Navahermosa Holidays

Close to all the action.

Localização perfeita. Perto de tudo. Limpo e confortável.

I think you should consider re organizing the front desk. It was chaotic between people checking in and others who just had questions. Wait time because of it. We also got a key that did not work so had to come down and repeat the entire experience. Of note, one day we left our room at 8 am and put the service needed sign out. We left a tip to appreciate the staff. When we came back at 3:30 nothing was done but the money was gone? So once again we had to go and seek someone to get our room done. A little suspect I think. Not the quality one might come to expect.

I would have liked a coffee maker and small refrigerator in the room, rather than having to get dressed to go to the lobby to get coffee, which was very good, and reasonably priced.

Amazing aparthotel. The staff were super friendly and ready to help at all hours. We had an issue with the access code upon arriving late at night and the staff responded immediately and were very helpful. They also check with you periodically to see how you’re doing which was nice. All the kitchen necessities were provided for you to cook your meals. Nicely decorated apartment, comfortable beds with a home-y yet unique feel. Good location, within short walking distance to the Prado and Reina Sofia museums. Quiet location at night despite being multiple bars around the area. Grocery store and market conveniently located across the street. Will stay at another Bob W hotel in the future!