Hilton New Orleans Riverside

4.0 star property
Riverside New Orleans hotel connected to a shopping centre, a quick walk to Canal Street

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton New Orleans Riverside

View from room
2 bars/lounges, lobby lounge, cocktail bar
2 bars/lounges, lobby lounge, cocktail bar
Meeting facility
Luxury Room, 1 King Bed (29th Floor)

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Pool
  • Breakfast available
  • 24/7 front desk
The price is €256
includes taxes & fees
14 Jan - 15 Jan

Room options

Available filters for rooms
Showing 38 of 38 rooms

Studio Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Dining table
HDTV
  • 58 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 2 Bedrooms, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Dining table
HDTV
  • 141 sq m
  • Sleeps 8
  • 2 Queen Beds

Parlor, Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Dining table
HDTV
  • 82 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Blackout curtains
Pillow-top bed
Down duvet
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Blackout curtains
Pillow-top bed
Down duvet
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Blackout curtains
Pillow-top bed
Down duvet
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Studio Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Dining table
HDTV
  • 58 sq m
  • Sleeps 3
  • 1 King Bed

Luxury Room, 2 Queen Beds (29th Floor)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Down duvet
Pillow-top bed
Premium bedding
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bay View (Mobility & Hearing, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Down duvet
Pillow-top bed
Premium bedding
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, River View)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Down duvet
Pillow-top bed
Premium bedding
  • 30 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, City View (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Down duvet
Pillow-top bed
Premium bedding
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Blackout curtains
Pillow-top bed
Down duvet
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room (Parlor)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Blackout curtains
  • 57 sq m
  • River view
  • Sleeps 3
  • 1 Single Murphy Bed

Room, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Blackout curtains
Pillow-top bed
Down duvet
  • 30 sq m
  • Sleeps 3
  • 1 Single Murphy Bed

Room, 2 Queen Beds, Accessible, City View (Mobility & Hearing, Bathtub)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Blackout curtains
Pillow-top bed
Down duvet
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds, River View

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Down duvet
Pillow-top bed
Premium bedding
  • 30 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Blackout curtains
Pillow-top bed
Down duvet
  • 29.8 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, River View

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Down duvet
Pillow-top bed
Premium bedding
  • 30 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Blackout curtains
Pillow-top bed
Down duvet
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Down duvet
Pillow-top bed
Premium bedding
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Blackout curtains
Pillow-top bed
Down duvet
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Down duvet
Pillow-top bed
Premium bedding
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Blackout curtains
Pillow-top bed
Down duvet
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, City View

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Blackout curtains
Pillow-top bed
Down duvet
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Single Bed, Accessible, Bathtub (Parlor)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Dining table
HDTV
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Single Bed

Executive Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Dining table
HDTV
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Bedrooms (Parlor)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Dining table
HDTV
  • 110 sq m
  • City view
  • Sleeps 6
  • 1 Single Murphy Bed

Room, 2 Queen Beds, Accessible, City View (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Down duvet
Pillow-top bed
Premium bedding
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Luxury Room, 1 King Bed (29th Floor)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Down duvet
Pillow-top bed
Premium bedding
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Down duvet
Pillow-top bed
Premium bedding
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Down duvet
Pillow-top bed
Premium bedding
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Blackout curtains
Pillow-top bed
Down duvet
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, River View (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Blackout curtains
Pillow-top bed
Down duvet
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Blackout curtains
Pillow-top bed
Down duvet
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Blackout curtains
Pillow-top bed
Down duvet
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Blackout curtains
Pillow-top bed
Down duvet
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Down duvet
Pillow-top bed
Premium bedding
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Room, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Down duvet
Pillow-top bed
Premium bedding
  • 30 sq m
  • Sleeps 3
  • 1 Single Murphy Bed

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About the area

Map
2 Poydras St, New Orleans, LA, 70130

What's nearby

  • Canal Street - 4 min walk
  • Ernest N. Morial Convention Center - 7 min walk
  • Bourbon Street - 14 min walk
  • Port of New Orleans - 16 min walk
  • Julia Street Cruise Terminal - 17 min walk

Getting around

  • Canal Street Stop - 3 min walk
  • New Orleans Union Passenger Terminal - 9 min drive
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 26 min drive

Restaurants

  • ‪Drago's Seafood Restaurant - ‬1 min walk
  • ‪Café Du Monde - ‬1 min walk
  • ‪Fulton Alley - ‬3 min walk
  • ‪Ruth's Chris Steak House - ‬3 min walk
  • ‪Ernst Cafe - ‬4 min walk

