8/10 Good
Jane
12 Dec 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice hotel if you don't book through Expedia. The lovely features are a very nice front staff, a lovely spa on the B floor, a reasonable breakfast buffet and a short walk to a convenient Kintetsu station. I would say, though, that if you are booking through Expedia or hotels.com or any other such discount service, they will put you in a very inconvenient, unrenovated room and provide no services. My room was the furthest room on the top floor, very cold with heating that worked only intermittently, and no cleaning services. I was OK with all of this, but I think hotels should not participate in Expedia's surge pricing service if they don't give you the same service. Just my thoughts. However, the staff were great and it is a nice place. Fun to go to the bath every night and hang out.
Jane
Stayed 5 nights in Dec 2024