Bienville House

3.5 star property
Historic New Orleans hotel in French Quarter with a fitness centre

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Bienville House

Suite (French Quarter)
Breakfast area
Front of property
Front of property
Lobby

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Room service
  • Laundry
The price is €133
includes taxes & fees
9 Jan - 10 Jan 2025

Room options

Available filters for rooms
Showing 8 of 8 rooms

Deluxe Double Room

Highlights

Air conditioning
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
Frette Italian bed sheets
Designer toiletries
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

Highlights

Air conditioning
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
Frette Italian bed sheets
Designer toiletries
Hairdryer
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
Frette Italian bed sheets
Designer toiletries
Hairdryer
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Suite (Interior)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
Frette Italian bed sheets
Designer toiletries
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

Superior Room, 1 King Bed (Salon)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
Frette Italian bed sheets
Designer toiletries
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Suite (French Quarter)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
Frette Italian bed sheets
Designer toiletries
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds (SunDeck)

Highlights

Deck/patio
Separate sitting area
Air conditioning
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
Frette Italian bed sheets
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
Frette Italian bed sheets
Designer toiletries
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
320 Decatur St, New Orleans, LA, 70130

What's nearby

  • Canal Street - 4 min walk - 0.3 km
  • Bourbon Street - 5 min walk - 0.4 km
  • Jackson Square - 5 min walk - 0.5 km
  • Caesars New Orleans Casino - 7 min walk - 0.7 km
  • Mardi Gras - 8 min walk - 0.7 km

Getting around

  • Bienville Station - 3 min walk
  • New Orleans Union Passenger Terminal - 10 min drive
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 21 min drive

Restaurants

  • ‪Felipe's Taqueria - ‬1 min walk
  • ‪Napoleon House - ‬4 min walk
  • ‪Cafe Beignet, Royal Street - ‬4 min walk
  • ‪Chart Room - ‬2 min walk
  • ‪Beachbum Berry's Latitude 29 - ‬1 min walk

About this property

Bienville House

Historic boutique hotel near Canal Street
A short walk from Caesars New Orleans Casino and Bourbon Street, Bienville House provides dry cleaning/laundry services, a bar and a gym. In addition to a business centre and a restaurant, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool
  • Valet parking (surcharge), express check-out and express check-in
  • Concierge services, a 24-hour front desk and free newspapers
  • A front desk safe, multilingual staff and meeting rooms
  • Guest reviews speak highly of the pool, helpful staff and location
Room features
All 83 rooms feature comforts, such as premium bedding and laptop-compatible safes, as well as perks, such as laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.
Other amenities include:
  • Frette Italian sheets and down duvets
  • Bathrooms with rainfall showers and designer toiletries
  • Coffee/tea makers, daily housekeeping and desks

Awards and affiliations

The property is a member of Preferred Hotels & Resorts and Historic Hotels of America.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (USD 49.83 per night; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 11:00 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25.00, per night, plus a one-off cleaning fee of USD 100.00 and a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Valet parking fee: USD 49.83 per night (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25.00 per night plus a one-off USD 100.00 cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Pool access available from 10 AM to 10 PM

Property is also known as

Bienville
Bienville House
Bienville House Hotel
Bienville House Hotel New Orleans
Bienville House New Orleans
Bienville Hotel New Orleans
Bienville New Orleans
Bienville House Hotel
Bienville House New Orleans
Bienville House Hotel New Orleans

Frequently asked questions

Does Bienville House have a pool?

Yes, this property has an outdoor pool. Pool access is from 10 AM to 10 PM.

How much does it cost to stay at Bienville House?

As of 29 Dec 2024, prices found for a 1-night stay for 2 adults at Bienville House on 9 Jan 2025 start from €132.63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Bienville House pet-friendly?

Yes, Bienville House allows cats and dogs (limit 2 total). There's a deposit of USD 100 per stay and a fee of USD 25.00 per night. A cleaning fee of USD 100.00 also applies. Service animals are exempt from fees.

How much is parking at Bienville House?

Valet parking is available for USD 49.83 per night.

What time is check-in at Bienville House?

Check-in start time: 4 PM; check-in end time: 11:00 PM.

What time is check-out at Bienville House?

Checkout is at noon.

Where is Bienville House located?

Located in French Quarter, this historic hotel is within a 5-minute walk of Decatur Street, Canal Street, and Bourbon Street. Caesars New Orleans Casino and Jackson Square are also within 10 minutes. Bienville Station and Canal at Decatur Stop are within a 5-minute walk.

Bienville House Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 731 out of 1050 reviews" "
Rating 8 - Good. 203 out of 1050 reviews" "
Rating 6 - Okay. 71 out of 1050 reviews" "
Rating 4 - Poor. 28 out of 1050 reviews" "
Rating 2 - Terrible. 17 out of 1050 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Joseph

Stayed 1 night in Dec 2024

10/10 Excellent

Daniera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This boutique hotel is in walking distance of literally everything (a plethora of restaurants, bourbon street, Jackson square, the jazz museum, canal street). Close enough to walk everywhere but away from the noise of the night. It’s a quaint stay. The staff were great. I would stay here again. The only suggestion I have is maybe investing in smart tv’s for the rooms.
Stayed 5 nights in Dec 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location is close to everything. Hotel & staff are excellent.
Stayed 3 nights in Dec 2024