About this property

Hilton New Orleans Riverside

Upscale hotel near Canal Street
Located close to The Outlet Collection at Riverwalk and The Sazerac House, Hilton New Orleans Riverside provides a terrace, shopping on-site and 2 coffee shops/cafes. For some rest and relaxation, visit the sauna. At the two on-site restaurants, enjoy breakfast, lunch, dinner and seafood. Fitness classes are offered at the health club; other things to do include basketball, volleyball and racquetball/squash. In-room WiFi (surcharge), with a speed of 50+ Mbps, is available to all guests, along with a hair salon and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • 2 outdoor pools with sunloungers
  • Buffet breakfast (surcharge), 7 indoor tennis courts and valet parking (surcharge)
  • Express check-in, 8 indoor pickleball courts and free newspapers
  • Multilingual staff, smoke-free property and wedding services
  • Guest reviews give top marks for the helpful staff and location
Room features
All 1622 rooms offer comforts such as premium bedding and air conditioning, as well as perks such as safes and WiFi. Guest reviews speak positively of the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Pillowtop mattresses and down duvets
  • Bathrooms with designer toiletries and shower/bath combinations
  • 37-inch HDTVs with premium channels
  • Wardrobes/cupboards, coffee/tea makers and daily housekeeping

Languages

English, Filipino, Italian, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per night)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (USD 12.95 per night)

Parking and transport

  • Parking on site (USD 44 per night; includes in/out privileges)
  • Secured, covered valet parking on site (USD 49 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 32 per person
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 2 restaurants

Restaurants on site

  • Drago's Seafood Restauran
  • Le Croissant
  • Public Belt
  • Spirits

Things to do

  • 2 outdoor pools
  • 7 indoor tennis courts
  • Basketball
  • Fitness classes
  • Health club
  • Racquetball/squash
  • Sauna
  • Shopping
  • Tennis lessons
  • TV in common areas
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Free cot
  • Free rollaway/extra bed

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (137,923 square foot of space)
  • Meeting rooms

Outdoors

  • On a river
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch smart TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 29.05 per accommodation, per night.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately USD 32.00 per person
  • Fee for in-room wireless Internet: USD 12.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 12.95 per night (rates may vary)
  • Self-parking fee: USD 44 per night (in/out privileges)
  • Valet parking fee: USD 49.00 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton New Orleans
Hilton New Orleans Riverside
Hilton Riverside
Hilton Riverside Hotel
Hilton Riverside Hotel New Orleans
Hilton Riverside New Orleans
New Orleans Riverside
Riverside Hilton
Riverside Hilton New Orleans
Riverside New Orleans Hilton
Hilton Hotel New Orleans
Hilton New Orleans Riverside Hotel New Orleans
Hilton New Orleans Riverside Hotel
Hilton New Orleans Riverside Hotel
Hilton New Orleans Riverside New Orleans
Hilton New Orleans Riverside Hotel New Orleans

Frequently asked questions

Does Hilton New Orleans Riverside have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at Hilton New Orleans Riverside?

As of 12 Jan 2025, prices found for a 1-night stay for 2 adults at Hilton New Orleans Riverside on 14 Jan 2025 start from €227.43, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton New Orleans Riverside pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hilton New Orleans Riverside?

Self-parking is available for USD 44 per night. Valet parking is available for USD 49.00 per night.

What time is check-in at Hilton New Orleans Riverside?

Check-in start time: 4 PM; check-in end time: midnight.

What time is check-out at Hilton New Orleans Riverside?

Checkout is at 11 AM.

Where is Hilton New Orleans Riverside located?

Located in New Orleans Central Business District, this hotel is within a 5-minute walk of Canal Street and The Outlet Collection at Riverwalk. Ernest N. Morial Convention Center and The Sazerac House are also within 10 minutes. Canal Street Stop and Harrah's Casino Stop are within a 5-minute walk.

