New Cuyama Holidays

Would come again. My wife love it too.

The elevator is quite small and slower than grass growing. But the rest of the hotel is great, particularly if you like privacy and quiet spaces. Their cafe is sort of dead, but it's not a huge deal. Front desk staff is friendly yet not so helpful when asking for small favors like early checins, late checkouts or upgrades.

Very disappointing. Location was good, gym & pool area were nice, crowd was fun. Staff was generally good. Room was very basic, bathroom in particular (a bath/shower combo in a recently built five star hotel?) Pool area was shut down for a whole day for maintenance. Prices were too high for bfast though. Same for drinks at the bar ($90 for 2 cocktails & an order of fries). Concierge was hapless, left work without passing along our file to anyone (we had asked for help for dinner rez & concert tickets), something I have never experienced in 30 years of staying at high end hotels. Anyhow, wont be back and wont recommend.

Very pleased with this hotel!

This was our 3rd year back to Zephyr. It’s usually our favorite place but there were a lot of problem's. The pillows and blankets felt different. Crunchy and like being wrapped in newspaper. The room smelled like feet and weed. The tub/shower was slimy and the drain was clogged. Very noisy neighbors with kids screaming and banging on the walls between 12am-5am 3 nights in a row. The fire alarm went off 2 nights in a row at 3am. I was approved for a late check out and paid extra but housekeeping came into the room when I was showing and then knocked on the door 2 times to ask when I was checking out. It just felt like the service and vibe was off. Maybe the Zephyr was sold or under new management? I hope they get it together again. The hotel has so much potential and is in a great location.