10/10 Excellent
Jennifer
Travelled with family and small children
21 Jan 2025
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property with plenty of pools and water parks for kids to play. Food is VERY expensive! Kids only eat free at a few restaurants and it is usually the ones that are the most expensive. We joined the dis program, but they didn't tell us that we had to request the kid's free meal BEFORE you order - it is not automatic. The same goes for making reservations. The "Dis" discount is only if you request it online when you make the room reservation. Also, all of the bottles in the mini fridge had broken seals. We advised the front desk and they made us feel a little like we were the ones that opened them, but they didn't charge us. Check out took about 30 minutes between waiting in line and reviewing the invoice. Just plan accordingly. Also - the nightclub was extremely loud during the weekend. We weren't there on friday or saturday, but Sunday was horrible. So much that none of us (including 4 toddlers) couldn't sleep until the music stopped at midnight.
All of that said, we will definitely go back. We will just know all of this ahead of time and plan accordingly.
Jennifer
Stayed 4 nights in Jan 2025