Hilton New Orleans Riverside Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 610 out of 1017 reviews" "
Rating 8 - Good. 196 out of 1017 reviews" "
Rating 6 - Okay. 101 out of 1017 reviews" "
Rating 4 - Poor. 55 out of 1017 reviews" "
Rating 2 - Terrible. 55 out of 1017 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Wilnara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, easy walk to the French Quarter and shopping. The access to the mall is conveniently located on the lower level of the hotel. Beautifully located on the Mississippi river - easily enjoyed the steamboats pulling up on the water. Look forward to visiting again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Joel

Stayed 4 nights in Dec 2024

2/10 Terrible

Yvonne

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like that I booked with Expedia to save money and ended up paying more!!!! I was informed when checking in that I would NOT be able to utilize any of my Hilton benefits and I would be charged an additional daily fee for booking with a third party!!! NEVER AGAIN!!!!!
Stayed 2 nights in Jan 2025

8/10 Good

Robert Gordon

Stayed 2 nights in Dec 2024

8/10 Good

latrisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Hoang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is connected to Riverwalk Outlets and there is an entrance to the Cruise Terminal from the Outlets. Very convenient for those who are cruising. A good .8 mile walk to French Quarter. Nice restaurant below. My room was spacious, but the pipes were old. Turning on the cold or hot water created a noise in the walls. We were here 3 nights and in the lobby near 5pm, they had holiday cookies, mini cupcakes, drink, & jambalaya. It was a nice surprise. My family enjoyed the hotel and walking to Jackson Square and French Quarter. The aquarium was nearby too.
Stayed 3 nights in Jan 2025

10/10 Excellent

Uriel

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room a Little Outdated, bathroom can use a remodel..
Stayed 7 nights in Dec 2024

8/10 Good

Christopher

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Quanshay, Wilson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel! Connected to the outlet and in walking distance of everything
Stayed 4 nights in Dec 2024

4/10 Poor

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was extremely disappointed and unhappy with the fact that the hotel still charged me for my first night’s stay after my flight from Pittsburgh to New Orleans was diverted due to stormy weather conditions on December 28, a fact which the hotel was fully aware.
Stayed 4 nights in Dec 2024

10/10 Excellent

karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was wonderful!!!
Stayed 4 nights in Dec 2024

10/10 Excellent

bassam

Travelled with family
Liked: Staff & service, property conditions & facilities
All good
Stayed 4 nights in Dec 2024

10/10 Excellent

Bayside Limos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Dec 2024

10/10 Excellent

Monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was outstanding, we checked in promptly and everyone was very pleasant and professional. We ordered room service, and we got our food within 15 mins (even though it was New Year’s Eve). Great location, close to the French quarter and across the street from the Caesar’s Palace, easy access and to the River walk mall. This Hilton exceeded my expectations, and I can tell it has great management dept. I’ll definitely stay here again.
Stayed 1 night in Dec 2024

10/10 Excellent

Durrell

Stayed 1 night in Nov 2024

8/10 Good

KAREN

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It is a beautiful hotel; multiple levels with eateries and such. I was very disappointed with the room service; we ordered at 1115a and didnt teceive the lukewarm meal until 1240p. This is after calling a couple of times, being directed elsewhere but the dining services. At that point i was told that the delay was d/t them only having 1 server.
Stayed 3 nights in Dec 2024

10/10 Excellent

Angela

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room 2535. Did not have hot water.
Stayed 1 night in Dec 2024

8/10 Good

Courtney

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was very helpful and courteous. Rooms were very clean. French quarter is a short walk and street car stop is a few blocks from hotel entrance. Hotel could use some modern updates (TV did not work if it was cloudy or raining due to satellite, no usb outlets for charging devices, etc.). Overall it was a good stay.
Stayed 4 nights in Dec 2024

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Dec 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
I love being next to the river. Everybody has been very pleasant. There was nothing that I didn't like
Stayed 1 night in Dec 2024

6/10 Okay

david

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
At check in, i was forced to pay an amenity fee. 25.00 per day, despite it being near 10 pm. On the first night the wifi was down so i paid 25 for nothing. The 2 free bottles of water were the only amenities that were of any value to me, and they were werent 25 dollars. I wont be staying or recommending Hilton to anyone in the future if thats how they trwar their guests.
Stayed 2 nights in Dec 2024

10/10 Excellent

Igor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
grate location, good service, quiet and relax room
Stayed 3 nights in Dec 2024

4/10 Poor

Shuang

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The check-in service is so slow, took around 30mins with 2 people ahead of me. They gave me the wrong room, I paid for a city view and I can’t see any city from my windows. They don’t explain the services properly, they charge a $25 USD resort package that includes the wifi, 2 bottles of water which I had to call them and get room service delivered it cause it ran out when we checked in, a $10 credit that can go charged to the room, and a laundry credit which we didn’t use. We stayed one night, checked out and walked through the outlet to the cruise terminal. The location is excellent but the room is not very good.
Stayed 1 night in Dec 2024