decorated, desk, blackout curtains

Deluxe Room, 1 Queen Bed, Non Smoking, Mountain View (Life)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

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About the area

Map
PIAZZA GARIBALDI 39, Naples, NA, 80142

What's nearby

  • Piazza Giuseppe Garibaldi - 2 min walk - 0.2 km
  • Naples Underground - 13 min walk - 1.2 km
  • Port of Naples - 18 min walk - 1.6 km
  • Molo Beverello Port - 2 min drive - 2.3 km
  • Via Toledo - 3 min drive - 2.3 km

Getting around

  • Piazza Garibaldi Station - 2 min walk
  • Naples (INP-Naples Central Rail Station) - 4 min walk
  • Naples International Airport (NAP) - 61 min drive

Restaurants

  • ‪Caffè Mexico - ‬3 min walk
  • ‪I Sapori di Parthenope - ‬2 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Mimì alla Ferrovia - ‬3 min walk
  • ‪Iris Ristorante Pizzeria - ‬8 min walk

About this property

Serendipity

Guest house near Spaccanapoli
Close to Naples Underground and Port of Naples, Serendipity provides amenities such as a snack bar/deli. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Express check-out, express check-in and smoke-free property
  • Luggage storage, tour/ticket information and a lift
  • A water dispenser
  • Guest reviews give top marks for the helpful staff
Room features
All rooms are individually decorated, and feature comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and printers.
Extra conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with rainfall showers and bidets
  • Flat-screen TVs with digital channels
  • LED light bulbs, mini fridges and cookware/dishes/utensils

Languages

English, Italian

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 20 per night)
  • Street parking available

Food and drink

  • Snack bar/deli

Family friendly

  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Double-glazed windows
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Mini-fridge
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board on request
  • LED lighting
  • Printer
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: EUR 20 per night (656 ft away)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a security system and a first aid kit
Property Registration Number IT063049B4LXAGSUYL

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Serendipity B&B NAPLES
Serendipity NAPLES
Serendipity B B
Serendipity Naples
Serendipity Guesthouse
Serendipity Guesthouse Naples

Frequently asked questions

Is Serendipity pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Serendipity?

Check-in start time: 2:00 PM; check-in end time: 8:00 PM. After-hours check-in is not available.

What time is check-out at Serendipity?

Checkout is at 10:00 AM.

Where is Serendipity located?

Located in Naples City Centre, this guesthouse is within a 10-minute walk of Piazza Giuseppe Garibaldi and Spaccanapoli. Naples Underground and Gulf of Naples are also within 1 mile (2 km). Piazza Garibaldi Station is only a 2-minute walk and Principe Umberto Tram Stop is 3 minutes.

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Serendipity Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 106 out of 145 reviews
Rating 8 - Good. 34 out of 145 reviews
Rating 6 - Okay. 4 out of 145 reviews
Rating 4 - Poor. 0 out of 145 reviews
Rating 2 - Terrible. 1 out of 145 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10

Wonderful stay at serendipity! Highly recommend!
Stayed 4 nights in May 2025

10/10

Very clean and modern with very friendly and helpful staff
Stayed 1 night in Mar 2025

10/10

Property had everything we needed. Was very clean and the staff were very friendly.
Stayed 2 nights in Mar 2025

10/10

Very convenient to airport, short drive.
Stayed 1 night in Oct 2024

10/10

It was a brief but very pleasent stay. Staff was outstanding
Stayed 1 night in Jan 2025

10/10

It is a very quaint hotel. Staff is not around. Area is a bit sketchy. Lots of doors and codes to get you to the room. The hotel is very nice. It’s great if you just want a place to sleep and shower. That’s we needed it for so it served that purpose nicely.
Stayed 3 nights in Apr 2025

6/10

The area is sketchy. There is a self serve coffee but no cream or milk. Good if you like your coffee black. They have 2 carafes of water to share between everyone staying there. Staff comes in to check on facility morning and evening. The room is clean so if you are only looking for a bed this would work.
Stayed 2 nights in May 2025