8/10 Good

Paula

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a historic building so don't expect it to look brand new. The historic aspects make the hotel unique, which we liked. The rooms were clean and the staff was wonderful. They provided us with great recommendations for food. The hotel is at the edge of the French Quarter which makes the Quarter easily walkable. Since it is in the Quarter, be ready for some noise.
Stayed 4 nights in Dec 2024

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Good character and location. A bit old but still nice and clean.
Stayed 2 nights in Dec 2024

10/10 Excellent

Darlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice old hotel. Very clean. Will definitely stay here again
Stayed 2 nights in Dec 2024

4/10 Poor

Diana

Disliked: Staff & service
We were there early in the morning off of a cruise. Was told we would get a call as soon as a room in our category was available. Did not get a call. Showed up at 4:10 and of course keys were there so obviously there was a room available so where was our call? Hard to believe a room did not become available all day. Then elevator was broke. Knowing where our room was. Literally the furthest possible room away on the 4th floor away from the service elevator you would think we could have been offered help. Myself and my daughter had 2 large suitcases, plus backpacks, bags and more. The girl took us to the elevator and said our room is on the fourth floor. Then we got in went up and realized we had to go down several halls and up a flight of stairs with all of our stuff. We were more than frustrated at this point. I then called down to see if we could get help with our bags when we leave and of course the answer was no. No Bellman there at that time. Not that it mattered as no help was offered in the first place. Honestly not impressed. I had asked if something could be placed in the room as it was my daughters 30’th bday and we were in town celebrating it. Was disappointed to see absolutely nothing. Not even a note saying Happy Birthday. I had originally booked another hotel which was going to put a bottle of champagne in the room for free for her bday but I had cancelled it to book this one as the reviews were so great! Definitely a big regret. I could go on but have no room!!
Stayed 1 night in Dec 2024

10/10 Excellent

Jincheng

Stayed 4 nights in Nov 2024

10/10 Excellent

stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful. I just wished the pool was open. But the hotel just felt like home.
Stayed 3 nights in Dec 2024

10/10 Excellent

THOMAS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have no dislikes here. The bienville is convenient to great restaurants, bars, and shopping. The staff is absolutely wonderful. They take your car when you arrive and go get it when you leave.
Stayed 2 nights in Dec 2024

10/10 Excellent

greg

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

6/10 Okay

Dennis

Travelled with partner
Sidewalks were veay bad we trip a lot the roads were very bad also
Stayed 2 nights in Dec 2024

10/10 Excellent

BENEDICT BIJU

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well kept, kind and very pleasant staff, a wonderful American historical hotel. A must stay for those looking for a convenient & comfortable stay in the French quarters of Nola.
Stayed 3 nights in Dec 2024

8/10 Good

Lance

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Only reason for 4 star on condition was due to elevator being down. They did have us use the staff elevator.
Stayed 3 nights in Dec 2024

10/10 Excellent

renee, Cantonment

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time and the place is wonderful!! Thank you!!!!
Stayed 1 night in Dec 2024

2/10 Terrible

Tori

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
I would’ve rated it higher if the lock on our door worked. There was not a working lock, and the first person at the desk I spoke to said she would send maintenance to look at it. Maintenance never showed up, so we asked the new person at the desk, and she told us to barricade the door with a chair… my friend and I took shifts sleeping, but it was not a good experience. Beverly was very helpful and apologetic the next morning, but there hasn’t been a resolution.
Stayed 1 night in Dec 2024

10/10 Excellent

Lori

Travelled with group
Liked: Amenities, property conditions & facilities
Very friendly staff. Well located in the French Quarter with easy walk to popular areas.
Stayed 1 night in Dec 2024

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved that this hotel was so close to everything we wanted to do. If we needed to go back to our room for something, it wasn't a far walk at all. This hotel was very clean, and the staff was very pleasant.
Stayed 2 nights in Dec 2024

8/10 Good

Agnes

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was excellent, and the staff were so friendly. I slept on a sofa bed, which was fine. I appreciated having my own space, since it was 3 of us. The pool was not open - I don't think I would have used it, since it was cold outside.
Stayed 2 nights in Dec 2024

10/10 Excellent

Andrew Saqib

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very quiet hotel that is tucked into a side street from the main busy Canal Street area. Minutes away from bars, cafes and restaurants.
Stayed 1 night in Dec 2024

6/10 Okay

Kenneth, Tucson

Stayed 1 night in Nov 2024

10/10 Excellent

Yvette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and the staff are very kind, attentive and helpful. The hotel is near everything in the French Quarter. There is also a fun Tiki restaurant downstairs that serves great food and drinks. Our stay was wonderful and we couldn’t have asked for more!
Stayed 6 nights in Dec 2024

10/10 Excellent

Sonali

Stayed 5 nights in Nov 2024

10/10 Excellent

Talitha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed in a lot of hotels in New Orleans and this may be my new favorite. Beautiful from the moment you walk in the door. There were a couple of mechanical issues, but that’s to be expected in an older building and they were handled quickly. Our room was large and comfortable. Very elegant. We were on the second floor overlooking the street, so I was afraid it would be too loud. Nope. Almost no street noise. Very modern bathroom, too. The staff remembered us from day to day and took care of us very well. I will absolutely stay here again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ronica

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was ready for check in before time, hospitality was great and within walking distance of everything around
Stayed 1 night in Dec 2024