6/10 Okay
Darryl R
Travelled with partner, Travelled with group
19 Jan 2025
Disliked: Amenities
We reserved a bronze room. My closet is bigger. We upgraded to a suite. The room was not cleaned or towels provided for 3 days. Normally I would hang towels to allow them to dry and be used again. No place to hang them! Twice I stopped at the front desk to ask for the room to be serviced and it still wasn’t done. For what we paid, this should have never been an issue. The staff at the front desk were fake nice. The man they sent up with clean towels was so nice. Check in wasn’t anything special. We even said we were in town for my husbands 50th. Nothing. Not even a happy birthday. We decided to pay to stay at a nicer hotel and it was an instant regret as soon as we checked in. Music was so loud on Saturday we couldn’t even talk inside the lobby.
Darryl R
Stayed 5 nights in Jan 2025