4/10 Poor
Savanah
Travelled with partner
28 Oct 2024
Liked: Cleanliness
Disliked: Amenities
Started off great, sent me useful information on how to get to the property. Taxi driver could not find the building because unfortunately instead of sending you like a description or building number they just sent pictures, which were hard to follow because every building looks the same. Place was as described, area surrounding is a little sketchy but as is majority of Naples.
The main reason for my poor review is that we had arranged an airport shuttle with the lady, reminded her the day we checked in that we had to leave no later than 0700, all was good we knew the price. After a text and a phone call at 0657, with no answer, asking where and who we were waiting on that morning, she replied with where to meet at 0704. I sent another message at 0713 asking if the driver was on the way or close as we are limited on time, no answer. At 0720 I had to figure out a way to use Uber to connect with a Taxi in order to get to the airport. I solder her that and still she never bothered to have the curtesy to call or text back. We barely made it to the airport with no extra time to spare.
Overall, the place is fine for a night but do not trust the "airport shuttle service" if you want to actually get to the airport.
Savanah
Stayed 1 night in Oct 2024