This Property is a great place for families and older couples such as us. Unfortunately Nashville is not the safest city in the United States and this resort goes to great lengths to ensure proper security of the grounds. Being a timeshare, we were happy to see that we were not badgered to take the tour and hear the sales pitch. They asked once and if you say no, they never mention again. The staff especially the front desk is A+. They are very willing to help and ensure your stay is everything you expect. Unlike some other resorts the staff is also very knowledgeable of Nashville, shopping, entertainment, and dining, willing to give recommendations from a locals perspective. They also have throughout the day and evening a shuttle that transports you to downtown Nashville and back again that runs every hour. It is reasonably cost and is by far worth every cent. The host was available by phone and text however, the resort can take care of just about anything for you. We recommend this resort and we will be back.