Kimpton Hotels hotels in National Harbor, Washington

"My experience at the Hyatt was one of the finest hotel experiences I have ever enjoyed. Upon check in Lakia, the rep on duty, is truly an asset to the Hyatt corp. Due to a helicopter crash I survived has left me with permanent spinal cord isssues along with severe feet deformity. I am prone to fall or be unbalanced. Lakia offered me a shower chair. I was beyond happy. without any ADA hand rails in shower I am at the mercy of whatever I can grab. Lakia intuitiveness is what true customer service is all abou Lakia "

"I had a pleasant stay at the hotel. The staff was friendly and welcoming, and everything was clean and well-maintained. Overall, a comfortable and enjoyable experience."

"Location is excellent; 5min to Metro, <15min from the monument, and minutes away from Smithsonian museums. The room is small (larger end of interior staterooms from cruise ships) but it's efficient, well thought out, and utilizes IoT (lighting and white noise control) to make it feel it's not so compressed. Mini fridge, safe, cabinet drawers are all there (just tucked away) and the shower, given its size was surprisingly usable. It's got a hostel "DIY" feel tho, from check in to check out, so travelers who don't like that may be turned off. But we didn't mind and thought that's what's keeping the price reasonable. We didn't utilize the hotel's $24 breakfast buffet because the coffee shop down the street seemed more reasonable."

"We liked the hotel. Close to Air and Space Smithsonian. Walkable to Congress. Eisenhower memorial is close."

"Amazing friendly people. The hotel is modern and clean. My only critique would be that there is an emphasis on keeping the front area and grounds tended to more frequently. There was some trash around the parking area that hadn’t been picked up during my 3 days. Also there are weeds now growing through the pavement in the front entrance. The lobby going in had not been vacuumed and there was small tile pieces piled in the corner. The blue chairs in the bar area are very lovely but some are ripping at the seams and very visible. I also smelled marajuana in not only the public bathroom next to the bar but also several times walking through the halls. I see that there is a slippery slope with the quality of the hotel. These are small issues that did not affect my stay but were noticed and are simple fixes that will keep visitors returning. I fear that if these simple items are overlooked then there will be continued decline which would be a shame. It truly is a wonderful hotel and I will happily return and tell others to stay until there is a reason not to. I hope management reads my words and integrates them with seriousness and as an opportunity to shine. "

"Awesome location very clean "

"Cute small room, perfect for my 1 night 1 person stay. "

"Parking was tricky as the parking garage was on two different sides of the streets"

"Good "