10/10

The check in and whatsapp options were easy and nice. The service was exceptional and the kindest lady was there to great us who also gave us recommendations. The location was okay but all other things perfect.
Stayed 1 night in Feb 2025

10/10

Perfectly located - arrived at Serendipity within minutes of stepping off the Alibus from the airport to central Naples. Alessandra was a wonderful host. I would stay here again!
Stayed 1 night in Oct 2024

10/10

Great place and very welcoming by Allesandria. Would stay here again.
Stayed 2 nights in Jul 2024

10/10

Close to train station and McDonald’s. Bedding was very comfortable. Hostess was very helpful.
Stayed 2 nights in Oct 2024

10/10

Best
Stayed 1 night in Jul 2024

10/10

nice little boutique hotel. although the location is central, close to the train station, the area is a bit dodgy...
Stayed 2 nights in Aug 2022

8/10

Room was beautiful, modern and clean. On site assistance was great. Close to train and metro station, lots of restaurants and shops nearby. Main shopping street close too. Noisy at night but typical for downtown hotel. Air con, frig, wifi, bed all fine.
Stayed 3 nights in Sep 2024

8/10

Convenient and clean, with friendly staff. A bit noisy outside.
Stayed 2 nights in May 2024

8/10

Not somewhere to arrive in the dark but by day it’s great.
Stayed 2 nights in Apr 2024

6/10

Spacious, comfortable rooms and super friendly staff. There were noises coming through the bathroom from outside. The area was very dirty and felt unsafe.
Stayed 1 night in May 2024

10/10

I liked the properties conditions, very clean and confortable, great and conveniently located. The staff and service was excellent, but unfortunately in occasion the surrounding area was not at the level of the quality of the property.
Stayed 4 nights in Jun 2023

10/10

Very modern and comfortable hotel! Host was amazing and had a beautiful gift for my partners birthday! Thanks again for everything and we loved as well the kitchen area to relax and have a coffee/ tea
Stayed 1 night in Oct 2023

10/10

Warm, helpful friendly staff. Large triple room with great view over Garibaldi square. A perfect spot to base yourself in Naples as right next to trains and Metro. Lots of little restaurants around. Everything you could ask for in a room. Fabulous air conditioning and lovely little breakfast.
Stayed 2 nights in Jul 2022

8/10

Serendipity is lovely. Alessandra greeted us on time and helped us with all needs. It's so close to the main train station which is convenient but because of that it's in a very dirty and sketchy area of Naples.
Stayed 2 nights in Jun 2023

10/10

I had a wonderful stay. The hostess Alessandra was so kind and helpful. She gave me great tips for the city, complete with a map and her suggestions were all spot on. The room was beautiful and had style as well. Clean and had everything you could need for a stay in this awesome city. Don’t be too put off by the activities outside the hotel at night. It is what it is. Don’t judge a book by its cover. Would stay again.
Stayed 2 nights in Sep 2023

10/10

We stayed 1 night. Picked for proximity to railway station. Excellent old style Italian building with high ceilings and balcony overlooking piazza, which was great for people watching!! Able to leave luggage while we explored. Area around hotel was typical 'Naples' very colourful. We couldn't locate any English speaking channels on TV eg for news. Access to free coffee, tea and wine glasses, plates , cutlery etc meant you could eat a simple breakfast in your room. The host Alessandra was friendly and helpful.
Stayed 1 night in May 2024

10/10

The best stay in our entire ITALY trip. Alexandra, Eduardo and Marta were best possible hosts. Place well managed, beautifully decorated, five star breakfast service. They even helped us to make arrangements to fix our Apple Computer. An oasis in every sense of the word. I have travelled around the world, and in Italy. This is a gem. Could not recommend it more.
Stayed 1 night in Jun 2022

10/10

Ok
Stayed 1 night in Dec 2023